Assessing Inner-City Patients' Hospital Experiences: A Controlled Trial of Telephone Interviews Versus Mailed Surveys

Medical Care

Volumn 35, Issue 1, 1997, Pages 70-76

  Harris, Lisa E ^a,b,c   Weinberger, Morris ^b,c,d   Tierney, William M ^a,b,c,d  

^a WISHARD MEMORIAL HOSPITAL   (United States)

^b INDIANA UNIVERSITY SCHOOL OF MEDICINE   (United States)

^c REGENSTRIEF INSTITUTE   (United States)

^d Richard L Roudeboush Vet Aff M   (United States)

Author keywords

Minority populations; Patient satisfaction; Quality improvement; Survey research

Indexed keywords

ARTICLE; CLINICAL TRIAL; COMPARATIVE STUDY; CONTROLLED CLINICAL TRIAL; CONTROLLED STUDY; EPIDEMIOLOGY; FEMALE; HOSPITAL BED CAPACITY; HUMAN; MALE; METHODOLOGY; MIDDLE AGED; PATIENT SATISFACTION; POSTAL MAIL; POVERTY; PUBLIC HOSPITAL; QUESTIONNAIRE; RANDOMIZED CONTROLLED TRIAL; STANDARD; STATISTICS; TEACHING HOSPITAL; TELEPHONE; UNITED STATES; URBAN POPULATION;

FEMALE; HEALTH CARE SURVEYS; HOSPITAL BED CAPACITY, 100 TO 299; HOSPITALS, MUNICIPAL; HOSPITALS, TEACHING; HUMANS; INDIANA; MALE; MIDDLE AGED; PATIENT SATISFACTION; POSTAL SERVICE; POVERTY AREAS; QUESTIONNAIRES; TELEPHONE; URBAN POPULATION;

EID: 0030640948     PISSN: 00257079     EISSN: None     Source Type: Journal    
DOI: 10.1097/00005650-199701000-00006     Document Type: Article

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