Failure of patients to attend a medical outpatient clinic

Journal of the Royal College of Physicians of London

Volumn 31, Issue 1, 1997, Pages 70-73

  Simmons, A V ^a   Atkinson, K ^a   Atkinson, P ^a   Crosse, B ^a  

^a ST JAMES S UNIVERSITY HOSPITAL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; HOSPITAL MANAGEMENT; HUMAN; MIDDLE AGED; ORGANIZATION AND MANAGEMENT; OUTPATIENT DEPARTMENT; TREATMENT REFUSAL; UNITED KINGDOM;

ADOLESCENT; ADULT; AGED; AGED, 80 AND OVER; AMBULATORY CARE FACILITIES; APPOINTMENTS AND SCHEDULES; GREAT BRITAIN; HUMANS; MIDDLE AGED; TREATMENT REFUSAL;

EID: 0030637227     PISSN: 00358819     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (9)

1. Department of Health Statement. 1995.
2. Mills L. A study of why patients fail to attend for an outpatient appointment. Internal publication. Royal Liverpool and Broadgreen University Hospitals NHS Trust, 1995.
3. Bottomley WW, Cotterill JA. An audit of the factors involved in new patient non-attendance in a dermatology outpatient department. Clin Exp Dermatol 1994;19:399-400.
4. Roland MO, Porter RW, Matthews JG, Redden JF, et al. Improving care: a study of orthopaedic outpatient referrals. Br Med J 1991;302:1124-8.
5. Dockerty JD. Outpatient clinic non-arrivals and cancellations. N Z Med J 1992;105:147-9.
6. Groves S, Gagnol G, Flegel KM, Hoey JR. Improving appointment keeping by patients new to a hospital medical clinic with telephone or mailed reminders. Can Med Assoc 1983;129:1101-3.
7. Emmanuel J, Walter N. Referrals from general practice to hospital outpatient departments: a strategy for improvement. Br Med J 1989;299:722-4.
8. Marinker M, Wilkin D, Metcalfe DH. Referral to hospital: can we do better? Br Med J 1988;297:461-4.
9. Dickey W, Morrow JI. Can outpatient non-attendance be predicted from the referral letter? An audit of default at neurology clinics. J R Soc Med 1991;84:662-3.