Technical innovation and competitive advantage in retail financial services: A case study of change and industry response

British Journal of Management

Volumn 7, Issue 1, 1996, Pages 45-61

  Morris, Timothy ^a   Westbrook, Roy ^a  

^a LONDON BUSINESS SCHOOL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0030537192     PISSN: 10453172     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1467-8551.1996.tb00105.x     Document Type: Article

References (17)

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13. Oliver, C. (1991). 'Strategic Responses to Institutional Processes', Academy of Management Review, 16(1), pp. 145-179.
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