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Volumn 81, Issue 3, 1996, Pages 282-296

Interpersonal, job, and individual factors related to helping processes at work

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EID: 0030532547     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/0021-9010.81.3.282     Document Type: Article
Times cited : (278)

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