Paper from the IAHMS conference, Gothenburg, November 1995: Computerized yield management systems: A comparative analysis of the human resource management implications

International Journal of Hospitality Management

Volumn 15, Issue 4, 1996, Pages 325-332

  MacVicar, Anna ^a   Rodger, John ^a  

^a GLASGOW CALEDONIAN UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0030524903     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0278-4319(96)00036-9     Document Type: Conference Paper

References (12)

1. Ball, C. (1991) Learning Pays. RSA, London.
2. Bradley, A. and Ingold, I. (1993) An investigation of yield management in Birmingham hotels. International Journal of Contemporary Hospitality Management 3(2), 13-16.
3. Easterby-Smith, M., Thorpe, R. and Lowe, A. (1991) Management Research: An Introduction, p. 91. Sage.
4. Gamble, P. R. (1990) Building a yield management system - the flip side. Hospitality Research Journal 14(2), 11-21.
5. Kimes, S. (1994) Perceived fairness of yield management. The Cornell HRA Quarterly 35(1), 22-29.
6. Lieberman, W. H. (1993) Debuking the myths of yield management. The Cornell HRA Quarterly 34(1), 34-41.
7. National Economic Development Office (NEDO) (1992) UK Tourism: Competing for Growth, p. 1. NEDO, London.
8. Price, L. (1994) Poor personnel practice in the hotel and catering industry: does it matter? The Human Resource Management Journal 4(4), 57.
9. Relihan III, W. (1989) The yield management approach to hotel room pricing. The Cornell HRA Quarterly 30(1), 40-45.
10. Thomas, M. (1990) What is human resource strategy. Employee Relations 12(3), 12.
11. Van Maanen, J. (1983) Qualitative Methodology, p. 9. Sage, London.
12. Willcocks, L. and Mason, D. (1990) Managing new technology and workplace relations. Employee Relations 12(3), 3-11.