The Role of Affective States and Locus of Attribution in Evaluations of Service

Canadian Journal of Administrative Sciences

Volumn 13, Issue 3, 1996, Pages 216-225

  Taylor, Shirley ^a  

^a QUEEN S UNIVERSITY   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0030517859     PISSN: 08250383     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1936-4490.1996.tb00732.x     Document Type: Article

References (24)

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