Psychological Time: The case of time and consumer behaviour

Time & Society

Volumn 5, Issue 3, 1996, Pages 385-397

  Hornik, Jacob ^a   Zakay, Dan ^a  

^a TEL AVIV UNIVERSITY   (Israel)

Author keywords

consumer behaviour; polychronic time use; prospective time; retrospective time; temponomics; time orientation; time pressure

Indexed keywords

EID: 0030487029     PISSN: 0961463X     EISSN: None     Source Type: Journal    
DOI: 10.1177/0961463X96005003007     Document Type: Review

References (34)

1. Anderson, W. T., Golden, L. L., Umesh, U. N. and Weeks, W. A. (1992) ‘Timestyle: Role Factor Influences on the Convergence and Divergence of Couples’ Complementary and Substitute Activity Patterns’, Psychology and Marketing 9: 101-122.
2. Becker, G. S. (1965) ‘A Theory of the Allocation of Time’, The Economic Journal 75: 493-517.
3. Bergadaa, M. M. (1990) ‘The Role of Time in the Action of the Consumer’, Journal of Consumer Research 16: 289-302.
4. Berry, L. L. (1979) ‘The Time-Buying Consumer’, Journal of Retailing 55: 58-68.
5. Block, R. A. (1990) Cognitive Models of Psychological Time. Hillsdale, NJ: Lawrence Erlbaum.
6. Davis, T. E. (1990) ‘A Framework for Relating Working Time and Customer Satisfaction in Service Operation’, The Journal of Services Marketing 4: 61-69.
7. Dube-Rioux, L., Schmitt, B. H. and Leclers, F. (1989) ‘Consumers’ Reaction to Waiting: When Delays Affect the Perception of Service Quality’, Advances in Consumer Research 16: 59-63.
8. Feldman, L. P. and Hornik, J. (1981) ‘The Use of Time: An Integrated Conceptual Model’, Journal of Consumer Research 7: 407-419.
9. Graham, R. J. (1981) ‘The Role of the Perception of Time in Consumer Research’, Journal of Consumer Research 7: 335-342.
10. Gross, G. L. (1987) ‘Time Scarcity: Interdisciplinary Perspectives and Implications for Consumer Behavior’, in J. N. Sheth and E. Hirschman (eds) Research in Consumer Behavior Vol. 2, pp. 55-81. Greenwich, CT: JAI Press.
11. Hornik, J. (1982) ‘Situational Effects on the Consumption of Time’, Journal of Marketing 46: 44-55.
12. Hornik, J. (1984) ‘Subjective vs. Objective Time Measures: A Note of the Perception of Time in Consumer Behavior’, Journal of Consumer Research 11: 615-618.
13. Hornik, J. (1992) ‘Time Estimation and Orientation mediated by Transient Moods’, Journal of Socio-Economics 21(3): 209-227.
14. Hornik, J. and Schlinger, M. J. (1981) ‘Allocation of Time to the Mass Media’, Journal of Consumer Research 7: 343-355.
15. Jacoby, J., Szybillo, G. J. and Berning, C. K. (1976) ‘Time and Consumer Behavior: An Interdisciplinary Overview’, Journal of Consumer Research 2: 320-339.
16. Jones, J. L. and Mowen, J. C. (1991) ‘An Empirical Study of the Impact of Expected Versus Actual Waiting Times on Consumer Satisfaction’, in J. C. Chebat and V. Venkatesan (eds) Time and Consumer Behavior. Montreal: University of Quebec.
17. Journal of Consumer Research (1981). Special issue, ‘The Consumption of Time’, Vol. 7, No. 4 (March).
18. Kastenbaum, R. (1982) ‘Time Course and Time Perspective in Later Life’, in C. Eisdorfer (ed.) Annual Review of Gerontology and Geriatrics 3, pp. 80-101. New York: Springer.
19. Kellaris, J. J. and Altsech, M. B. (1992) ‘The Experience of Time as a Function of Musical Ability and Gender of Listener’, Advances in Consumer Research 19: 725-729.
20. Lee, L. C. and Ferber, R. (1977) ‘Use of Time as a Determinant of Family Market Behavior’, Journal of Business Research 5: 75-91.
21. Levine, R. V., Lynch, K., Miyake, K. and Lucia, M. (1989) ‘The Type A City: Coronary Heart Disease and the Pace of Life’, Journal of Behavioral Medicine 12(6): 509-523.
22. Lewis, J. D. and Weigert, A. J. (1981) ‘Time Structures and Meanings of Social Time’, Social Forces 60 (December): 432-462.
23. McGrath, J. E. (ed.) (1988) The Social Psychology of Time: New Perspectives. New York: Sage.
24. McGrath, J. E. and Beehr, T. A. (1989) ‘Time and the Stress Process: Some Temporal Issues in the Conceptualization and Measurement of Stress’, Stress Medicine 6: 1-11.
25. Maister, D. H., (1985), ‘The Psychology of Waiting Line’, in J. A. Czepiel and M. R. Soloman (eds) The Service Encounter, pp. 113-123, Lexington Books.
26. Ortiz, V. and Arce, C. H. (1986) ‘Quality of Life Among Persons of Mexican Descent’, in F. M. Andrews (ed.) Research on the Quality of Life, pp. 171-191. Ann Arbor: University of Michigan.
27. Reichler, A. and Brickman, C. (1989) ‘Time Orientation: Past, Present and Future Perceptions’, Psychological Reports 64: 1199-1205.
28. Settle, R. B., Alreck, P. L. and Glasheen, J. W. (1978) ‘Individual Time Orientation and Consumer Life-Style’, Advances in Consumer Research 5: 315-319.
29. Svenson, O. and Maule, A. J. (1993) Time Pressure and Stress in Human Judgment and Decision Making. New York: Plenum Press.
30. Wright, P. and Weitz, B. (1977) ‘Time Horizon Effects on Product Evaluation Strategies’, Journal of Marketing Research 14: 429-443.
31. Zakay, D. (1989) ‘Subjective Time and Attentional Resource Allocation: An Integrated Model of Time Estimation’, in I. Levin and D. Zakay (eds) Time and Human Cognition: A Life Span Perspective, pp. 365-395. Amsterdam: North-Holland.
32. Zakay, D. (1993) ‘The Impact of Time Perception Processes on Decision Making Under Time Stress’, in O. Svenson and A. J. Maule (eds) Time Pressure and Stress in Human Judgment and Decision Making, pp. 59-72. New York: Plenum Press.
33. Zakay, D. and Hornik, J. (1991) ‘How Much Time Did You Wait in Line? A Time Perception Perspective,’ Working Paper No. 20/91. Tel-Aviv: The Israel Institute of Business Research, Tel-Aviv University.
34. Zakay, D. and Lomranz, J. (1993) ‘Attitudinal Identification, Stimulus Complexity and Retrospective Duration Estimation’, Time and Society 2(3): 381-397.