Assaultive violence in the U.S. Post office

Work and Occupations

Volumn 23, Issue 3, 1996, Pages 277-296

  Baxter, Vern ^a   Margavio, Anthony ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0030485945     PISSN: 07308884     EISSN: None     Source Type: Journal    
DOI: 10.1177/0730888496023003003     Document Type: Article

References (47)

1. Aaron, B. (1985). Arbitration award in dispute between USPS and APWU. Washington, DC: National Labor Relations Board.
2. Appelbome, P. (1986a, August 21). Mail carrier kills 14 in post office, then himself. New York Times, p. A-1.
3. Appelbome, P. (1986b, August 22). Workers return to slaying scene. New York Times, pp. A-1, 8.
4. Associated Press. (1991a, November 15). Ex-postal worker kills 3 in gun spree, cops say. New York Times, A-10.
5. Associated Press. (1991b, November 16). Postal Service to check workers. New Orleans Times Picayune, p. A-2.
6. Baron, S. A. (1993). Violence in the workplace. Ventura, CA: Pathfinder.
7. Barringer, F. (1993, May 8). Postal officials examine system after two killings. New York Times, p. L-7.
8. Baxter, V. (1990). The differential effects of technology, individual attributes, and perceived job rewards on job satisfaction. Sociological Spectrum, 10, 249-270.
9. Berkowitz, L. (1989). Frustration-aggression hypothesis: Examination and reformulation. Psychological Bulletin, 106, 59-73.
10. Black, D. (1982). Crime as social control. American Sociological Review, 48(1), 34-42.
11. Felson, R. B. (1992). Kick 'em when they're down: Explanations of the relationship between stress and interpersonal aggression and violence. The Sociological Quarterly, 33(1), 1-16.
12. Goffman, E. (1959). The presentation of self in everyday life. Garden City, NY: Doubleday Anchor.
13. Gordon, T., & Serrang, R. (1989, August 12). Violent death not new to postman. Los Angeles Times, p. 1-19.
14. Gouldner, A. (1954). Patterns of industrial bureaucracy. New York: Free Press.
15. Hanley, R. (1991, October 11). Ex-postal clerk held in 4 deaths. New York Times, p. A-9.
16. Hodson, R. (1995). Worker resistance: An underdeveloped concept in the sociology of work. Economic and Industrial Democracy, 16(1), 79-110.
17. Karasek, R. A. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24(2), 285-308.
18. Karasek, R., Baker, A. D., Marxer, F., Ahlbom, A., & Theorell, T. (1981). Job decision latitude, job demands, and cardiovascular disease: A prospective study of Swedish men. American Journal of Public Health, 71(1), 694-705.
19. Kearney, A. T. (1970). USPS work standards manual. Washington, DC: USPS.
20. Messina, F., & Lichtblau, E. (1993, May 7). Ex-mail carrier kills two in Orange County; Attack follows similar incident in Michigan. Los Angeles Times, pp. A-1, 37-39.
21. National Institute for Occupational Safety and Health. (1993a). Fatal injuries to workers in the United States, 1980-1989: A decade of surveillance (Publication No. 93-108). Washington, DC: U.S. Department of Health and Human Services.
22. National Institute for Occupational Safety and Health. (1993b). Preventing homicide in the workplace (Publication No. 93-109). Washington, DC: U.S. Department of Health and Human Services.
23. Parker, R. N. (1989). Poverty, subculture of violence, and types of homicide. Social Forces, 67(4), 983-1007.
24. Ritzer, G. (1993). The McDonaldization of society. Newbury Park, CA: Pine Forge Press.
25. Roscoe, E. S. (1955). Organization for production. Homewood, IL: Richard Irwin.
26. Scott, J. C. (1990). Domination and the arts of resistance. New Haven, CT: Yale University Press.
27. Strasser, R. (1983). The USPS and the introduction of a strategic planning process (TARL919). Washington, DC: USPS.
28. Thomas, R. J. (1992). Organizational change and decision making about new technology. In T. A. Kochan & M. Useem (Eds.), Transforming organizations (pp. 280-299). New York: Oxford University Press.
29. Tierney, J. (1988). The U.S. Postal Service. Dover, MA: Auburn House.
30. U.S. Congress, House of Representatives. (1976). Operation of the Washington, D.C., post office (Serial 94-88): Hearings before House Post Office and Civil Service Committee. Washington, DC: Government Printing Office.
31. U.S. Congress, House of Representatives. (1986). USPS safety program (Serial 99-69): Hearings before House Post Office and Civil Service Committee. Washington, DC: Government Printing Office.
32. U.S. Congress, House of Representatives. (1989). Labor-management relations problems in the San Diego region (Serial 101-37): Hearings before the House Post Office and Civil Service Committee. Washington, DC: Government Printing Office.
33. U.S. Congress, House of Representatives. (1991a). A post office tragedy: The shootings at Royal Oak (Serial 102-7): Hearings before House Post Office and Civil Service Committee. Washington, DC: Government Printing Office.
34. U.S. Congress, House of Representatives. (1991b). Safety in the workplace (Serial 102-16): Hearings before House Post Office and Civil Service Committee. Washington, DC: Government Printing Office.
35. U.S. Congress, House of Representatives. (1992). Violence in the USPS (Serial 102-65): Hearings before House Post Office and Civil Service Committee. Washington, DC: Government Printing Office.
36. U.S. Congress, House of Representatives. (1993). Joint hearings to review violence in the U.S. Postal Service (Serial 103-20): Joint hearings before the House Post Office and Civil Service Committee. Washington, DC: Government Printing Office.
37. U.S. General Accounting Office. (1988). Postal Service screening applicants for employment (GAO/GGD 88-63). Washington, DC: Author.
38. U.S. Postal Service. (1979). Employee and labor relations manual. Washington, DC: Author.
39. U.S. Postal Service. (1985). Annual report of the Postmaster General. Washington, DC: Author.
40. U.S. Postal Service. (1986, March 18). USPS management realignment. Postal Leader, p. 3.
41. U.S. Postal Service. (1987). Management operating data system (Methods Handbook M-32). Washington, DC: USPS Engineering and Technical Support Department.
42. U.S. Postal Service. (1992). Annual report of the Postmaster General. Washington, DC: Author.
43. U.S. Postal Service. (1993). Comprehensive statement of postal operations. Washington, DC: Author.
44. U.S. Postal Service and American Institutes for Research. (1989). Report on the impact of automation on the postal workforce. Washington, DC: USPS.
45. Welkos, R. W. (1989, August 11). Suicides spotlight problems in agency. Los Angeles Times, p. 1-3.
46. Williams, K. R., & Flewelling, R. L. (1988). The social production of criminal homicide: A comparative study of disaggregated rates in American cities. American Sociological Review, 53(3), 421-431.
47. Zender, J. F., Harrington, R. B., & Wittrup, R. G. (1992, November 19). Painful lessons from the Royal Oak post office shootings: Predicting and preventing workplace violence and homicide. Paper presented at the Conference on Stress in the 90s, Washington, DC.