Oil spill: Management crisis or crisis management?

Journal of Contingencies and Crisis Management

Volumn 4, Issue 1, 1996, Pages 1-9

  Goldberg, Steven D ^a   Harzog, Beverly B ^b  

^a UNIVERSITY OF NEW HAVEN   (United States)

^b UNIVERSITY OF GEORGIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CLEANUP RESPONSE; CRISIS MANAGEMENT; ECONOMIC IMPACT; ENVIRONMENTAL ECONOMICS; FINANCIAL IMPACT; OIL SPILL;

USA;

EID: 0030446456     PISSN: 09660879     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1468-5973.1996.tb00070.x     Document Type: Article

References (40)

1. Anonymous (1993), 'Climate for Crises: Constant and Bleak', Chemical Business, Volume 15, Number 5, pp. 19-20.
2. Anonymous (1995), 'Ashland Oil: Go with the Flow', Chief Executive (CEO Brief Supplement), January-February, p. 10.
3. Barton, L. (1991), 'When Managers Find Themselves on the Defensive', Business Forum, Volume 16, Number 1, pp. 8-13.
4. Barton, L. (1993), Crisis in Organizations, South-Westem Publishing, Cincinnati.
5. Bernstein, J. (1990), The 10 Steps of Crisis Management', Security Management, Volume 34, Number 3, pp. 75-76.
6. Crow, P. (1988), 'Ashland's Redemption', Oil and Gas Journal, Number 86, 15 February, p. 29.
7. Davidson, A. (1994), In the Wake of the Exxon Valdez: The Devastating Impact of the Alaska Oil Spill, Sierra Club Books, San Francisco.
8. Deacon, R. (1995), Telephone conversation with S.D. Goldberg, 30 and 31 October.
9. Fink, S. (1986), Crisis Management, American Management Association, New York.
10. Hall, J.R. (1991), 'In the Jaws of a Crisis', Directors and Boards, Volume 15, Number 4, pp. 17-20.
11. Harrison, B. and Prugh, T. (1989), 'Assessing The Damage: Practitioner Perspectives on the Valdez', Public Relations Journal, Volume 45, Number 10, pp. 40-45.
12. Head, G.L. (1990), 'Crisis Plans Ensure Companies' Future', Business Insurance, 28 May, p. 39.
13. Holusha, J. (1989) 'Exxon's Public-Relations Problem', The New York Times, 20 April, p. B1.
14. Humphreys, K.C. (1992), 'Crisis Planning: Necessity, Not Luxury', Bank Marketing, Volume 24, Number 6, June, pp. 34-35.
15. Izatt, J. (1992), 'Coping with Crisis', Marketing, 26 March, pp. 23-24.
16. Katz, D.M. (1988), 'Spin Control: No Substitute for Risk Control', National Underwriter, 4 April, pp. 9; 20-21.
17. Kohler, H. (1988), Statistics for Business and Economics (2nd Edition), Scott Foresman, Glenview.
18. Lemonick, M.D. (1988), 'Nightmare on the Monongahela' Time, January, pp. 50-51.
19. Lewis, P. (1978), 'Oil From Wrecked Tanker Pollutes 70-mile Stretch of Brittany's Coast', The New York Times, 19 March, pp. 1; 3.
20. Lukaszewski, J.E. (1989), 'How Vulnerable Are You? The Lessons From Valdez', Public Relations Quarterly, Volume 34, Number 3, pp. 5-6.
21. Marcus, A.A., and Goodman R.S. (1991), 'Victims and Shareholders: Dilemmas of Presenting Corporate Policy During a Crisis', Academy of Management Journal, Volume 34, Number 2, June, pp. 281-305.
22. Meyers, G.C. (1986), When it Hits the Fan: Managing the Nine Crises of Business, Houghton Mifflin, Boston.
23. Mitroff, I.I. (1994), 'Crisis Management and Environmentalism: A Natural Fit', California Management Review, Volume 36, Number 2, pp. 101-113.
24. Mitroff, I.I., Pauchant, T. and Shrivastava, P. (1989), 'Can Your Company Handle a Crisis?', Business and Health, Volume 7, Number 5, May, pp. 41-44.
25. Murray, E. and Shohen, S. (1992), 'Lessons From the Tylenol Tragedy on Surviving a Corporate Crisis', Medical Marketing and Media, Volume 27, Number 2, February, pp. 14-19.
26. Nelson-Norchler, J. (1990), 'We Were Wrong', Industry Week, Volume 239, Number 8, April, pp. 20-24.
27. Newman, L.N. (1989), 'Exxon's Lesson for Other Managers', Business and Economic Review, Volume 35, Number 4, pp. 8-10.
28. Pearson, C.M., and Mitroff, I.I. (1993), 'From Crisis Prone to Crisis Prepared: A Framework For Crisis Management', Academy of Management Executive, Volume 7, Number 1, pp. 48-59.
29. Schindler, M. (1989), 'Deft PR Steps Maintain a Balanced Image', Savings Institutions, Volume 110, Number 10, November, pp. 72-75.
30. Shapiro, A.C. (1990), Modern Corporate Finance, Macmillan, New York.
31. Silverblatt, H. (1995), Telephone Conversation with S.D. Goldberg 30 and 31 October.
32. Siomkos, G.J. (1992), 'Conceptual and Methodological Propositions for Assessing Responses to Industrial Crises', Review of Business, Volume 13, Number 4, pp. 26-31.
33. Sipes, J.D. (1990), 'The Alaskan Oil Spill: Lessons in Crisis Management', Management Review, Volume 79, Number 4, pp. 20-21.
34. Solomon, C. (1994), 'Jury Finds Exxon Reckless in Oil Spill; Damages of $16.5 billion May be Sought', The Wall Street Journal, 14 June, pp. 3; 6.
35. Stevens, M. (1992), 'Crisis, What Crisis?', Marketing, August, pp. 26-27.
36. Stuler, J. (1988), When the Crisis Doctor Calls', Across The Board, May, pp. 45-51.
37. Sullivan, A. (1989) 'Exxon Disdoses Oil-Spill Expenses Over $1.25 billion', Wall Street Journal, July, p. A3.
38. Wilcox, D.L., Ault, P.H. and Agee, W.K. (1989), Public Relations: Strategies and Tactics (Second Edition), Harper and Row, New York.
39. Yagoda, B. (1990), 'Cleaning Up a Dirty Image', Business Month, Volume 135, Number 4, pp. 48-51.
40. Zikmund, W.G. (1991), Business Research Methods (Third Edition), Harcourt Brace, Fort Worth.