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Volumn 10, Issue 3, 1996, Pages 39-48
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Patients' complaints as a management tool for continuous quality improvement.
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Author keywords
[No Author keywords available]
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Indexed keywords
ARTICLE;
EPIDEMIOLOGY;
HEALTH CARE QUALITY;
HOSPITAL MANAGEMENT;
HUMAN;
IN SERVICE TRAINING;
ISRAEL;
NONBIOLOGICAL MODEL;
ORGANIZATION AND MANAGEMENT;
PATIENT SATISFACTION;
POLICY;
STANDARD;
TOTAL QUALITY MANAGEMENT;
HEALTH CARE SURVEYS;
HOSPITAL ADMINISTRATION;
HUMANS;
INSERVICE TRAINING;
ISRAEL;
MODELS, ORGANIZATIONAL;
ORGANIZATIONAL POLICY;
PATIENT SATISFACTION;
QUALITY OF HEALTH CARE;
TOTAL QUALITY MANAGEMENT;
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EID: 0030346336
PISSN: 02689235
EISSN: None
Source Type: Journal
DOI: 10.1108/02689239610122306 Document Type: Article |
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Times cited : (23)
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References (0)
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