Information products and presentation in organisations: Accident or design?

International Journal of Information Management

Volumn 16, Issue 5, 1996, Pages 341-351

  Orna, Elizabeth ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

DATA PROCESSING; DATABASE SYSTEMS; INFORMATION TECHNOLOGY; INFORMATION USE;

INFORMATION DESIGN; INFORMATION PRESENTATION; INFORMATION PRODUCTS;

INFORMATION MANAGEMENT;

EID: 0030269311     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/0268-4012(96)00021-7     Document Type: Article

References (30)

1. ORNA, E AND STEVENS, G (1991) 'Information design and information science: a new alliance?' Journal of Information Science 17 (4) 197-208
2. Ibid
3. COOPERS & LYBRAND (1986) The Cost of Errors on Forms Coopers & Lybrand for the Department of Health and Social Security
4. HERGET, J (1993) 'The cost of (non-) quality: why it matters for information providers' FID News Bulletin 45 (5) 156-159
5. CRAWSHAW, S (1993) 'Infomat - building a quality organisation' in Congresboek Kwaliteitszorg in Informatie Dienstverlening Rotterdam
6. FISHER, P AND SLESS, D (1990) 'Information design methods and productivity in the insurance industry' Information Design Journal 6 (2) 103-130
7. KONIGER, P AND JANOWITZ, K (1995) 'Drowning in information, but thirsty for knowledge' International Journal of Information Management 15 (1) 5-16
8. SLESS, D (1994) 'International best practice and the citizen' Communication News 7 (2) 3-5
9. OLINS, W (1978) The Corporate Personality, an Inquiry into the Nature of Corporate Identity Design Council/Heinemann Educational, London
10. CHARROW, V (1979) What is 'Plain English' Anyway? American Institutes for Research
11. PENMAN, R (1993) 'Unspeakable acts and other deeds: a critique of plain legal language' Information Design Journal 7 (2) 121-132
12. SLESS, D AND PENMAN, R (1993/1994) 'Simply not better: proposals for self-regulation in the insurance industry' Communication News 6 (6) and 7 (1) 16-21
13. SLESS, D AND PENMAN, R (1993/1994) 'Simply not better: proposals for self-regulation in the insurance industry' Communication News 6 (6) and 7 (1) 16-21
14. HOLTHAM, C (1996) 'Resolving the imbalance between information and technology' in BEST, D (ED) The Fourth Resource: Information and its Management Aslib/ Gower, Aldershot
15. TSOUKAS, H (1994) [Editor's introduction] in TSOUKAS, H (ED) New Thinking in Organisational Behaviour. From Social Engineering to Reflective Action Butterworth Heinemann
16. SWIERINGA, J AND WIERDSMA, A (1992) Becoming a Learning Organization. Beyond the Learning Curve Addison Wesley
17. SHULMAN, A D, PENMAN, R AND SLESS, D (1989) 'Putting IT in its place: organizational communication and the human infrastructure' in Applied Social Psychology and Organizational Settings Lawrence Erlbaum, Hillsdale NJ
18. Op cit, Ref 6
19. MUMFORD, E (1986) 'From bank teller to office worker: the pursuit of systems designed for people in practice and research' International Journal of Information Management 6 59-73
20. EASON, K (1988) Information Technology and Organisational Change Taylor and Francis, London
21. TURNER, B A (1992) 'The symbolic understanding of organizations' in REED, M AND HUGHES, M (EDS) Rethinking Organization, New Directions in Organization Theory and Analysis Sage Publications, London
22. KING, J L (1995) 'Reconsidering reengineering' Journal of Strategic Information Systems 4 (1) 7-11
23. DAVENPORT, T H (1993) Process Innovation. Reengineering Work Through Information Technology Harvard Business School Press, Boston, MA
24. Ibid, Chapter 4
25. Op cit, Ref 1
26. INGWERSEN, P (1992) 'Information and information science in context' Libri 42 (2) 99-135
27. STIFF, P (1994) 'Structuralists, stylists, and forgotten readers' Information Design Journal 7 (3) 227-242
28. Op cit, Ref 25
29. TAYLOR, R S (1982) 'Organizational information environments' in SWEENEY, G P (ED) Information and the Transformation of Society North-Holland
30. M'PHERSON, P K 'Information mastery' Aslib Proceedings 47 (3) 109-116