Integrated management for call centres

Telecommunications (International Edition)

Volumn 30, Issue 9, 1996, Pages

  Green, Roger ^a  

^a Boole and Babbage ^*

Author keywords

[No Author keywords available]

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; AVAILABILITY; DISTRIBUTED COMPUTER SYSTEMS; DISTRIBUTED PARAMETER CONTROL SYSTEMS; INFORMATION MANAGEMENT; INFORMATION TECHNOLOGY; MANAGEMENT INFORMATION SYSTEMS; PERFORMANCE; SOCIETIES AND INSTITUTIONS; SUPERVISORY PERSONNEL;

CALL CENTRES;

INFORMATION SERVICES;

EID: 0030243663     PISSN: 00402494     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (0)