-
1
-
-
0011596889
-
Staff/user interaction in public libraries: A non-participation observation study
-
Barnes Marian. Staff/user interaction in public libraries: A non-participation observation study. Social Science Information Studies. 5:1985;69-79.
-
(1985)
Social Science Information Studies
, vol.5
, pp. 69-79
-
-
Barnes Marian1
-
3
-
-
0011661598
-
Reference service in the information network
-
(paper delivered in 1970 at the Conference for Interlibrary Communication & Information Network). Quoted in. G. Jahoda, & P.E. Olson.
-
Bunge Charles A. Reference service in the information network. (paper delivered in 1970 at the Conference for Interlibrary Communication & Information Network). Quoted in Jahoda G., Olson P.E. Models of reference: Analyzing the reference process. RQ. 12:1970;148-156.
-
(1970)
Models of Reference: Analyzing the Reference Process. RQ
, vol.12
, pp. 148-156
-
-
Bunge Charles, A.1
-
5
-
-
0000098247
-
The librarian-customer relationship: Dynamics of filling requests for information
-
Crum Norman J. The librarian-customer relationship: Dynamics of filling requests for information. Special Libraries. 60:1969;269-277.
-
(1969)
Special Libraries
, vol.60
, pp. 269-277
-
-
Crum Norman, J.1
-
7
-
-
0011599340
-
Practical reference work
-
London: Library Association
-
Grogan Denis. Practical reference work. 2nd ed. 1991;Library Association, London.
-
(1991)
2nd ed.
-
-
Grogan Denis1
-
8
-
-
4244039497
-
The reference process
-
G.L. Higgens. London: Library Association
-
Higgens Gavin L. The reference process. Higgens G.L. Printed reference material. 2nd ed. 1988;1-24 Library Association, London.
-
(1988)
Printed reference material 2nd ed.
, pp. 1-24
-
-
Higgens Gavin, L.1
-
9
-
-
84981983791
-
Towards a reference theory
-
Holler Frederick. Towards a reference theory. RQ. 14:1975;301-308.
-
(1975)
RQ
, vol.14
, pp. 301-308
-
-
Holler Frederick1
-
10
-
-
0011677086
-
Basic reference and information work
-
Huntingdon, England: Elms Publications
-
Jackaman Peter. Basic reference and information work. 2nd ed. 1989;Elms Publications, Huntingdon, England.
-
(1989)
2nd ed.
-
-
Jackaman Peter1
-
12
-
-
0011544813
-
Models of reference: Analyzing the reference process
-
Jahoda Gerald, Olson Paul E. Models of reference: Analyzing the reference process. RQ. 12:1972;148-156.
-
(1972)
RQ
, vol.12
, pp. 148-156
-
-
Jahoda Gerald1
Olson Paul, E.2
-
13
-
-
0004285430
-
Introduction to reference work, vol. 2: Reference services and reference processes
-
New York: McGraw-Hill
-
Katz William A. Introduction to reference work, vol. 2: Reference services and reference processes. 6th ed. 1992;McGraw-Hill, New York.
-
(1992)
6th ed.
-
-
Katz William, A.1
-
14
-
-
0001300978
-
The reference interview
-
King Geraldine B. The reference interview. RQ. 12:1972;157-160.
-
(1972)
RQ
, vol.12
, pp. 157-160
-
-
King Geraldine, B.1
-
15
-
-
0001126157
-
Reference interviews in public libraries
-
Lynch Mary Jo. Reference interviews in public libraries. Library Quarterly. 48:1978;119-142.
-
(1978)
Library Quarterly
, vol.48
, pp. 119-142
-
-
Lynch Mary Jo1
-
16
-
-
4243981040
-
Simulation of the reference process
-
M.S. Middleton, & B. Katz. New York: Haworth
-
Parrott James R. Simulation of the reference process. Middleton M.S., Katz B. Information and referral in reference services. 1988;189-207 Haworth, New York.
-
(1988)
Information and referral in reference services
, pp. 189-207
-
-
Parrott James, R.1
-
17
-
-
0011604595
-
Conceptual analysis of questions in information retrieval systems (paper presented in 1963 at the Annual Meeting of the ADI)
-
G. Jahoda, & P.E. Olson. (1972)
-
Rees Allen, Saracevic Tefko. Conceptual analysis of questions in information retrieval systems (paper presented in 1963 at the Annual Meeting of the ADI). Jahoda G., Olson P.E. Models of reference: Analyzing the reference process. RQ. 12:1963;148-156. (1972).
-
(1963)
Models of Reference: Analyzing the Reference Process. RQ
, vol.12
, pp. 148-156
-
-
Rees Allen1
Saracevic Tefko2
-
18
-
-
0011544814
-
A theoretical model and definition of the reference process
-
Rettig James A. A theoretical model and definition of the reference process. RQ. 18:1978;19-29.
-
(1978)
RQ
, vol.18
, pp. 19-29
-
-
Rettig James, A.1
-
19
-
-
0011662822
-
Toward an expert system for reference service: A research agenda for 1990s
-
Richardson John. Toward an expert system for reference service: A research agenda for 1990s. College & Research Libraries. 50:1989;231-248.
-
(1989)
College & Research Libraries
, vol.50
, pp. 231-248
-
-
Richardson John1
-
20
-
-
0039676488
-
The measurement and evaluation of reference service
-
Rothstein Samuel. The measurement and evaluation of reference service. Library Trends. 12:1964;172-456.
-
(1964)
Library Trends
, vol.12
, pp. 172-456
-
-
Rothstein Samuel1
-
21
-
-
0002681064
-
Automation and the reference librarian
-
Shera Jesse. Automation and the reference librarian. RQ. 3:1964;3-7.
-
(1964)
RQ
, vol.3
, pp. 3-7
-
-
Shera Jesse1
|