메뉴 건너뛰기




Volumn 85, Issue 1, 1996, Pages 243-262

Voice and advertising: Effects of intonation and intensity of voice on source credibility attitudes toward the advertised service and the intent to buy

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ADVERTIZING; ARTICLE; ATTITUDE; CLINICAL TRIAL; CONTROLLED CLINICAL TRIAL; CONTROLLED STUDY; FEMALE; HUMAN; LINGUISTICS; MALE; MOTIVATION; PERCEPTION; PERSUASIVE COMMUNICATION; PHONETICS; PSYCHOLOGICAL ASPECT; RANDOMIZED CONTROLLED TRIAL; SPEECH; STUDENT; VOICE;

EID: 0030203968     PISSN: 00315125     EISSN: None     Source Type: Journal    
DOI: 10.2466/pms.1996.83.1.243     Document Type: Article
Times cited : (34)

References (81)
  • 1
    • 0000744037 scopus 로고
    • Ease of message processing as a moderator of repetition effects in advertising
    • ANAND, P., & STERNTHAL, B. (1990) Ease of message processing as a moderator of repetition effects in advertising. Journal of Marketing Research, XXVII, 345-353.
    • (1990) Journal of Marketing Research , vol.27 , pp. 345-353
    • Anand, P.1    Sternthal, B.2
  • 2
    • 0019505754 scopus 로고
    • Acoustic analysis: An objective measure of affective flattening
    • ANDREANSEN, N. (1981) Acoustic analysis: an objective measure of affective flattening. Archives of Genetic Psychiatry, 38, 281-285.
    • (1981) Archives of Genetic Psychiatry , vol.38 , pp. 281-285
    • Andreansen, N.1
  • 3
    • 84986303835 scopus 로고
    • Effects of involvement, argument strength, and source characteristics on central and peripheral processing of advertising
    • ANDREWS, J. C., & SHIMP, T. A. (1990) Effects of involvement, argument strength, and source characteristics on central and peripheral processing of advertising. Psychology and Marketing, 195-214.
    • (1990) Psychology and Marketing , pp. 195-214
    • Andrews, J.C.1    Shimp, T.A.2
  • 5
    • 84925900736 scopus 로고
    • Effects of interviewer's voice intonation
    • BARATH, A., & CANNELL, C. F. (1976) Effects of interviewer's voice intonation. Public Opinion Quarterly, 40, 370-373.
    • (1976) Public Opinion Quarterly , vol.40 , pp. 370-373
    • Barath, A.1    Cannell, C.F.2
  • 7
    • 84973784760 scopus 로고
    • Personal opacity and social information gathering: Explorations in strategic communication
    • BERGER, C. R., & KELLERMANN, K. (1989) Personal opacity and social information gathering: explorations in strategic communication. Communication Research, 16, 314-351.
    • (1989) Communication Research , vol.16 , pp. 314-351
    • Berger, C.R.1    Kellermann, K.2
  • 8
    • 0011694630 scopus 로고
    • The elaboration likelihood model: Limitations and extensions in marketing
    • BITNER, M. J., & OBERMILLER, C. (1985) The elaboration likelihood model: limitations and extensions in marketing. Advances of Consumer Behavior, 12, 420-425.
    • (1985) Advances of Consumer Behavior , vol.12 , pp. 420-425
    • Bitner, M.J.1    Obermiller, C.2
  • 9
    • 0039110858 scopus 로고
    • Lexical diversity and magnitude of convergent versus divergent style shifting: Perceptual and evaluative consequences
    • BRADAC, J. J., MULAC, A., & HOUSE, A. (1988) Lexical diversity and magnitude of convergent versus divergent style shifting: perceptual and evaluative consequences. Language and Communication, 8, 213-228.
    • (1988) Language and Communication , vol.8 , pp. 213-228
    • Bradac, J.J.1    Mulac, A.2    House, A.3
  • 10
    • 84965634123 scopus 로고
    • Language and social influence in small conversational groups
    • BROOKE, M. E., & NG, H. S. (1986) Language and social influence in small conversational groups. Journal of Language and Social Psychology, 8, 201-210.
    • (1986) Journal of Language and Social Psychology , vol.8 , pp. 201-210
    • Brooke, M.E.1    Ng, H.S.2
  • 11
    • 0016026892 scopus 로고
    • Fifty-four voices from two: The effects of simultaneous manipulation of rate, mean fundamental frequency, and variance of fundamental frequency on ratings of personality from speech
    • BROWN, B. L., STRONG, W. J., & RENCHER, A. C. (1974) Fifty-four voices from two: the effects of simultaneous manipulation of rate, mean fundamental frequency, and variance of fundamental frequency on ratings of personality from speech. Journal of the Acoustical Society of America, 55, 313-318.
    • (1974) Journal of the Acoustical Society of America , vol.55 , pp. 313-318
    • Brown, B.L.1    Strong, W.J.2    Rencher, A.C.3
  • 12
    • 0002893254 scopus 로고
    • Antecedents and consequences of attitude toward the advertisement: A meta-analysis
    • BROWN, S. P., & STAYMAN, D. M. (1992) Antecedents and consequences of attitude toward the advertisement: a meta-analysis. Journal of Consumer Research, 19, 34-51.
    • (1992) Journal of Consumer Research , vol.19 , pp. 34-51
    • Brown, S.P.1    Stayman, D.M.2
  • 13
    • 0016547689 scopus 로고
    • Nonassertive expression of parental approval and disapproval and its relationship to child disturbance
    • BUGENTAL, D. E., & LOVE, L. (1975) Nonassertive expression of parental approval and disapproval and its relationship to child disturbance. Child Development, 46, 747-752.
    • (1975) Child Development , vol.46 , pp. 747-752
    • Bugental, D.E.1    Love, L.2
  • 14
    • 58149403717 scopus 로고
    • Communicator physical attractiveness and persuasion
    • CHAIKEN, S. (1979) Communicator physical attractiveness and persuasion. Journal of Personality and Social Psychology, 37, 1387-1397.
    • (1979) Journal of Personality and Social Psychology , vol.37 , pp. 1387-1397
    • Chaiken, S.1
  • 16
    • 0011658982 scopus 로고
    • Compensatory effects of cognitive characteristics of the source, the message and the receiver upon attitude change
    • CHEBAT, J. C., LAROCHE, M., FILIATRAUT, P., & WATSON, C. (1988) Compensatory effects of cognitive characteristics of the source, the message and the receiver upon attitude change. Journal of Psychology, 122, 609-621.
    • (1988) Journal of Psychology , vol.122 , pp. 609-621
    • Chebat, J.C.1    Laroche, M.2    Filiatraut, P.3    Watson, C.4
  • 17
    • 1842811623 scopus 로고
    • The Elaboration Likelihood Model (ELM): Replications, extensions and some conflicting findings
    • COLE, C., ETTENSON, R., REINKE, S., & SCHRODER, T. (1990) The Elaboration Likelihood Model (ELM): replications, extensions and some conflicting findings. Advances in Consumer Research, 17, 231-236.
    • (1990) Advances in Consumer Research , vol.17 , pp. 231-236
    • Cole, C.1    Ettenson, R.2    Reinke, S.3    Schroder, T.4
  • 18
    • 1842811625 scopus 로고
    • Semantic and prosodic manipulation in advertising
    • R. J. Harris (Ed.), Hillsdale, NJ: Erlbaum
    • COLEMAN, L. (1983) Semantic and prosodic manipulation in advertising. In R. J. Harris (Ed.), Information processing research in advertising. Hillsdale, NJ: Erlbaum. Pp. 217-240.
    • (1983) Information Processing Research in Advertising , pp. 217-240
    • Coleman, L.1
  • 19
    • 0002354576 scopus 로고
    • Assessing communication effects on energy conservation
    • CRAIG, C. S., & MCCANN, J. (1978) Assessing communication effects on energy conservation. Journal of Consumer Research, 5, 82-88.
    • (1978) Journal of Consumer Research , vol.5 , pp. 82-88
    • Craig, C.S.1    Mccann, J.2
  • 21
    • 0001252712 scopus 로고
    • Lying and nonverbal behavior: Theoretical issues and new findings
    • EKMAN, P. (1988) Lying and nonverbal behavior: theoretical issues and new findings. Journal of Nonverbal Behavior, 12, 163-175.
    • (1988) Journal of Nonverbal Behavior , vol.12 , pp. 163-175
    • Ekman, P.1
  • 22
    • 0000110941 scopus 로고
    • Speech style and impression formation in a court setting: The effects of "powerful" and "powerless" speech
    • ERICKSON, B., LIND, E. A., JOHNSON, B. C., & O'BARR, W. M. (1978) Speech style and impression formation in a court setting: the effects of "powerful" and "powerless" speech. Journal of Experimental Social Psychology, 14, 266-279.
    • (1978) Journal of Experimental Social Psychology , vol.14 , pp. 266-279
    • Erickson, B.1    Lind, E.A.2    Johnson, B.C.3    O'Barr, W.M.4
  • 24
    • 0348215300 scopus 로고
    • Experimental studies on vocal affect communication
    • K. R. Scherer (Ed.), Hillsdale, NJ: Erlbaum
    • GOLDBECK, T., TOLKMITT, F., & SCHERER, K. R. (1988) Experimental studies on vocal affect communication. In K. R. Scherer (Ed.), Facets of emotion; recent research. Hillsdale, NJ: Erlbaum. Pp. 119-137.
    • (1988) Facets of Emotion; Recent Research , pp. 119-137
    • Goldbeck, T.1    Tolkmitt, F.2    Scherer, K.R.3
  • 25
  • 26
    • 0002396971 scopus 로고
    • Comparative advertising effectiveness: The role of involvement and source credibility
    • GOTLIEB, J. B., & SAREL, D. (1991) Comparative advertising effectiveness: the role of involvement and source credibility. Journal of Advertising, 20, 38-45.
    • (1991) Journal of Advertising , vol.20 , pp. 38-45
    • Gotlieb, J.B.1    Sarel, D.2
  • 27
    • 84986841607 scopus 로고
    • Consumer decision making: A model of the effects of involvement, source credibility, and location on the size of the price difference required to induce consumers to change suppliers
    • GOTLIEB, J. B., SCHLACTER, J. L., & ST.-LOUIS, R. D. (1992) Consumer decision making: a model of the effects of involvement, source credibility, and location on the size of the price difference required to induce consumers to change suppliers. Psychology and Marketing, 9, 191-208.
    • (1992) Psychology and Marketing , vol.9 , pp. 191-208
    • Gotlieb, J.B.1    Schlacter, J.L.2    St.-Louis, R.D.3
  • 29
    • 0002267695 scopus 로고
    • Family expressiveness styles and nonverbal communication skills
    • HALBERSTADT, A. G. (1983) Family expressiveness styles and nonverbal communication skills. Journal of Nonverbal Behavior, 8, 14-26.
    • (1983) Journal of Nonverbal Behavior , vol.8 , pp. 14-26
    • Halberstadt, A.G.1
  • 32
    • 0008985779 scopus 로고
    • Counseling pretreatment and the Elaboration Likelihood Model of attitude change
    • HEESACKER, M. (1986) Counseling pretreatment and the Elaboration Likelihood Model of attitude change. Journal of Counseling Psychology, 33, 107-114.
    • (1986) Journal of Counseling Psychology , vol.33 , pp. 107-114
    • Heesacker, M.1
  • 33
    • 84985209664 scopus 로고
    • Field dependence and attitude change: Source credibility can alter persuasion by affecting message-relevant thinking
    • HEESACKER, M., PETTY, R. E., & CACIOPPO, J. T. (1983) Field dependence and attitude change: source credibility can alter persuasion by affecting message-relevant thinking. Journal of Personality, 51, 653-666.
    • (1983) Journal of Personality , vol.51 , pp. 653-666
    • Heesacker, M.1    Petty, R.E.2    Cacioppo, J.T.3
  • 34
    • 0010793655 scopus 로고
    • Contributions of the German 'Expression psychology' to nonverbal behavior research: Part IV. The voice
    • HELFRICH, H., & WALLBOTT, H. G. (1986) Contributions of the German 'Expression psychology' to nonverbal behavior research: Part IV. The voice. Journal of Nonverbal Behavior, 10, 187-204.
    • (1986) Journal of Nonverbal Behavior , vol.10 , pp. 187-204
    • Helfrich, H.1    Wallbott, H.G.2
  • 35
    • 0004884670 scopus 로고
    • Fact and fiction in the description of female and male pitch
    • HENTON, C. G. (1989) Fact and fiction in the description of female and male pitch. Language and Communication, 9, 299-311.
    • (1989) Language and Communication , vol.9 , pp. 299-311
    • Henton, C.G.1
  • 36
    • 0002516906 scopus 로고
    • Source expertise, time of source identification, and involvement in persuasion: An elaborative processing perspective
    • HOMER, P. M., & KAHLE, L. R. (1990) Source expertise, time of source identification, and involvement in persuasion: an elaborative processing perspective. Journal of Advertising, 19, 30-39.
    • (1990) Journal of Advertising , vol.19 , pp. 30-39
    • Homer, P.M.1    Kahle, L.R.2
  • 37
  • 40
    • 0011272004 scopus 로고
    • Collectivism-individualism in perceptions of speech rate: A cross-cultural comparison
    • LEE, H. O., & BOSTER, F. J. (1992) Collectivism-individualism in perceptions of speech rate: a cross-cultural comparison. Journal of Cross-Cultural Psychology, 23, 377-388.
    • (1992) Journal of Cross-Cultural Psychology , vol.23 , pp. 377-388
    • Lee, H.O.1    Boster, F.J.2
  • 41
    • 25944440665 scopus 로고
    • Systématique des fonctions expressives de l'intonation
    • LÉON, P. (1970) Systématique des fonctions expressives de l'intonation. Studia Phonetica, 3, 56-74.
    • (1970) Studia Phonetica , vol.3 , pp. 56-74
    • Léon, P.1
  • 42
    • 0017045910 scopus 로고
    • De l'analyse psychologique à la catégorisation auditive et acoustique des émotions de la parole
    • LÉON, P. (1976) De l'analyse psychologique à la catégorisation auditive et acoustique des émotions de la parole. Journal de Psychologie, 3-4, 305-324.
    • (1976) Journal de Psychologie , vol.3-4 , pp. 305-324
    • Léon, P.1
  • 43
    • 0002970534 scopus 로고
    • The social significance of speech in the courtroom
    • H. Giles & R. St-Clair (Eds.), Baltimore, MD: University Park Press
    • LIND, E. A., & O'BARR, W. M. (1979) The social significance of speech in the courtroom. In H. Giles & R. St-Clair (Eds.), Language and social psychology. Baltimore, MD: University Park Press. Pp. 51-63.
    • (1979) Language and Social Psychology , pp. 51-63
    • Lind, E.A.1    O'Barr, W.M.2
  • 44
    • 0011459923 scopus 로고
    • The relationship of voice stress, anxiety, and depression to life events and personal styles variables
    • LONG, G. T. (1988) The relationship of voice stress, anxiety, and depression to life events and personal styles variables. Social Behavior and Personality, 16, 133-145.
    • (1988) Social Behavior and Personality , vol.16 , pp. 133-145
    • Long, G.T.1
  • 45
    • 0000800771 scopus 로고
    • Attitude toward the advertisement as a mediator of advertising effectiveness; determinants and consequences
    • LUTZ, R. J., MACKENZIE, S. B., & BELCH, G. E. (1983) Attitude toward the advertisement as a mediator of advertising effectiveness; determinants and consequences. Advances in Consumer Research, 10, 532-539.
    • (1983) Advances in Consumer Research , vol.10 , pp. 532-539
    • Lutz, R.J.1    Mackenzie, S.B.2    Belch, G.E.3
  • 46
    • 84925892020 scopus 로고
    • Issue relevance and source credibility as a determinant of retention
    • MACDANIEL, W. F., & VESTAL, L. C. (1975) Issue relevance and source credibility as a determinant of retention. Bulletin of the Psychonomic Society, 5, 481-482.
    • (1975) Bulletin of the Psychonomic Society , vol.5 , pp. 481-482
    • Macdaniel, W.F.1    Vestal, L.C.2
  • 47
    • 0000558351 scopus 로고
    • How does motivation moderate the impact of central and peripheral processing on brand attitudes and intentions?
    • MACKENZIE, S. B., & SPRENG, R. A. (1992) How does motivation moderate the impact of central and peripheral processing on brand attitudes and intentions? Journal of Consumer Research, 18, 519-529.
    • (1992) Journal of Consumer Research , vol.18 , pp. 519-529
    • Mackenzie, S.B.1    Spreng, R.A.2
  • 48
    • 1542334918 scopus 로고
    • A model for assessing the effects of communication on recreationists
    • MANFREDO, M. J., & BRIGHT, A. D. (1991) A model for assessing the effects of communication on recreationists. Journal of Leisure Research, 23, 1-20.
    • (1991) Journal of Leisure Research , vol.23 , pp. 1-20
    • Manfredo, M.J.1    Bright, A.D.2
  • 49
    • 38249007917 scopus 로고
    • Learning from the advertisement or relying on related attitudes: The moderating role of involvement
    • MAZURSKY, D., & SCHUL, Y. (1992) Learning from the advertisement or relying on related attitudes: the moderating role of involvement. Journal of Business Research, 25, 81-93.
    • (1992) Journal of Business Research , vol.25 , pp. 81-93
    • Mazursky, D.1    Schul, Y.2
  • 53
    • 0001878590 scopus 로고
    • The impact of celebrity spokespersons' perceived image on consumers' intention to purchase
    • OHANIAN, R. (1991) The impact of celebrity spokespersons' perceived image on consumers' intention to purchase. Journal of Advertising Research, 31, 46-54.
    • (1991) Journal of Advertising Research , vol.31 , pp. 46-54
    • Ohanian, R.1
  • 54
    • 84925917221 scopus 로고
    • The effect of voice volume on the perception of personality
    • PAGE, R. A., & BALLOUN, J. L. (1978) The effect of voice volume on the perception of personality. Journal of Social Psychology, 105, 65-72.
    • (1978) Journal of Social Psychology , vol.105 , pp. 65-72
    • Page, R.A.1    Balloun, J.L.2
  • 56
    • 85047682342 scopus 로고
    • Issue involvement can increase or decrease persuasion by enhancing message-relevant cognitive responses
    • PETTY, R. E., & CACIOPPO, J. T. (1979) Issue involvement can increase or decrease persuasion by enhancing message-relevant cognitive responses. Journal of Personality and Social Psychology, 3, 1915-1926.
    • (1979) Journal of Personality and Social Psychology , vol.3 , pp. 1915-1926
    • Petty, R.E.1    Cacioppo, J.T.2
  • 58
    • 0000428577 scopus 로고
    • Central and peripheral routes to advertising effectiveness: The moderating role of involvement
    • PETTY, R. E., CACIOPPO, J. T., & SCHUMANN, D. (1983) Central and peripheral routes to advertising effectiveness: the moderating role of involvement. Journal of Consumer Research, 10, 135-146.
    • (1983) Journal of Consumer Research , vol.10 , pp. 135-146
    • Petty, R.E.1    Cacioppo, J.T.2    Schumann, D.3
  • 59
    • 0001901295 scopus 로고
    • Attitude change and personal selling: Central and peripheral routes to persuasion
    • J. Jacoby & S. C. Craig (Eds.), Lexington, MA: Lexington Books
    • PETTY, R. E., CACIOPPO, J. T., & SCHUMANN, D. (1984) Attitude change and personal selling: central and peripheral routes to persuasion. In J. Jacoby & S. C. Craig (Eds.), Personal selling: theory, research and practice. Lexington, MA: Lexington Books. Pp. 22-34.
    • (1984) Personal Selling: Theory, Research and Practice , pp. 22-34
    • Petty, R.E.1    Cacioppo, J.T.2    Schumann, D.3
  • 60
    • 0023067472 scopus 로고
    • Discrimination of five voice qualities and prediction to perceptual ratings
    • PITTAM, J. (1987a) Discrimination of five voice qualities and prediction to perceptual ratings. Phonetica, 44, 38-49.
    • (1987) Phonetica , vol.44 , pp. 38-49
    • Pittam, J.1
  • 61
    • 84965624465 scopus 로고
    • The long-term spectral measurement of voice quality as a social and personality marker: A review
    • PITTAM, J. (1987b) The long-term spectral measurement of voice quality as a social and personality marker: a review. Language and Speech, 30, 1-12.
    • (1987) Language and Speech , vol.30 , pp. 1-12
    • Pittam, J.1
  • 62
    • 84965590286 scopus 로고
    • Predicting impressions of speakers from voice quality: Acoustic and perceptual measures
    • PITTAM, J., & GALLOIS, C. (1987) Predicting impressions of speakers from voice quality: acoustic and perceptual measures. Journal of Language and Social Psychology, 5, 233-245.
    • (1987) Journal of Language and Social Psychology , vol.5 , pp. 233-245
    • Pittam, J.1    Gallois, C.2
  • 63
    • 84925916383 scopus 로고
    • Speech as a personality symbol
    • REDFIELD, J., & FRIEDRICH, P. (1978) Speech as a personality symbol. Language, 54, 263-288.
    • (1978) Language , vol.54 , pp. 263-288
    • Redfield, J.1    Friedrich, P.2
  • 64
    • 1842710717 scopus 로고
    • Styles of interpersonal contact and some prosodic features
    • RUGGIERI, V., & FRONDAKOLI, C. (1989) Styles of interpersonal contact and some prosodic features. Perceptual and Motor Skills, 68, 947-953.
    • (1989) Perceptual and Motor Skills , vol.68 , pp. 947-953
    • Ruggieri, V.1    Frondakoli, C.2
  • 65
    • 0024265104 scopus 로고
    • Listeners perceptions of normal and voice-disordered children
    • RUSCELLO, D. M., LASS, N. L., & PODBESEK, J. (1988) Listeners perceptions of normal and voice-disordered children. Folia Phoniatrica, 40, 290-296.
    • (1988) Folia Phoniatrica , vol.40 , pp. 290-296
    • Ruscello, D.M.1    Lass, N.L.2    Podbesek, J.3
  • 66
    • 0002528510 scopus 로고
    • Speech and emotional states
    • J. K. Darby (Ed.), New York: Grune & Stratton
    • SCHERER, K. R. (1981) Speech and emotional states. In J. K. Darby (Ed.), Speech evaluation in psychiatry. New York: Grune & Stratton. Pp. 69-78.
    • (1981) Speech Evaluation in Psychiatry , pp. 69-78
    • Scherer, K.R.1
  • 67
    • 0022688124 scopus 로고
    • Vocal affect expression: A review and a model for future research
    • SCHERER, K. R. (1986) Vocal affect expression: a review and a model for future research. Psychological Bulletin, 99, 143-165.
    • (1986) Psychological Bulletin , vol.99 , pp. 143-165
    • Scherer, K.R.1
  • 69
    • 0010701910 scopus 로고
    • Celebrity and cajolery: Rapid speech may promote or inhibit persuasion through its impact on message elaboration
    • SMITH, S. M., & SHAFFER, D. R. (1991) Celebrity and cajolery: rapid speech may promote or inhibit persuasion through its impact on message elaboration. Personality ana Social Psychology Bulletin, 17, 663-669.
    • (1991) Personality Ana Social Psychology Bulletin , vol.17 , pp. 663-669
    • Smith, S.M.1    Shaffer, D.R.2
  • 70
    • 0018013924 scopus 로고
    • The persuasive effects of source credibility: A situational analysis
    • STERNTHAL, B. B., PHILLIPS, L., & DHOLAKIA, R. (1978) The persuasive effects of source credibility: a situational analysis. Public Opinion Quarterly, 42, 285-314.
    • (1978) Public Opinion Quarterly , vol.42 , pp. 285-314
    • Sternthal, B.B.1    Phillips, L.2    Dholakia, R.3
  • 71
    • 0002083898 scopus 로고
    • Cognitive processing of persuasive message cues: A meta-analytic review of the effects of supporting information on attitudes
    • STIFF, J. B. (1986) Cognitive processing of persuasive message cues: a meta-analytic review of the effects of supporting information on attitudes. Communication Monographs, 53, 75-89.
    • (1986) Communication Monographs , vol.53 , pp. 75-89
    • Stiff, J.B.1
  • 73
    • 0021411222 scopus 로고
    • Articulatory and perceptual factors controlling the age- and sex-conditioned variability in format frequencies of vowels
    • TRAUNMÜLLER, H. (1984) Articulatory and perceptual factors controlling the age- and sex-conditioned variability in format frequencies of vowels. Speech Communication, 3, 49-61.
    • (1984) Speech Communication , vol.3 , pp. 49-61
    • Traunmüller, H.1
  • 74
    • 84965584749 scopus 로고
    • The contribution of speech rhythm and pitch to speaker recognition
    • VAN DOMMELEN, W. A. (1987) The contribution of speech rhythm and pitch to speaker recognition. Language and Speech, 30, 325-338.
    • (1987) Language and Speech , vol.30 , pp. 325-338
    • Van Dommelen, W.A.1
  • 75
    • 0015416348 scopus 로고
    • Attitude, choice, and behavior: A repressed affect model of interracial interaction
    • WEITZ, S. (1972) Attitude, choice, and behavior: a repressed affect model of interracial interaction. Journal of Personality and Social Psychology, 24, 12-21.
    • (1972) Journal of Personality and Social Psychology , vol.24 , pp. 12-21
    • Weitz, S.1
  • 77
    • 21144466759 scopus 로고
    • Source effects in communication and persuasion research: A meta-analysis
    • WILSON, E. J., & SHERRELL, D. L. (1993) Source effects in communication and persuasion research: a meta-analysis. Journal of the Academy of Marketing Science, 21, 101-112.
    • (1993) Journal of the Academy of Marketing Science , vol.21 , pp. 101-112
    • Wilson, E.J.1    Sherrell, D.L.2
  • 78
    • 34250135892 scopus 로고
    • Talking fast and changing attitudes: A critique and clarification
    • WOODALL, W. G., & BURGOON, J. K. (1983) Talking fast and changing attitudes: a critique and clarification. Journal of Nonverbal Behavior, 8, 126-142.
    • (1983) Journal of Nonverbal Behavior , vol.8 , pp. 126-142
    • Woodall, W.G.1    Burgoon, J.K.2
  • 79
    • 0000769677 scopus 로고
    • The effects of salesman similarity and expertise on consumer purchasing behavior
    • WOODSIDE, A. G., & DAVENPORT, J. W., JR. (1974) The effects of salesman similarity and expertise on consumer purchasing behavior. Journal of Marketing Research, 11, 198-202.
    • (1974) Journal of Marketing Research , vol.11 , pp. 198-202
    • Woodside, A.G.1    Davenport Jr., J.W.2
  • 80


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.