Becoming social: Expanding scenario-based approaches in HCI

Behaviour and Information Technology

Volumn 15, Issue 4, 1996, Pages 266-275

  Carroll, John M ^a  

^a VIRGINIA POLYTECHNIC INSTITUTE AND STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COGNITIVE SYSTEMS; COMPUTER SCIENCE; COMPUTER SOFTWARE; ECONOMIC AND SOCIAL EFFECTS; INFORMATION TECHNOLOGY; LEARNING SYSTEMS; PROBLEM SOLVING; PSYCHOLOGY COMPUTING; SOCIAL SCIENCES; SOCIETIES AND INSTITUTIONS; SOFTWARE ENGINEERING; SYSTEMS ANALYSIS;

COMPUTER SUPPORTED COOPERATIVE WORK; ORGANIZATIONAL WORK; PSYCHOLOGY; SCENARIO BASED APPROACH; SYSTEM DEVELOPMENT;

HUMAN COMPUTER INTERACTION;

EID: 0030181309     PISSN: 0144929X     EISSN: 13623001     Source Type: Journal    
DOI: 10.1080/014492996120184     Document Type: Article

References (50)

1. Baecker, R. M. 1993, Readings in groupware and computer-supported cooperative work Morgan Kaufmann Publishers, San Mateo, CA.
2. Bjerknes, G., Ehn, P. and Kyng, M. (eds) 1987, Computers and Democracy: A Scandinavian Challenge Vebury, Brookfield, VT.
3. Bodker, S. 1991, Through the Interface: A Human Activity Approach to User Interface Design (Lawrence Erlbaum Associates, Hillsdale, NJ).
4. Card, S. K., Moran, T. P. and Newell, A. 1983, The Psychology of Human-Computer Interaction (Erlbaum, Hillsdale, NJ).
5. Carey, T. and Rusli, M. 1995, Usage representations for reuse of design insights: a case study of access to on-line books, in J. M. Carroll (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 165-182.
6. Carroll, J. M. 1991, History and hysteresis in theories and frameworks for HCI, in D. Diaper, and N. V. Hammond (eds), People and Computers VI (Cambridge University Press, Cambridge).
7. Carroll, J. M. 1994, Making use a design representation, Communications of the ACM, 37, 29-35.
8. Carroll, J. M. (ed.) 1995, Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York).
9. Carroll, J. M., Alpert, S. R., Karat, J., Van Deusen, M. D. and Rosson, M. B. 1994, Capturing design history and rationale in multimedia narratives, in Proceedings of CHI’94: Human Factors in Computing Systems Boston, 24-28 April (ACM Press/Addision-Wesley, New York), 192-197.
10. Carroll, J. M. and Rosson, M. B. 1992, Getting around the task-artifact framework: how to make claims and design by scenario, ACM Transactions on Information Systems, 10, 181-212.
11. Carroll, J. M. and Rosson, M. B. 1995, Managing evaluation goals for training, Communications of the ACM, 38, 40-48.
12. Carroll, J. M., Singley, M. K. and Rosson, M. B. 1992, Integrating theory development with design evaluation, Behaviour and Information Technology, 11, 247-255.
13. Clegg, C. 1994, Psychology and information technology: the study of cognition in organizations, British Journal of Psychology, XX, yy-yy.
14. Digitale 1990, Smalltalk/V PM Tutorial and Programming Handbook (Digitalk, Los Angeles, CA).
15. Erickson, T. 1995, Notes on design practice: stories and prototypes as catalysts for communication, in J. M. Carroll, (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 37-58.
16. Fowler, J., Baker, D. G., Dargahi, R., Kouramajian, V., Gilson, H., Long, K. B., Peterman, C. and Gorry, G. A. 1995, Experience with the virtual notebook system: abstraction in hypertext, in CSCW’94 Transcending Boundaries: Computer-Supported Cooperative Work Conference Proceedings (ACM, New York), 133-143.
17. Goldstein, I. L. 1987, The relationship of training goals and training systems, in G. Salvendy (ed.), Handbook of human factors (John Wiley & Sons, New York), 963-975.
18. Harper, R. and Sellen, A. 1995, Collaborative tools and the practicalities of professional work at the international Monetary Fund, in CHI’95 Mosaic of Creativity: Human Factors in Computing Systems Conference Proceedings (ACM, New York) 122-129.
19. Hutchins, E. (in press), Distributed Cognition (M.I.T. Press, Cambridge, MA).
20. Jacobson, I. 1995, The use-case construct in object-oriented software engineering, in J. M. Carroll, (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York) 309-338.
21. Johnson, P., Johnson, H. and Wilson, S. 1995, Rapid prototyping of user interfaces driven by task models, in J. M. Carroll, (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 209-246.
22. Karat, J. 1995, Scenario use in the design of a speech recognition system, in J. M. Carroll (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 109-134.
23. Karat, J., Carroll, J. M., Alpert, S. R. and Rosson, M. B. 1995, Evaluating a multimedia history system as support for collaborative design, INTERACT’ 95: Proceedings, Lillehammer, Norway, 27-29 June, PAGES.
24. Karat, J. and Dayton, T. 1995, Practical education for improving software usability, in CHI’ 95 Mosaic of Creativity: Human Factors in Computing Systems Conference Proceedings (ACM, New York), 162-169.
25. Kraut, R. E., Cool, C., Rice, R. E. and Fish, R. S. 1994, Life and death of new technology: Task, utility and social influences on the use of a new communication medium, in CSCW’ 94 Transcending Boundaries: Computer-Supported Cooperative Work Conference Proceedings (ACM, New York), 13-21.
26. Kuutti, K. 1995, Work processes: scenarios as a preliminary vocabulary, in J. M. Carroll, (ed.) Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 19-36.
27. Kyng, M. 1995, Creating contexts for design, in J. M. Carroll (ed.), Scenario-based Design: Envisioning Work and Technology in System, Development (John Wiley and Sons, New York), 85-107.
28. Legge, K., Clegg, C. W. and Kemp, N. J. (eds) 1991, Case Studies in Information Technology, People and Organizations (NCC Blackwell, Oxford).
29. Lévi-Strauss, C. 1966, The Savage Mind (Weidenfeld & Nicholson, London).
30. Mack, R. L. 1995, Discussion: scenarios as engines of design, in J. M. Carroll, (ed.), Scenario-based Design: Envisioning Work and Technology in System Development New York: (John Wiley and Sons, New York), 361-386.
31. MacLean, A. and McKerlie, D. 1995, Design space analysis and use representations, in J. M. Carroll (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 183-208.
32. Moran, T. P. and Carroll, J. M. (in press), Design Rationale: Concepts, Techniques and Use (Lawrence Erlbaum Associates, Hillsdale, NJ).
33. Muller, M., Tudor, L. G., Wildman, D. M., White, é. A., Root, R. W., Dayton, T., Carr, R., Diekmann, B. and Dykstra-érickson, é. 1995, Bifocal tools for scenarios and representations in participatory activities with users, in J. M. Carroll (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 135-164.
34. Mumford, é. 1987, Socio-technical systems design: evolving theory and practice, in G. Bjerknes, P. Ehn and M. Kyng, (eds), Computers and Democracy: A Scandinavian Challenge (Avebury, Brookfield, VT), 59-76.
35. Nardi, B. 1995, Some reflections on scenarios, in J. M. Carroll (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 387-399.
36. Nardi, B. (ed.) (in press), Context and Consciousness: Activity Theory and Human-Computer Interaction (M.i.T. Press, Cambridge, MA).
37. Nielson, J. 1995, Scenarios in discount usability engineering, in J. M. Carroll (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 59-84.
38. Norman, D. A. 1986, Cognitive engineering, in D. A. Norman and S. W. Draper (eds), User-centered system design (Erlbaum, Hillsdale, NJ), 31-62.
39. Norman, D. A. 1991, Cognitive artifacts, in J. M. Carroll (ed.), Designing Interaction: Psychology at the Human-Computer Interface (Cambridge University Press, New York), 17-38.
40. Orr, J. E. 1986, Narratives at work, in Proceedings of CSCW’ 86: Conference on Computer-Supported Cooperative Work, Austin, TX, 3-5 December, 1986, 62-72.
41. Pava, C. 1983, Managing New Office Technology: An Organizational Strategy (Free Press, New York).
42. Rao, R., Card, S. K., Johnson, W., Klotz, L. and Trigg, R. H. 1994, Protofil: Storing and finding the information worker’s paper documents in an electronic file cabinet, in CHI’ 94 Celebrating Interdependence: Human Factors in Computing Systems Conference Proceedings (ACM, New York), 180-185.
43. Robertson, S. P. 1995, Generating object-oriented design representations via scenario queries, in J. M. Carroll (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 279-308.
44. Rosson, M. B. and Carroll, J. M. 1993, Extending the task-artifact framework, in H. R. Hartson and D. Hix (eds), Advances in Human-Computer Interaction, Vol. 4 (Ablex Publishing, Norwood, NJ), 31-57.
45. Rosson, M. B. and Carroll, J. M. 1995, Narrowing the specification-implementation gap in scenario-based design, in J. M. Carroll (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 247-278.
46. Rosson, M. B., Carroll, J. M. and Bellamy, R. K. E. 1990, Smalltalk scaffolding: a minimalist curriculum, in J. C. Chew and J. Whiteside (eds), Proceedings of CHI90: Human Factors in Computing Systems Seattle, WA, 1-5 April (ACM, New York), 423-429.
47. Suchman, L. A. 1987, Plans and Situated Actions: The Problem of Human-Machine Communication (Cambridge University Press, New York).
48. van Offenbeek, M. A. G. and Koopman, P. L. 1996, New information technology: from ‘user participation’ to contingent interaction among the parties involved, Behaviour and Information Technology, 15, 000-000.
49. Whiteside, J. and Wixon, D. 1987, Discussion: improving humancomputer interaction-a quest for cognitive science, in J. M. Carroll (ed.), Interfacing Thought: Cognitive Aspects to human-Computer Interaction (M.I.T. Press, Cambridge, MA), 353-365.
50. Wirfs-Brock, R. 1995, Designing objects and their interactions: a brief look at responsibility-driven design, in J. M. Carroll (ed.), Scenario-based Design: Envisioning Work and Technology in System Development (John Wiley and Sons, New York), 337-360.