메뉴 건너뛰기




Volumn 12, Issue 2, 1996, Pages 225-243

Effects of pictographs and quoting on flaming in electronic mail

Author keywords

[No Author keywords available]

Indexed keywords

BEHAVIORAL RESEARCH; COMMUNICATION; DATA PROCESSING; ELECTRONIC MAIL; HUMAN ENGINEERING; SENSORY PERCEPTION;

EID: 0030173639     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/0747-5632(96)00004-0     Document Type: Article
Times cited : (128)

References (40)
  • 2
    • 85029985440 scopus 로고
    • Relational tone in computer-mediated communication: A meta-analysis of past research
    • May, Miami, FL
    • Anderson, J. F., & Walther, J. B. (1992, May). Relational tone in computer-mediated communication: A meta-analysis of past research. Paper presented to the International Communication Association, Miami, FL.
    • (1992) International Communication Association
    • Anderson, J.F.1    Walther, J.B.2
  • 3
    • 0003088427 scopus 로고
    • Experimentation in social psychology
    • G. Lindzey & E. Aronson (Eds.). New York: Random House
    • Aronson, E., Brewer, M., & Carlsmith, J. M. (1985). Experimentation in social psychology. In G. Lindzey & E. Aronson (Eds.), Handbook of social psychology (pp. 441-485). New York: Random House.
    • (1985) Handbook of Social Psychology , pp. 441-485
    • Aronson, E.1    Brewer, M.2    Carlsmith, J.M.3
  • 5
    • 0000026504 scopus 로고
    • A set of categories for the analysis of small group interaction
    • Bales, R. F. (1950). A set of categories for the analysis of small group interaction. American Sociology Review, 15, 257-263.
    • (1950) American Sociology Review , vol.15 , pp. 257-263
    • Bales, R.F.1
  • 6
    • 85029999285 scopus 로고
    • Computer mediated interpersonal communication: Differences in nonverbal surrogates in three messaging modes
    • November, Chicago, IL
    • Blackman, B. I., & Clevenger, T., Jr. (1990a, November). Computer mediated interpersonal communication: Differences in nonverbal surrogates in three messaging modes. Paper presented to the Speech Communication Association, Chicago, IL.
    • (1990) Speech Communication Association
    • Blackman, B.I.1    Clevenger T., Jr.2
  • 7
    • 85029990150 scopus 로고
    • The promises, possibilities and pragmatics of using pictograph surrogates in on-line messaging: Implications for managing the adoption of computer-mediated communication technology
    • November, Chicago, IL
    • Blackman, B. I., & Clevenger, T., Jr. (1990b, November). The promises, possibilities and pragmatics of using pictograph surrogates in on-line messaging: Implications for managing the adoption of computer-mediated communication technology. Paper presented to the Speech Communication Association, Chicago, IL.
    • (1990) Speech Communication Association
    • Blackman, B.I.1    Clevenger T., Jr.2
  • 8
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness, and structural design
    • Daft, R. L., & Lengel, R. H. (1986). Organizational information requirements, media richness, and structural design. Management Science, 32, 554-571.
    • (1986) Management Science , vol.32 , pp. 554-571
    • Daft, R.L.1    Lengel, R.H.2
  • 9
    • 85029993527 scopus 로고
    • Maynard, MA: Author
    • Digital Equipment Corporation (1988). VMS DCL concepts manual. Maynard, MA: Author.
    • (1988) VMS DCL Concepts Manual
  • 11
    • 0011670081 scopus 로고
    • Putting out the flames: The etiquette and law of e-mail
    • November
    • Goode, J., & Johnson, M. (1991, November). Putting out the flames: The etiquette and law of e-mail. Online, pp. 61-65.
    • (1991) Online , pp. 61-65
    • Goode, J.1    Johnson, M.2
  • 13
    • 84986366690 scopus 로고
    • Experiments in group decision making: Communication process and outcome in face-to-face versus computerized conferences
    • Hiltz, S. R., Johnson, K., & Turoff, M. (1986). Experiments in group decision making: Communication process and outcome in face-to-face versus computerized conferences. Human Communication Research, 13, 225-252.
    • (1986) Human Communication Research , vol.13 , pp. 225-252
    • Hiltz, S.R.1    Johnson, K.2    Turoff, M.3
  • 14
    • 0010900602 scopus 로고
    • A conversational analysis of computer-mediated discourse
    • November, Boston
    • Holmes, M. E. (1987, November). A conversational analysis of computer-mediated discourse. Paper presented to the Speech Communication Association, Boston.
    • (1987) Speech Communication Association
    • Holmes, M.E.1
  • 15
    • 84946671972 scopus 로고
    • Gender display in synchronous computer-mediated discourse: A case of channel constraints and opportunities
    • November, Chicago, IL
    • Holmes, M. E., & Berquist, C. (1990, November). Gender display in synchronous computer-mediated discourse: A case of channel constraints and opportunities. Paper presented to the Speech Communication Association, Chicago, IL.
    • (1990) Speech Communication Association
    • Holmes, M.E.1    Berquist, C.2
  • 16
    • 0001517250 scopus 로고
    • Computer communication and organizational commitment: Tracing the relationship in a city government
    • Huff, C., Sproull, L., & Kiesler, S. (1989). Computer communication and organizational commitment: Tracing the relationship in a city government. Journal of Applied Social Psychology, 19, 1371-1391.
    • (1989) Journal of Applied Social Psychology , vol.19 , pp. 1371-1391
    • Huff, C.1    Sproull, L.2    Kiesler, S.3
  • 17
    • 33846467518 scopus 로고
    • Social psychological aspects of computer-mediated communication
    • Kiesler, S., Siegel, J., & McGuire, T. W. (1984). Social psychological aspects of computer-mediated communication. American Psychologist, 39, 1123-1134.
    • (1984) American Psychologist , vol.39 , pp. 1123-1134
    • Kiesler, S.1    Siegel, J.2    McGuire, T.W.3
  • 18
    • 84952401255 scopus 로고
    • Affect in computer-mediated communication: An experiment in synchronous terminal-to-terminal discussion
    • Kiesler, S., Zubrow, D., Moses, A. M., & Geller, V. (1985). Affect in computer-mediated communication: An experiment in synchronous terminal-to-terminal discussion. Human Computer Interaction, 1, 77-104.
    • (1985) Human Computer Interaction , vol.1 , pp. 77-104
    • Kiesler, S.1    Zubrow, D.2    Moses, A.M.3    Geller, V.4
  • 19
    • 84970230203 scopus 로고
    • A profile of users of electronic mail in a university: Frequent versus occasional users
    • Komsky, S. H. (1991). A profile of users of electronic mail in a university: Frequent versus occasional users. Management Communication Quarterly, 4, 310-340.
    • (1991) Management Communication Quarterly , vol.4 , pp. 310-340
    • Komsky, S.H.1
  • 20
    • 0002876062 scopus 로고
    • 'Flaming' in computer-mediated communication: Observations, explanations, implications
    • M. Lea (Ed.), London: Harvester-Wheatsheaf
    • Lea, M., O'Shea, T., Fung, P., & Spears, R. (1992). 'Flaming' in computer-mediated communication: Observations, explanations, implications. In M. Lea (Ed.), Contexts of computer-mediated communication (pp. 89-112). London: Harvester-Wheatsheaf.
    • (1992) Contexts of Computer-mediated Communication , pp. 89-112
    • Lea, M.1    O'Shea, T.2    Fung, P.3    Spears, R.4
  • 21
    • 34248649936 scopus 로고
    • Computer-mediated communication, de-individuation and group decision-making
    • Lea, M., & Spears, R. (1991). Computer-mediated communication, de-individuation and group decision-making. International Journal of Man-Machine Studies, 34, 283-301.
    • (1991) International Journal of Man-machine Studies , vol.34 , pp. 283-301
    • Lea, M.1    Spears, R.2
  • 22
    • 84990586496 scopus 로고
    • Social approaches to interpersonal communication
    • Leeds-Hurwitz, W. (1992). Social approaches to interpersonal communication. Communication Theory, 2, 131-139.
    • (1992) Communication Theory , vol.2 , pp. 131-139
    • Leeds-Hurwitz, W.1
  • 23
    • 84976980765 scopus 로고
    • Electronic emotion: Socioemotional content in a computer-mediated communication network
    • Rice, R. E., & Love, G. (1987). Electronic emotion: Socioemotional content in a computer-mediated communication network. Communication Research, 14, 85-108.
    • (1987) Communication Research , vol.14 , pp. 85-108
    • Rice, R.E.1    Love, G.2
  • 24
    • 84980250994 scopus 로고
    • Relationships of job categories and organizational levels to use of communication channels, including electronic mail: A meta-analysis and extension
    • Rice, R. E., & Shook, D. E. (1990). Relationships of job categories and organizational levels to use of communication channels, including electronic mail: A meta-analysis and extension. Journal of Management Studies, 27, 195-229.
    • (1990) Journal of Management Studies , vol.27 , pp. 195-229
    • Rice, R.E.1    Shook, D.E.2
  • 25
    • 38249019429 scopus 로고
    • Mere presence, gender, and reactions to computers: Studying human-computer interaction in the social context
    • Robinson-Stavely K., & Cooper, J. (1990). Mere presence, gender, and reactions to computers: Studying human-computer interaction in the social context. Journal of Experimental Social Psychology, 26, 168-183.
    • (1990) Journal of Experimental Social Psychology , vol.26 , pp. 168-183
    • Robinson-Stavely, K.1    Cooper, J.2
  • 26
    • 84985092620 scopus 로고
    • Computer and community: The organizational impact
    • Rubinyi, R. M. (1989). Computer and community: The organizational impact. Journal of Communication, 39(3), 110-123.
    • (1989) Journal of Communication , vol.39 , Issue.3 , pp. 110-123
    • Rubinyi, R.M.1
  • 28
    • 84965585111 scopus 로고
    • Direction, function and signature in electronic mail
    • Sherblom, J. (1988). Direction, function and signature in electronic mail. Journal of Business Communication, 25(4), 39-54.
    • (1988) Journal of Business Communication , vol.25 , Issue.4 , pp. 39-54
    • Sherblom, J.1
  • 30
    • 85004775189 scopus 로고
    • De-individuation and group polarization in computer-mediated communication
    • Spears, R., Lea, M., & Lee, S. (1990). De-individuation and group polarization in computer-mediated communication. British Journal of Social Psychology, 29, 121-134.
    • (1990) British Journal of Social Psychology , vol.29 , pp. 121-134
    • Spears, R.1    Lea, M.2    Lee, S.3
  • 31
    • 0022810941 scopus 로고
    • Reducing social context cues: Electronic mail in organizational communication
    • Sproull, L., & Kiesler, S. (1986). Reducing social context cues: Electronic mail in organizational communication. Management Science, 32, 1492-1512.
    • (1986) Management Science , vol.32 , pp. 1492-1512
    • Sproull, L.1    Kiesler, S.2
  • 33
    • 0009244623 scopus 로고
    • A social influence model of flaming in computer-mediated communication
    • February, Albuquerque, NM
    • Thompsen, P. A. (1993, February). A social influence model of flaming in computer-mediated communication. Paper presented to the Western States Communication Association, Albuquerque, NM.
    • (1993) Western States Communication Association
    • Thompsen, P.A.1
  • 34
    • 0005591393 scopus 로고
    • An episode of flaming: A creative narrative
    • Thompsen, P. A. (1994). An episode of flaming: A creative narrative. ETC: A Review of General Semantics, 51, 51-72.
    • (1994) ETC: A Review of General Semantics , vol.51 , pp. 51-72
    • Thompsen, P.A.1
  • 35
    • 0011984507 scopus 로고    scopus 로고
    • What's fueling the flames in cyberspace: A social influence model
    • L. Strate, R. Jacobson, & S. Gibson (Eds.). Cresskill, NJ: Hampton
    • Thompsen, P. A. (1996). What's fueling the flames in Cyberspace: A social influence model. In L. Strate, R. Jacobson, & S. Gibson (Eds.), Communication and Cyberspace: Social interaction in an electronic environment (pp. 293-311). Cresskill, NJ: Hampton.
    • (1996) Communication and Cyberspace: Social Interaction in an Electronic Environment , pp. 293-311
    • Thompsen, P.A.1
  • 36
    • 0012435743 scopus 로고
    • To be or not to be: An exploration of E-prime, copula deletion and flaming in electronic mail
    • Thompsen, P. A., & Ahn, D.-K. (1992). To be or not to be: An exploration of E-Prime, copula deletion and flaming in electronic mail. ETC: A Review of General Semantics, 49, 146-164.
    • (1992) ETC: A Review of General Semantics , vol.49 , pp. 146-164
    • Thompsen, P.A.1    Ahn, D.-K.2
  • 37
    • 26344471123 scopus 로고
    • 'E-mail' technology has boomed, but manners of its users fall short of perfection
    • April 13
    • Turner, J. (1988, April 13). 'E-Mail' technology has boomed, but manners of its users fall short of perfection. Chronicle of Higher Education, pp. A1, A16.
    • (1988) Chronicle of Higher Education
    • Turner, J.1
  • 38
    • 84973836633 scopus 로고
    • Interpersonal effects in computer-mediated interaction
    • Walther, J. B. (1992). Interpersonal effects in computer-mediated interaction. Communication Research, 19, 52-90.
    • (1992) Communication Research , vol.19 , pp. 52-90
    • Walther, J.B.1
  • 39
    • 0000343379 scopus 로고
    • Group discussion and first advocacy effects in computer-mediated and face-to-face decision making groups
    • Weisband, S. P. (1992). Group discussion and first advocacy effects in computer-mediated and face-to-face decision making groups. Organizational Behavior and Human Decision Processes, 53, 352-380.
    • (1992) Organizational Behavior and Human Decision Processes , vol.53 , pp. 352-380
    • Weisband, S.P.1
  • 40
    • 30244574594 scopus 로고
    • Winking across the wires
    • Zancanella, D. (1994). Winking across the wires. English Journal, 83, 11.
    • (1994) English Journal , vol.83 , pp. 11
    • Zancanella, D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.