The frequent-flier dilemna: Should the employer or the employee be the beneficiary of these programs?

Journal of Business Ethics

Volumn 15, Issue 6, 1996, Pages 661-670

  Lansing, Paul ^a   Goldman, Neal P ^a  

^a UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0030170747     PISSN: 01674544     EISSN: None     Source Type: Journal    
DOI: 10.1007/BF00411801     Document Type: Article

References (31)

1. 1 These figures were projected form 'Travel Marketing: Spotlighting Frequent Flier Programs: Who Spends the Most, Who Leads the Pack, Who offers the Most Perks', Advertising Age, November 5, 1990, p. S-10. Toh and Hu found that frequent-flier members belong to an average of 2.26 programs. See Toh and Hu: 1988, 'Frequent-Flier Programs: Passenger Attributes and Attitudes', Transportation Journal, pp. 8-10.
2. 1 These figures were projected form 'Travel Marketing: Spotlighting Frequent Flier Programs: Who Spends the Most, Who Leads the Pack, Who offers the Most Perks', Advertising Age, November 5, 1990, p. S-10. Toh and Hu found that frequent-flier members belong to an average of 2.26 programs. See Toh and Hu: 1988, 'Frequent-Flier Programs: Passenger Attributes and Attitudes', Transportation Journal, pp. 8-10.
3. 2 Judi Bredemeier: Oct 20, 1988, 'Airline Consolidation Puts Damper on Direct Fare Deals', Business Travel News, p. 13.
4. 3 This service is provided by the Wall Street firm of McLaughlin, Piven, Vogel Securities Inc.
5. 4 Robert McNatt: Apr 1985, 'The Rider Rewards of Frequent-Flying', Money, p. 90.
6. 5 This data was supplied by Runzheimer International.
7. 6 Toh, Fleenor, and Arnesen: Feb 1993, 'Frequent Flier Games: The Problem of Employee Abuse', The Executive, p. 69.
8. 7 Section 1.61 (a) of the Internal Revenue Code says that gross income includes income realized in any form, whether in money, property, or services.
9. 8 Richard H. Deane: Jul 1988, 'Ethical Considerations in Frequent-flier Programs', Journal of Business Ethics, p. 758.
10. 9 Andy Zipser: Sep 17, 1990, "Sky Is the Limit: Frequent Flier Programs Are Ballooning Out of Control', Barron's, p. 16.
11. 10 See Judith Dettinger's interview reported in U.S. News and World Report, April 22, 1985, pp. 28-29.
12. 11 M. E. Levine: 1986, 'Airline Competition in Deregulated Markets: Theory, Firm Strategy, and Public Payoff', Yale Journal on Regulation, p. 421.
13. 12 Toh, Fleenor, Arnesen, p. 63.
14. 13 Ibid.
15. 14 Ibid.
16. 15 Richard H. Deane: 1988, 'Ethical Considerations in Frequent-Flier Programs', Journal of Business Ethics 7, 755-762.
17. 16 Ibid.
18. 17 Reggie Ann Dubin: Aug 5, 1985, 'Guess Who Wants Your Frequent-Flier Coupons', Business Week, p. 37.
19. 18 Ibid.
20. 19 Ibid.
21. 20 Ibid.
22. 21 Ibid.
23. 22 Toh, Fleenor, Arnesen, p. 66.
24. 23 Data supplied by Runzheimer International, a travel consulting firms.
25. 24 Frederick J. Stephenson and Richard J. Fox: Fall 1992, 'Corporate Strategies for Frequent-Flier Programs', Transporation Journal, p. 39.
26. 23 This projection assumes 20 000 miles of credit can be exchanged for a round-trip ticket in the continental U.S.
27. 26 Zisper, p. 17.
28. 27 IRS private letter ruling 934007, June 29, 1993.
29. 28 Robert L. Rose and Francis C. Brown III: Feb 12, 1988, 'Why Charge a Fare at All?', Wall Street Journal, p. 1.
30. 29 Ariene Sains: Nov 1989, 'Perils of Perpetual Promotion', Adweek's Promote, p. 11.
31. 30 Discussions with University of Illinois College of Commerce faculty member David A. Whetton, PhD and Professor of Organization Behavior.