Total quality management implementation and results

Practice Periodical on Structural Design and Construction

Volumn 1, Issue 2, 1996, Pages 74-78

  Kuprenas, John A ^a,b   Soriano, Carlos J ^c   Ramhorst, Sanscho ^d  

^a ASCE ^*

^b University of Southern California   (United States)

^c BOEING COMPANY   (United States)

^d Int Rescue Com   (Bosnia and Herzegovina)

Author keywords

[No Author keywords available]

Indexed keywords

CIVIL ENGINEERING; CORRELATION METHODS; EFFICIENCY; QUALITY CONTROL; SURVEYS; TOTAL QUALITY MANAGEMENT;

CORRELATION ANALYSIS; TOTAL QUALITY MANAGEMENT IMPLEMENTATION;

CONSTRUCTION INDUSTRY;

EID: 0030151643     PISSN: 10840680     EISSN: None     Source Type: Journal    
DOI: 10.1061/(ASCE)1084-0680(1996)1:2(74)     Document Type: Article

References (9)

1. Burati, J. L., and Oswald, T. H. (1993). "Implementing TQM in engineering and construction." J. Mgmt. Engrg., 9(4), 456-470.
2. Chase, G. W., and Federle, M. O. (1992). "Implementation of TQM in building design and construction." J. Mgmt. Engrg., 8(4), 329-339.
3. Culp, G., Smith, A., and Abbott, J. (1993). "Implementing TQM in consulting engineering firm." J. Mgmt. Engrg., 9(4), 340-356.
4. Demski, S. (1993). "Resistance to change: why your TQM efforts may fail." J. Mgmt. Engrg., 9(4), 426-432.
5. Graves, R. (1993). "Total quality - does it work in engineering management?" J. Mgmt. Engrg., 9(4), 444-455.
6. Hayden, W. M. (1992). "Management's fatal flaw: TQM obstacle." J. Mgmt. Engrg., 8(2), 122-129.
7. Predpall, D. F. (1994). "Developing quality-improvement processes in consulting engineering firms." J. Mgmt. Engrg., 10(3), 28-34.
8. Rosenfeld, Y., Warszawski, A., and Laufer, A. (1992). "Using quality circles to raise productivity and quality of life." J. Constr. Engrg. and Mgmt., 118(1), 17-33.
9. Strange, P. S., and Vaughan, G. D. (1993). "TQM: a view from the playing field." J. Mgmt. Engrg., 9(4), 390-398.