Automation doesn't automatically solve problems

Quality Progress

Volumn 29, Issue 5, 1996, Pages 59-63

  Hawley, John K ^a,b  

^a University of North Carolina ^*  (United States)

^b UNIVERSITY OF NORTH CAROLINA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER AIDED MANUFACTURING; ERRORS; FACTORY AUTOMATION; HUMAN COMPUTER INTERACTION; HUMAN ENGINEERING; KNOWLEDGE BASED SYSTEMS; MAINTENANCE; MAN MACHINE SYSTEMS; PERFORMANCE; PERSONNEL TRAINING; PROCESS CONTROL; SYSTEMS ANALYSIS;

HUMAN SYSTEM INTEGRATION; MANUFACTURING TECHNOLOGY; OPERATOR ERRORS; QUALITY ENGINEERING; QUALITY MANAGEMENT; SYSTEM FAILURE;

QUALITY CONTROL;

EID: 0030146078     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (12)

1. Ram Jaikumar, "Manufacturing à la Carte - Agile Assembly Lines, Faster Developmental Cycles: 200 years to CIM," IEEE Spectrum, Vol. 30, No. 9, 1993, pp. 68-69.
2. Walter Kiechel III, "How We Will Work in the Year 2000," FORTUNE, May 17, 1993, p. 52.
3. Lisanne Bainbridge, New Technology and Human Error (New York, NY: Wiley, 1987), pp. 271-283.
4. C.D. Wickens, Engineering Psychology and Human Performance (Columbus, OH: Merrill, 1984).
5. R.W. Proctor and T. Van Zandt, Human Factors in Simple and Complex Systems (Boston, MA: Allyn and Bacon, 1994).
6. Office of Technology Assessment, Computerized Manufacturing Automation: Employment, Education, and the Workplace (OTA-CIT-235) (Washington, DC: U.S. Government Printing Office, 1984).
7. Kiechel, "How We Will Work in the Year 2000," p. 52.
8. Joe Sharit, Tien-Chien Chang, and Gavriel Salvendy, "Technical and Human Aspects of Computer-Aided Manufacturing," Handbook of Human Factors (New York: NY, Wiley, 1987), pp. 1,694-1,723.
9. Neal Templin, "Auto Plants, Hiring Again, Are Demanding Higher-Skilled Labor," Wall Street Journal, March 11, 1994, No. 58, 1994, p. A4.
10. T.B. Sheridan, Telerobotics, Automation, and Human Supervisory Control (Cambridge, MA: Massachusetts Institute of Technology Press, 1992).
11. N. Moray, Robotics, Control, and Society (New York, NY: Taylor & Francis, 1990).
12. P.M. Swamidass, "Manufacturing à la Carte - Agile Assembly Lines, Faster Developmental Cycles: Technology, People, and Management," IEEE Spectrum. Vol. 30, No. 9, 1993, pp. 26-27.