TQM and human nature: Getting beyond organizational misconceptions

Quality Progress

Volumn 29, Issue 5, 1996, Pages 45-48

  Scully, John P ^a,b  

^a National Academy of Public Administration   (United States)

^b Department of Obstetrics Gynecology   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

BEHAVIORAL RESEARCH; COMMUNICATION; INDUSTRIAL MANAGEMENT; INDUSTRIAL RELATIONS; PERFORMANCE; PERSONNEL; SOCIAL ASPECTS; SOCIETIES AND INSTITUTIONS;

EMPOWERMENT; HUMAN RESOURCE SYSTEMS; PERFORMANCE CRITERIA; TECHNICAL SOCIETY;

TOTAL QUALITY MANAGEMENT;

EID: 0030142617     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (3)

1. "Creating a Government That Works Belter and Costs Less," Report of the National Performance Review (Washington, DC: U.S. Government Printing Office, September 1993), pp. 20-25.
2. Webster's Encyclopedic Unabridged Dictionary of the English Language (New York, NY: Portland House, 1989), p. 870.
3. "Hard Truths, Tough Choices, An Agenda for State and Local Reform," The First Report of the National Commission on the State and Local Public Service (Albany, NY: Nelson A. Rockefeller Institute of Government, State University of New York, 1993), pp. 24-30.