The effect of advice message location on user performance

IEEE Transactions on Professional Communication

Volumn 39, Issue 1, 1996, Pages 43-48

  McLellan, S G ^a   Roesler, A W ^a   Elliot, A L ^b  

^a SCHLUMBERGER   (United States)

^b GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER SOFTWARE; GRAPHICAL USER INTERFACES; INFORMATION TECHNOLOGY; ONLINE SYSTEMS; PERFORMANCE; USER INTERFACES;

ADVICE MESSAGE LOCATION; MULTIWINDOW SOFTWARE; ONLINE HELP MESSAGES; TAXONOMY;

DATA COMMUNICATION SYSTEMS;

EID: 0030103695     PISSN: 03611434     EISSN: None     Source Type: Journal    
DOI: 10.1109/47.486047     Document Type: Article

References (8)

1. D. J. Mayhew, Principles and Guidelines in Software User Interface Design. Englewood Cliffs, NJ: Prentice-Hall, 1992, p. 569.
2. J. Elkerton and S. Palmiter, "Designing help systems using the GOMS model: An information retrieval evaluation," in Proc. Human Factors Soc. 33rd Annu. Meet., 1989, p. 281.
3. A. W. Roesler and S. G. McLellan, "What help do user's need? Taxonomies for on-line information needs and access methods," in Proc. Human Factors In Computing Systems May 7-11, 1995, pp. 437-441.
4. W. C. Hill, "A Wizard of Oz study of advice giving and following," Human-Computer Interaction, vol. 8, pp. 57-81, 1993.
5. W. C. Hill, and J. R. Miller, "Justified advice: A semi-naturalistic study of advisory strategies," in CHI 88 Proc., May 1988, pp. 185-190.
6. J. Elkerton, "Online aiding for human-computer interface" in Hand book of Human-Computer Interactions. Amsterdam, The Netherlands: Elsevier, 1988, pp. 345-364.
7. S. K. Card, T. P. Moran, and A. Newell, The Psychology of Human-Computer Interaction. Lawrence Erlbaum Assoc., Inc., 1993.
8. A. M. Furman and J. H. Spyridakis, "The effect of system-initiated advice on the use of menu navigation shortcuts," IEEE Trans. Prof. Commun., vol. 35, no. 2, pp. 112-119, 1992.