Alternative user survey and group process methods: Nominal group technique applied to U.S. depository libraries

Journal of Government Information

Volumn 23, Issue 2, 1996, Pages 137-149

  Richmond, Elizabeth B ^a   McKnelly, Michele T ^b  

^a UNIVERSITY OF WISCONSIN EAU CLAIRE   (United States)

^b UNIVERSITY OF WISCONSIN RIVER FALLS   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0030099615     PISSN: 13520237     EISSN: None     Source Type: Journal    
DOI: 10.1016/1352-0237(95)00044-5     Document Type: Article

References (21)

1. 1. U.S. Government Printing Office, Library Programs Service, Instructions to Depository Libraries (Washington, DC: GPO, 1992), 4.
2. 2. U.S. Government Printing Office, Library Programs Service, Federal Depository Library Manual (Washington: DC: GPO, 1983), 8.
3. 3. Charles R. McClure et al., Planning and Role Setting: A Manual of Options and Procedures (Chicago, IL: American Library Association, 1987).
4. 4. Snaron L. Baker and F. Wilfrid Lancaster, The Measurement and Evaluation of Library Services, 2d ed. (Arlington, VA: Information Resources Press, 1991).
5. 5. Philip Rosenburg, Cost Finding for Public Libraries: A Manager's Handbook (Chicago, IL: American Library Association, 1985).
6. 6. Elizabeth B. Richmond, "Cost Finding: Method and Management" and "Cost Finding: The Wisconsin Experience," in The Bottom Line Reader, ed. Betty-Carol Sellen and Betty J. Turock (New York: Neal-Schuman, 1990), 75-80.
7. 7. Peter Clayton, "Nominal Groups Techniques and Library Management," Library Administration and Management 4, no. 1 (Winter 1990): 24-26; Virginia Holtz and Paul Olson, "Planning for Meaningful Change in Libraries and Library Networks: A First Step," Bulletin of the Medical Library Association 64 (1976): 376-81: Sharon L. Baker, "Improving Business Services Through the Use of Focus Groups," RQ 30, no. 3 (1991): 377-84. Doris M. Epier and James S. Fogarty, "Decisionmaking: The Key to Success for a Statewide Project," School Library Media Annual 10 (1992): 56-66; Ralph D. Wray and Thomas Haynes, "Challenges Facing Secondary Business Education Teachers in Illinois," Illinois Schools Journal 70 (1990): 13-18.
8. 7. Peter Clayton, "Nominal Groups Techniques and Library Management," Library Administration and Management 4, no. 1 (Winter 1990): 24-26; Virginia Holtz and Paul Olson, "Planning for Meaningful Change in Libraries and Library Networks: A First Step," Bulletin of the Medical Library Association 64 (1976): 376-81: Sharon L. Baker, "Improving Business Services Through the Use of Focus Groups," RQ 30, no. 3 (1991): 377-84. Doris M. Epier and James S. Fogarty, "Decisionmaking: The Key to Success for a Statewide Project," School Library Media Annual 10 (1992): 56-66; Ralph D. Wray and Thomas Haynes, "Challenges Facing Secondary Business Education Teachers in Illinois," Illinois Schools Journal 70 (1990): 13-18.
9. 7. Peter Clayton, "Nominal Groups Techniques and Library Management," Library Administration and Management 4, no. 1 (Winter 1990): 24-26; Virginia Holtz and Paul Olson, "Planning for Meaningful Change in Libraries and Library Networks: A First Step," Bulletin of the Medical Library Association 64 (1976): 376-81: Sharon L. Baker, "Improving Business Services Through the Use of Focus Groups," RQ 30, no. 3 (1991): 377-84. Doris M. Epier and James S. Fogarty, "Decisionmaking: The Key to Success for a Statewide Project," School Library Media Annual 10 (1992): 56-66; Ralph D. Wray and Thomas Haynes, "Challenges Facing Secondary Business Education Teachers in Illinois," Illinois Schools Journal 70 (1990): 13-18.
10. 7. Peter Clayton, "Nominal Groups Techniques and Library Management," Library Administration and Management 4, no. 1 (Winter 1990): 24-26; Virginia Holtz and Paul Olson, "Planning for Meaningful Change in Libraries and Library Networks: A First Step," Bulletin of the Medical Library Association 64 (1976): 376-81: Sharon L. Baker, "Improving Business Services Through the Use of Focus Groups," RQ 30, no. 3 (1991): 377-84. Doris M. Epier and James S. Fogarty, "Decisionmaking: The Key to Success for a Statewide Project," School Library Media Annual 10 (1992): 56-66; Ralph D. Wray and Thomas Haynes, "Challenges Facing Secondary Business Education Teachers in Illinois," Illinois Schools Journal 70 (1990): 13-18.
11. 7. Peter Clayton, "Nominal Groups Techniques and Library Management," Library Administration and Management 4, no. 1 (Winter 1990): 24-26; Virginia Holtz and Paul Olson, "Planning for Meaningful Change in Libraries and Library Networks: A First Step," Bulletin of the Medical Library Association 64 (1976): 376-81: Sharon L. Baker, "Improving Business Services Through the Use of Focus Groups," RQ 30, no. 3 (1991): 377-84. Doris M. Epier and James S. Fogarty, "Decisionmaking: The Key to Success for a Statewide Project," School Library Media Annual 10 (1992): 56-66; Ralph D. Wray and Thomas Haynes, "Challenges Facing Secondary Business Education Teachers in Illinois," Illinois Schools Journal 70 (1990): 13-18.
12. 8. Personal Communication, 1992, Leslie A. Foster, Documents Librarian, William D. McIntyre Library, University of Wisconsin-Eau Claire, Eau Claire, WI.
13. 9. Alan F. Westin and Anne L. Finger, Using the Public Library in the Computer Age (Chicago, IL: American Library Association, 1991).
14. 10. Andre L. Delbecq and Andrew J. Van De Ven. "The Nominal Group as a Pilot Research Instrument," American Journal of Public Health 62 (March 1972): 337-42: Andre L. Delbecq, Andrew H. Van de Ven, and David H. Gustafson, Group Techniques for Program Planning (Glenview, IL: Scott, Foresman and Co., 1975): Andre L. Delbecq, Andrew H. Van De Ven, and David H. Gustafson, Group Techniques for Program Planning: A Guide To Nominal Group and Delphi Processes (Middleton, WI: Green Briar Press, 1986), 16-17.
15. 10. Andre L. Delbecq and Andrew J. Van De Ven. "The Nominal Group as a Pilot Research Instrument," American Journal of Public Health 62 (March 1972): 337-42: Andre L. Delbecq, Andrew H. Van de Ven, and David H. Gustafson, Group Techniques for Program Planning (Glenview, IL: Scott, Foresman and Co., 1975): Andre L. Delbecq, Andrew H. Van De Ven, and David H. Gustafson, Group Techniques for Program Planning: A Guide To Nominal Group and Delphi Processes (Middleton, WI: Green Briar Press, 1986), 16-17.
16. 10. Andre L. Delbecq and Andrew J. Van De Ven. "The Nominal Group as a Pilot Research Instrument," American Journal of Public Health 62 (March 1972): 337-42: Andre L. Delbecq, Andrew H. Van de Ven, and David H. Gustafson, Group Techniques for Program Planning (Glenview, IL: Scott, Foresman and Co., 1975): Andre L. Delbecq, Andrew H. Van De Ven, and David H. Gustafson, Group Techniques for Program Planning: A Guide To Nominal Group and Delphi Processes (Middleton, WI: Green Briar Press, 1986), 16-17.
17. 11. Ronald W. Tsoseland, Robert F. Rivas, and Dennis Chapman. "An Evaluation of Decision-Making Methods in Task Groups." Social Work 29 (July-August, 1984): 340-45.
18. 12. Delbecq, Van De Ven, and Gustafson, viii.
19. 13. Delbecq, Van De Ven, and Gustafson, 55.
20. 14. Paul A. Moneau, "The Brainstorming Myth," Albuquerque. NM: Paper presented at the 64th Annual Meeting of the Western States Communication Association, February 12-16, 1993. (ERIC Document ED357399). See also Brian Mullen, Craig Johnson, and Eduardo Salas, "Productivity Loss in Brainstorming Groups: A Meta-Analytic Integration," Basic and Applied Social Psychology 12 (1991): 3-23.
21. 14. Paul A. Moneau, "The Brainstorming Myth," Albuquerque. NM: Paper presented at the 64th Annual Meeting of the Western States Communication Association, February 12-16, 1993. (ERIC Document ED357399). See also Brian Mullen, Craig Johnson, and Eduardo Salas, "Productivity Loss in Brainstorming Groups: A Meta-Analytic Integration," Basic and Applied Social Psychology 12 (1991): 3-23.