Total Quality Management (TQM) - Putting structure behind the philosophy

International Business Review

Volumn 5, Issue 1, 1996, Pages 67-78

  Plenert, Gerhard ^a  

^a BRIGHAM YOUNG UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0030079244     PISSN: 09695931     EISSN: None     Source Type: Journal    
DOI: 10.1016/0969-5931(95)00033-X     Document Type: Article

References (24)

1. AT&T Bell Laboratories (1989) AT&T Process Quality Management & Improvement Guidelines. Publication Center of AT&T Bell Laboratories.
2. AT&T Bell Laboratories (1992) AT&T's Total Quality Approach. Publication Center of AT&T Bell Laboratories.
3. Bao, Q. and Baatz, E. B. (1991) How Solectron Finally Got In Touch With Its Workers, Electronic Business, 7 October.
4. Best, T. and Plenert, G. J. (1986) MRP, JIT, or OPT, What's Best?" Production and Inventory Management, Vol. 27, No. 2.
5. Bowles, J. and Hammond J. (1991) Beyond Quality. G. P. Putnam's Sons, New York.
6. Business America (1991) Solectron Corp. 21 October.
7. Clemmer, J. (1992) Firing on All Cylinders. Business One Irwin, Homewood, Illinois.
8. Crosby, P. (1984) Quality Without Tears. McGraw Hill, New York.
9. Deming, W. E. (1986) Out of Crisis. Center for Advanced Engineering Study, MIT, Cambridge, Massachusetts.
10. Engardio, P. and DeGeorge, G. (1994) Importing Enthusiasm - Motorola is Adapting Motivational Techniques That are Successful with Malaysian Workers to its U.S. Plants, Business Week/21st Century Capitalism, Special 1994 Bonus Issue, pp. 122-123.
11. Federico, F. J. (1989) Six Steps to Quality Improvement. National Productivity Review, Spring.
12. Grant, L. (1993) Six Companies That Are Winning The Race", Los Angeles Times, 17 January.
13. Johnson, A. (1986) MRP? MPRII? OPT? CIM? FMS? JIT? Is Any System Letter Perfect?, Management Review, Vol. 75, No. 9.
14. Kaiser, R. W., and Plenert, G. (1990) Solving Indefinable Problems With Backward Utopian Iteration, Kybernetes, Vol. 19, No. 4.
15. Nadler, G. and Hibino S. (1990) Breakthrough Thinking. Prima Publishing and Communications, Rocklin, CA.
16. Plenert, G. (1988a) The Basics of a Successful System, Information and Management, pp. 251-254.
17. Plenert, G. (1988b) Production Considerations for Developing Countries. International Journal of Management, December.
18. Plenert, G. (1989) International Industrial Management. Organizational Development Journal, Vol. 7, No. 1.
19. Plenert, G. (1990a) Three Different Concepts for JIT, Production and Inventory Management Journal, Vol. 31, No. 2.
20. Plenert, G. (1990b) Installing Successful Factories into Developing Countries. The International Executive, Vol. 32, No. 2.
21. Plenert, G. (1990c) International Management and Production: Survival Techniques for Corporate America. Tab Professional and Reference Books, Blue Ridge Summit, PA.
22. Plenert, G. (1990d) The Development of a Production System in Mexico. Interfaces, Vol. 20, No. 3.
23. Plenert, G. (1993) The Plant Operations Handbook. Business 1 IRWIN, Homewood, Illinois.
24. Ramalingam, P. R. (1994) Making TQM Pay Off: The Solectron Experience, APICS 37th International Conference Proceedings, November, pp. 472-476.