메뉴 건너뛰기




Volumn 126, Issue 20, 1996, Pages 864-871

Patient satisfaction in an ambulatory setting: Validation of a scale and identification of associated factors;SATISFACTION DES PATIENTS EN MILIEU AMBULATOIRE: VALIDATION D'UNE ECHELLE ET IDENTIFICATION DE FACTEURS ASSOCIES

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; AMBULATORY CARE; ARTICLE; HUMAN; PATIENT SATISFACTION; QUESTIONNAIRE; SWITZERLAND;

EID: 0030011134     PISSN: 00367672     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (6)

References (22)
  • 1
    • 0025922516 scopus 로고
    • Surveys of patient satisfaction: I-Important general considerations
    • Fitzpatrick R: Surveys of patient satisfaction: I-Important general considerations. Br Med J 1991; 302: 887-889.
    • (1991) Br Med J , vol.302 , pp. 887-889
    • Fitzpatrick, R.1
  • 2
    • 0025764924 scopus 로고
    • Surveys of patient satisfaction: I-Designing a questionnaire and conduction a survey
    • Fitzpatrick R: Surveys of patient satisfaction: I-Designing a questionnaire and conduction a survey. Br Med J 1991; 302: 1129-1132.
    • (1991) Br Med J , vol.302 , pp. 1129-1132
    • Fitzpatrick, R.1
  • 3
    • 0002742050 scopus 로고
    • Involving consumers in quality of care assessment
    • Spring
    • Davies AR, Ware JE: Involving consumers in quality of care assessment. Health Affairs 1988; Spring: 33-48.
    • (1988) Health Affairs , pp. 33-48
    • Davies, A.R.1    Ware, J.E.2
  • 4
    • 0037993208 scopus 로고
    • Patient satisfaction with health care: Intentions and change in plan
    • Senf JH, Weiss BD: Patient satisfaction with health care: intentions and change in plan. Eval Program Planning 1991; 14: 299-306.
    • (1991) Eval Program Planning , vol.14 , pp. 299-306
    • Senf, J.H.1    Weiss, B.D.2
  • 5
    • 0022203322 scopus 로고
    • Physician and patient satisfaction as factors related to the organization of internal medicine group practice
    • Linn LS, Brook RH, Clark VA, Davies AR, Fink A, Kosecoff J: Physician and patient satisfaction as factors related to the organization of internal medicine group practice. Med Care 1985; 23: 1171-1178.
    • (1985) Med Care , vol.23 , pp. 1171-1178
    • Linn, L.S.1    Brook, R.H.2    Clark, V.A.3    Davies, A.R.4    Fink, A.5    Kosecoff, J.6
  • 6
    • 0020954823 scopus 로고
    • Patient satisfaction and change in medical care provider: A longitudinal study
    • Marquis MS, Davies AR, Ware JE: Patient satisfaction and change in medical care provider: a longitudinal study. Med Care 1983; 21: 821-829.
    • (1983) Med Care , vol.21 , pp. 821-829
    • Marquis, M.S.1    Davies, A.R.2    Ware, J.E.3
  • 7
    • 0023940015 scopus 로고
    • Patient satisfaction as an indicator of quality care
    • Cleary PD, McNeil BJ: Patient satisfaction as an indicator of quality care. Inquiry 1988; 25: 25-36.
    • (1988) Inquiry , vol.25 , pp. 25-36
    • Cleary, P.D.1    McNeil, B.J.2
  • 8
    • 0027279282 scopus 로고
    • Patients' ratings of outpatient visits in different practice settings. Results from the Medical Outcomes Study
    • Rubin HR, Gandek B, Rogers WH, Kosinski M, McHorney CA, Ware JE: Patients' ratings of outpatient visits in different practice settings. Results from the Medical Outcomes Study. JAMA 1993; 270: 835-840.
    • (1993) JAMA , vol.270 , pp. 835-840
    • Rubin, H.R.1    Gandek, B.2    Rogers, W.H.3    Kosinski, M.4    McHorney, C.A.5    Ware, J.E.6
  • 10
    • 0029015124 scopus 로고
    • Validation of a French-language version of the MOS 36-item short-form health survey in young healthy adults
    • Perneger TV, Leplège A, Etter JF, Rougemont A: Validation of a French-language version of the MOS 36-item short-form health survey in young healthy adults. J Clin Epidemiol 1995; 48: 1051-1060.
    • (1995) J Clin Epidemiol , vol.48 , pp. 1051-1060
    • Perneger, T.V.1    Leplège, A.2    Etter, J.F.3    Rougemont, A.4
  • 11
    • 0016618941 scopus 로고
    • Consumer satisfaction with prepaid group practice: A comparative study
    • Tessler R, Mechanic D: Consumer satisfaction with prepaid group practice: a comparative study. J Health Soc Behav 1975; 16: 95-113.
    • (1975) J Health Soc Behav , vol.16 , pp. 95-113
    • Tessler, R.1    Mechanic, D.2
  • 13
    • 0020322382 scopus 로고
    • Patient suffering and patient satisfaction among the chronically ill
    • Linn LS, Greenfield S: Patient suffering and patient satisfaction among the chronically ill. Med Care 1982; 20: 425-431.
    • (1982) Med Care , vol.20 , pp. 425-431
    • Linn, L.S.1    Greenfield, S.2
  • 15
    • 0027569430 scopus 로고
    • The MOS 36-item short-form health survey (SF-36): II. Psychometric and clinical tests of validity in measuring physical and mental health constructs
    • McHorney CA, Ware JE, Raczek AE: The MOS 36-item short-form health survey (SF-36): II. Psychometric and clinical tests of validity in measuring physical and mental health constructs. Med Care 1993; 31: 247-263.
    • (1993) Med Care , vol.31 , pp. 247-263
    • McHorney, C.A.1    Ware, J.E.2    Raczek, A.E.3
  • 16
    • 0029791756 scopus 로고    scopus 로고
    • Comparison of patient satisfaction with ambulatory visits in competing health care delivery settings in Geneva, Switzerland
    • sous presse
    • Perneger TV, Etter JF, Raetzo MA, Schaller P, Stalder H: Comparison of patient satisfaction with ambulatory visits in competing health care delivery settings in Geneva, Switzerland. J Epidemiol Community Health 1996 (sous presse).
    • (1996) J Epidemiol Community Health
    • Perneger, T.V.1    Etter, J.F.2    Raetzo, M.A.3    Schaller, P.4    Stalder, H.5
  • 17
    • 0022747767 scopus 로고
    • Physician satisfaction with patient encounters. Reliability and validity of an encounter-specific questionnaire
    • Shore BE, Franks P: Physician satisfaction with patient encounters. Reliability and validity of an encounter-specific questionnaire. Med Care 1986; 24: 580-589.
    • (1986) Med Care , vol.24 , pp. 580-589
    • Shore, B.E.1    Franks, P.2
  • 19
    • 0025327322 scopus 로고
    • Patient sociodemographic characteristics as predictors of satisfaction with medical care: A metaanalysis
    • Hall JA, Dornan MC: Patient sociodemographic characteristics as predictors of satisfaction with medical care: a metaanalysis. Soc Sci Med 1990; 30: 811-818.
    • (1990) Soc Sci Med , vol.30 , pp. 811-818
    • Hall, J.A.1    Dornan, M.C.2
  • 20
    • 0023989054 scopus 로고
    • Patient satisfaction with primary medical care. Evaluation of sociodemographic and predispositional factors
    • Weiss G: Patient satisfaction with primary medical care. Evaluation of sociodemographic and predispositional factors. Med Care 1988; 26: 383-392.
    • (1988) Med Care , vol.26 , pp. 383-392
    • Weiss, G.1
  • 21
    • 0027959565 scopus 로고
    • La «satisfaction» du médecin lors d'une première consultation diffère-t-elle selon l'origine du patient?
    • Favrat B, Francillon C, Burnand B, Pécoud A, Decrey H: La «satisfaction» du médecin lors d'une première consultation diffère-t-elle selon l'origine du patient? Schweiz Med Wochenschr 1994; 124: 1955-1958.
    • (1994) Schweiz Med Wochenschr , vol.124 , pp. 1955-1958
    • Favrat, B.1    Francillon, C.2    Burnand, B.3    Pécoud, A.4    Decrey, H.5
  • 22
    • 0026638992 scopus 로고
    • Patient expectations and satisfaction with medical care for upper respiratory infections
    • Sanchez-Menegay C, Hudes ES, Cummings SR: Patient expectations and satisfaction with medical care for upper respiratory infections. J Gen Intern Med 1992; 7: 432-434.
    • (1992) J Gen Intern Med , vol.7 , pp. 432-434
    • Sanchez-Menegay, C.1    Hudes, E.S.2    Cummings, S.R.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.