Strategies for managing uncertainty and complexity

Journal of General Internal Medicine

Volumn 11, Issue 8, 1996, Pages 481-485

  Hewson, Mariana G ^a,b   Kindy, Phillips J ^a   Van Kirk, Judith ^a   Gennis, Virginia A ^a   Day, Richard P ^a  

^a UNIVERSITY OF WISCONSIN SCHOOL OF MEDICINE AND PUBLIC HEALTH   (United States)

^b LERNER RESEARCH INSTITUTE   (United States)

Author keywords

clinical competence; strategic medical management; tacit knowledge; uncertainty and complexity

Indexed keywords

ARTICLE; DECISION MAKING; DOCTOR PATIENT RELATION; HEALTH CARE MANAGEMENT; INTERPERSONAL COMMUNICATION; MEDICAL EDUCATION; PHYSICIAN ATTITUDE; PRIMARY MEDICAL CARE; PROGNOSIS; SKILL; TREATMENT PLANNING;

EID: 0029737406     PISSN: 08848734     EISSN: None     Source Type: Journal    
DOI: 10.1007/BF02599044     Document Type: Article

References (16)

1. Mathers N, Hodgkin P. The gatekeeper and the wizard: a fairy tale. BMJ. 1989;298:172-3.
2. Kahneman DL, Slovic P, Tversky A, eds. Judgment Under Uncertainty: Heuristics and Biases. New York, NY: Cambridge University Press; 1982.
3. Neufeld VR, Norman GR, eds. Assessing Clinical Competence. New York, NY: Springer Publishing Co; 1985.
4. Kassirer JP, Gorry GA. Clinical problem solving: a behavioral analysis. Ann Intern Med. 1978;89:245-55.
5. Nardone DA, Johnson GJ, Faryna A, Coulehan JL, Parrino TA. A model for the diagnostic medical interview: nonverbal, verbal, and cognitive assessments. J Gen Intern Med. 1992;7:437-42.
6. Day RP, Hewson MG, Kindy P, Van Kirk J. Evaluation of resident performance in an outpatient internal medicine clinic using standardized patients. J Gen Intern Med. 1993;8:193-8.
7. Schmidt HG, Norman GR, Boshuizen HPA. A cognitive perspective on medical expertise: theory and implications. Acad Med. 1990; 65:611-21.
8. Shulman LS. The wisdom of practice: managing complexity in medicine and teaching. In: Berliner DC, Rosenshine B, eds. Talks for Teachers: A Festschrift for N Gage. New York, NY: Random House; 1987.
9. Sternberg RJ, Wagner RK. Individual differences in practical knowledge and its acquisition. In: Ackerman PL, Sternberg R, Glaser R, eds. Learning and Individual Differences. New York, NY: WW Freeman and Co; 1989.
10. Schon D. The Reflective Practitioner: How Professionals Think in Action. New York, NY: Basic Books; 1983.
11. Schon DA. Educating the Reflective Practitioner: Toward a New Design of Teaching and Learning in the Professions. San Francisco. Calif: Jossey-Bass Publishers; 1987.
12. Crabtree BE, Miller WL, eds. Doing Qualitative Research: Research Methods for Primary Care. Beverly Hills, Calif: Sage Pubushers; 1992;3.
13. Lincoln YS, Cuba EG. Naturalistic Inquiry. Beverly Hills, Calif: Sage Publishers; 1985.
14. Kleinman A. The Illness Narratives: Suffering. Healing, and the Human Condition. New York, NY: Basic Books; 1988.
15. Waitzkin H. The Politics of Medical Encounters: How Patients and Doctors Deal with Social Problems. New Haven, Conn: Yale University Press; 1991.
16. Latham PM. Reflections. J Gen Intern Med. 1994;9:44.