메뉴 건너뛰기




Volumn 22, Issue 3, 1996, Pages 155-164

Strategic issues in quality management: I. Theoretical considerations

Author keywords

[No Author keywords available]

Indexed keywords

INFORMATION MANAGEMENT; LIBRARIES; QUALITY CONTROL; STRATEGIC PLANNING; TOTAL QUALITY MANAGEMENT;

EID: 0029721335     PISSN: 01655515     EISSN: None     Source Type: Journal    
DOI: 10.1177/016555159602200301     Document Type: Article
Times cited : (9)

References (34)
  • 1
    • 5244367681 scopus 로고
    • Strategic planning for modern libraries
    • H. Johnson, Strategic planning for modern libraries, Library Management 15(1) (1994) 7-18.
    • (1994) Library Management , vol.15 , Issue.1 , pp. 7-18
    • Johnson, H.1
  • 3
    • 5244278853 scopus 로고
    • Kvalitet i bibliotekstjänster ur ett strategisk perspectiv
    • T. Strandvik, Kvalitet i bibliotekstjänster ur ett strategisk perspectiv, Nordinfo-Nytt 17(3) (1994) 21-43.
    • (1994) Nordinfo-Nytt , vol.17 , Issue.3 , pp. 21-43
    • Strandvik, T.1
  • 4
    • 21844485199 scopus 로고
    • Application of the ISO 9000 standards of quality management in professional services: An information sector case
    • C.G. Johannsen, Application of the ISO 9000 standards of quality management in professional services: an information sector case, Total Quality Management 6(3) (1995) 231-242.
    • (1995) Total Quality Management , vol.6 , Issue.3 , pp. 231-242
    • Johannsen, C.G.1
  • 5
    • 5244367682 scopus 로고
    • Can the ISO standards on quality management be useful to libraries and how?
    • C.G. Johannsen, Can the ISO standards on quality management be useful to libraries and how? Inspel 28(2) (1994) 227-239.
    • (1994) Inspel , vol.28 , Issue.2 , pp. 227-239
    • Johannsen, C.G.1
  • 6
    • 5244315416 scopus 로고
    • The quality programme of the library and learning resources service at the University of Central Lancashire
    • P. Brophy, The quality programme of the library and learning resources service at the University of Central Lancashire, Inspel 28(2) (1994) 240-247.
    • (1994) Inspel , vol.28 , Issue.2 , pp. 240-247
    • Brophy, P.1
  • 7
    • 84954998233 scopus 로고
    • Growing through change
    • I. Livsey, Growing through change, TQM Magazine 94(4) (1992) 245-249.
    • (1992) TQM Magazine , vol.94 , Issue.4 , pp. 245-249
    • Livsey, I.1
  • 14
    • 0003338089 scopus 로고
    • Quality in Japan
    • J.M. Juran (ed.), McGraw-Hill Book Company, New York
    • Y. Kondo, Quality in Japan. In: J.M. Juran (ed.), Juran's Quality Control Handbook 4th ed. (McGraw-Hill Book Company, New York, 1988).
    • (1988) Juran's Quality Control Handbook 4th Ed.
    • Kondo, Y.1
  • 15
    • 5244272602 scopus 로고
    • Hoshin kanri: A systematic approach to breakthrough improvement
    • G.R. Wood and K.F. Munshi, Hoshin kanri: a systematic approach to breakthrough improvement, Total Quality Management 2(3) (1991) 213-226.
    • (1991) Total Quality Management , vol.2 , Issue.3 , pp. 213-226
    • Wood, G.R.1    Munshi, K.F.2
  • 18
    • 5244346957 scopus 로고
    • TQM-leadership in different countries - A comparative study
    • J.J. Dahlgaard, K. Kristensen and G.K. Kanji, TQM-leadership in different countries - a comparative study, European Quality 1(2) (1994) 60-66.
    • (1994) European Quality , vol.1 , Issue.2 , pp. 60-66
    • Dahlgaard, J.J.1    Kristensen, K.2    Kanji, G.K.3
  • 19
    • 84936823916 scopus 로고
    • Sage Publications, Beverly Hills, CA
    • G. Morgan, Images of Organization (Sage Publications, Beverly Hills, CA, 1986).
    • (1986) Images of Organization
    • Morgan, G.1
  • 20
    • 0002395125 scopus 로고
    • The leader's new work: Building learning organizations
    • Fall
    • P.M. Senge, The leader's new work: building learning organizations, Sloan Management Review 32 (Fall 1990) 7-23.
    • (1990) Sloan Management Review , vol.32 , pp. 7-23
    • Senge, P.M.1
  • 21
    • 5244288885 scopus 로고
    • Quality management and innovation: Findings of a Nordic quality management survey
    • C.G. Johannsen, Quality management and innovation: findings of a Nordic quality management survey, Libri 45 (1995) 131-144.
    • (1995) Libri , vol.45 , pp. 131-144
    • Johannsen, C.G.1
  • 22
    • 0003964033 scopus 로고
    • Massachusetts Institute of Technology, Cambridge, MA
    • W.E. Deming, Out of the Crisis (Massachusetts Institute of Technology, Cambridge, MA, 1982).
    • (1982) Out of the Crisis
    • Deming, W.E.1
  • 24
    • 5244289127 scopus 로고
    • Information quality as a competitive weapon at the global information market: The significance of TQM
    • K. Kalseth and K.H. Kristiansen (eds), Norwegian Association of Academic and Special Libraries, Oslo
    • C.G. Johannsen, Information quality as a competitive weapon at the global information market: the significance of TQM. In: K. Kalseth and K.H. Kristiansen (eds), Information Power: Proceedings from the Ninth Nordic Conference on Information and Documentation (Norwegian Association of Academic and Special Libraries, Oslo, 1995) pp. 211-220.
    • (1995) Information Power: Proceedings from the Ninth Nordic Conference on Information and Documentation , pp. 211-220
    • Johannsen, C.G.1
  • 25
  • 27
    • 0018451997 scopus 로고
    • Chief executives define their own data needs
    • March-April
    • J.F. Rockart, Chief executives define their own data needs, Harvard Business Review (March-April 1979) 81-93.
    • (1979) Harvard Business Review , pp. 81-93
    • Rockart, J.F.1
  • 29
    • 5244265909 scopus 로고
    • Strategic planning as an instrument of improving library quality
    • M.B. Line, Strategic planning as an instrument of improving library quality, Inspel 25(1) (1991) 7-15.
    • (1991) Inspel , vol.25 , Issue.1 , pp. 7-15
    • Line, M.B.1
  • 31
    • 5244365496 scopus 로고
    • Relating quality management to strategic planning
    • M.B. Line, Relating quality management to strategic planning, Inspel 28(2) (1994) 219-226.
    • (1994) Inspel , vol.28 , Issue.2 , pp. 219-226
    • Line, M.B.1
  • 33
    • 0040774489 scopus 로고
    • Organizational development and TQM: The Harvard College Library's experience
    • S. Jurow and S.B. Barnard (eds), The Haworth Press Inc, New York
    • M.E. Clack, Organizational development and TQM: the Harvard College Library's experience. In: S. Jurow and S.B. Barnard (eds), Integrating Total Quality Management in a Library Setting (The Haworth Press Inc, New York, 1993) pp. 29-43.
    • (1993) Integrating Total Quality Management in a Library Setting , pp. 29-43
    • Clack, M.E.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.