Benchmarking in the UK National Health Service

International Journal of Health Care Quality Assurance

Volumn 9, Issue 2, 1996, Pages 9-14

  Bullivant, John R N ^a  

^a Value for Money Unit   (Singapore)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMPUTER PROGRAM; HEALTH CARE QUALITY; NATIONAL HEALTH SERVICE; ORGANIZATION AND MANAGEMENT; PUBLIC HOSPITAL; STANDARD; SYSTEM ANALYSIS; UNITED KINGDOM;

EFFICIENCY, ORGANIZATIONAL; GREAT BRITAIN; HOSPITALS, PUBLIC; PLANNING TECHNIQUES; PROCESS ASSESSMENT (HEALTH CARE); QUALITY ASSURANCE, HEALTH CARE; SOFTWARE DESIGN; STATE MEDICINE; SYSTEMS ANALYSIS;

EID: 0029691652     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526869610112707     Document Type: Article

References (11)

1. Coopers & Lybrand and CBI National Manufacturing Council, Survey of Benchmarking in the UK, 1993.
2. The Business, BBC, 22 June 1995.
3. McClean, Jones and McCarthy, “When will the penny drop - the state of benchmarking in the NHS”, July 1995.
4. Benchmarking Reference Centre, Introduction to Process Mapping, 1994.
5. Benchmarking Reference Centre, Benchmarking Visits: A Good Practice Guide, 1992.
6. Benchmarking Reference Centre, Benchmarking Clubs: A Good Practice Guide, 1992.
7. Benchmarking Reference Centre, Benchmarking for Continuous Improvement: Notes of Guidance, 1992.
8. Benchmarking Reference Centre, Benchmarking Code of Conduct, 1992.
9. Bullivant, J. and Naylor, M., “Best of the best”, Health Service Journal, 27 August 1992, pp. 24-25.
10. “Celebration times” insert, Newyddion Maelor News, No. 28, September 1995.
11. Bullivant, J., Benchmarking for Continuous Improvement in the Public Sector, Longman, London, 1994.