Patient satisfaction at health centres in Trinidad and Tobago

Public Health

Volumn 110, Issue 4, 1996, Pages 251-255

  Singh, H ^a   Mustapha, N ^b   Haqq, E D ^b  

^a Central Regional Health Authority   (Trinidad and Tobago)

^b UNIVERSITY OF THE WEST INDIES   (Trinidad and Tobago)

Author keywords

Health centre; Patient satisfaction; Trinidad and Tobago

Indexed keywords

ARTICLE; CARIBBEAN ISLANDS; DOCTOR PATIENT RELATION; HEALTH CENTER; INTERVIEW; OCCUPATION; PATIENT SATISFACTION; SOCIOECONOMICS; UNEMPLOYMENT;

HEALTH SERVICES DELIVERY; PATIENT CHARACTERISTICS; PEOPLE'S PERCEPTIONS;

TRINIDAD AND TOBAGO;

EID: 0029669534     PISSN: 00333506     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0033-3506(96)80112-0     Document Type: Article

References (5)

1. Government of Trinidad and Tobago. Annual Statistical Digest. Central Statistical Office: Port of Spain, 1990.
2. Phillips D. Medical professional dominance and client dissatisfaction: a study of doctor-patient interaction and reported dissatisfaction with medical care among female patients at four hospitals in Trinidad and Tobago. Paper presented at the CCMRC Annual Meeting, Barbados, West Indies, 1995.
3. Hulka BS, Kupper L, Daly M, Cassel J, Schoen F. Correlates of satisfaction and dissatisfaction with medical care: a community perspective. Medical Care 1975; 13(8): 648-658.
4. Lochman JE, Factors related to patients' satisfaction with their medical care. Journal of Community Health 1983; 9(2): 91-109.
5. Nicholas DD, Heiby J, Hatzell TA. The quality assurance project: introducing quality improvement to primary health care in less developed countries. Quality Assurance in Health Care 1991; 3(3): 147-165.