Service quality in NHS hospitals.

Journal of management in medicine

Volumn 9, Issue 1, 1995, Pages 66-74

  Youssef, F ^a   Nel, D ^a   Bovaird, T ^a  

^a ASTON UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; FINANCIAL MANAGEMENT; HEALTH CARE QUALITY; HUMAN RELATION; NATIONAL HEALTH SERVICE; PATIENT SATISFACTION; PUBLIC HOSPITAL; QUESTIONNAIRE; STANDARD; STATISTICS; UNITED KINGDOM;

GREAT BRITAIN; HOSPITALS, PUBLIC; MARKETING OF HEALTH SERVICES; PATIENT SATISFACTION; PROFESSIONAL-PATIENT RELATIONS; QUALITY OF HEALTH CARE; QUESTIONNAIRES; STATE MEDICINE;

EID: 0029196189     PISSN: 02689235     EISSN: None     Source Type: Journal    
DOI: 10.1108/02689239510080502     Document Type: Article

References (0)