Project Ernestine: Validating a GOMS Analysis for Predicting and Explaining Real-World Task Performance

Human–Computer Interaction

Volumn 8, Issue 3, 1993, Pages 237-309

  Gray, Wayne D ^a   John, Bonnie E ^b   Atwood, Michael E ^a  

^a NYNEX Science & Technology Center ^*  (United States)

^b CARNEGIE MELLON UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER AIDED ANALYSIS; COMPUTER WORKSTATIONS; JOB ANALYSIS; PERFORMANCE; PERSONNEL TESTING; PRODUCTIVITY; REAL TIME SYSTEMS; TELEPHONE SYSTEMS;

GOMS ANALYSIS; PROJECT ERNESTINE; TELEPHONE OPERATORS; WORKTIMES;

MAN MACHINE SYSTEMS;

EID: 0027840057     PISSN: 07370024     EISSN: 15327051     Source Type: Journal    
DOI: 10.1207/s15327051hci0803_3     Document Type: Article

References (34)

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34. GRAY, JOHN, ATWOOD APPENDIX A. SAMPLE CPM-GOMS ANALYSIS