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Volumn 22, Issue 6, 1992, Pages 1296-1308

The Role of Mental Models in Team Performance in Complex Systems

Author keywords

[No Author keywords available]

Indexed keywords

COMPLEX SYSTEMS; DECISION THEORY;

EID: 0026946987     PISSN: 00189472     EISSN: 21682909     Source Type: Journal    
DOI: 10.1109/21.199457     Document Type: Article
Times cited : (288)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.