After-hours telephone triage. Recruitment, training and retention of personnel.

HMO practice / HMO Group

Volumn 5, Issue 3, 1991, Pages 90-94

  Wilkinson, J M ^a   Sansby, S ^a   Leaning, J ^a  

^a HARVARD PILGRIM HEALTH CARE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; EMERGENCY HEALTH SERVICE; HEALTH CARE QUALITY; HEALTH MAINTENANCE ORGANIZATION; IN SERVICE TRAINING; MANPOWER; ORGANIZATION AND MANAGEMENT; PERSONNEL MANAGEMENT; TELEPHONE; TIME; UNITED STATES;

BOSTON; EMERGENCY MEDICAL SERVICES; HEALTH MAINTENANCE ORGANIZATIONS; INSERVICE TRAINING; PERSONNEL SELECTION; PERSONNEL TURNOVER; QUALITY ASSURANCE, HEALTH CARE; TELEPHONE; TIME FACTORS; TRIAGE;

EID: 0026165287     PISSN: 08916624     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (0)