The Vocabulary Problem in Human-System Communication

Communications of the ACM

Volumn 30, Issue 11, 1987, Pages 964-971

  Furnas, G W ^a   Landauer, T K ^a   Gomez, L M ^a   Dumais, S T ^a  

^a TELCORDIA TECHNOLOGIES   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

SYSTEMS SCIENCE AND CYBERNETICS - MAN MACHINE SYSTEMS;

MAN-MACHINE COMMUNICATION;

COMPUTER INTERFACES;

EID: 0023454438     PISSN: 00010782     EISSN: 15577317     Source Type: Journal    
DOI: 10.1145/32206.32212     Document Type: Article

References (14)

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3. Furnas, G.W. Experience with an adaptive indexing scheme. Human Factors in Computer Systems, CHI ’85 Proceedings. Conference held in San Francisco, CA, April 15–18. 1985, 131–135.
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5. Gomez, L.M., and Lochbaum, C.C. People can retrieve more objects with enriched key-word vocabularies. But is there a human performance cost? In B. Shackel (Ed.) Human-Computer Interaction— Interact ’84, North-Holland. Amsterdam, 257–261.
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12. Sparck-Jones, K. A Statistical interpretation of term specificity and its application in retrieval, J. Dor. 28, 1 (Mar. 1972), 11–21.
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