Defining and measuring patient satisfaction with medical care

Evaluation and Program Planning

Volumn 6, Issue 3-4, 1983, Pages 247-263

  Ware Jr , John E ^a   Snyder, Mary K ^a   Wright, W Russell ^a   Davies, Allyson R ^a  

^a RAND CORPORATION   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CONSUMER; FACTORIAL ANALYSIS; HEALTH SERVICES RESEARCH; METHODOLOGY; PATIENT ATTITUDE; QUESTIONNAIRE; UNITED STATES;

CONSUMER SATISFACTION; FACTOR ANALYSIS, STATISTICAL; HEALTH SERVICES RESEARCH; ILLINOIS; PATIENT ACCEPTANCE OF HEALTH CARE; QUESTIONNAIRES; RESEARCH DESIGN; SUPPORT, U.S. GOV'T, P.H.S.;

EID: 0020876154     PISSN: 01497189     EISSN: None     Source Type: Journal    
DOI: 10.1016/0149-7189(83)90005-8     Document Type: Article

References (23)

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10. How to survey patient satisfaction
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15. Consumer perceptions of health care services: Implications for academic medicine
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