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Volumn 2, Issue 3, 1979, Pages 197-207

Assessment of client/patient satisfaction: Development of a general scale

Author keywords

[No Author keywords available]

Indexed keywords

METHODOLOGY; PATIENT SATISFACTION; PSYCHOLOGICAL ASPECT; THERAPY;

EID: 0018566524     PISSN: 01497189     EISSN: None     Source Type: Journal    
DOI: 10.1016/0149-7189(79)90094-6     Document Type: Article
Times cited : (1951)

References (46)
  • 3
    • 84915108864 scopus 로고    scopus 로고
    • Marvit, R.C. & Beck, G.D. Toward consumerism in public mental health services: Are consumers being tricked or treated, and how shall we know? Unpublished manuscript. Department of Health, State of Hawaii.
  • 14
    • 84915117354 scopus 로고
    • A postcard survey assesses consumer satisfaction
    • (1974) Evaluation , vol.2 , pp. 20-21
    • Frank1
  • 23
    • 84915108862 scopus 로고
    • A global assessment of the effectiveness of a community mental health center through the use of a consumer questionnaire
    • (1973) exChange , vol.1 , pp. 19-21
    • Henchy1    Mcdonald2
  • 31
    • 70350213739 scopus 로고
    • Alteration of clients' expectations about couseling in the direction of client-counselor mutuality by means of an experimental intervention procedure
    • (Unpublished doctoral dissertation. University of Texas at Austin, 1971.), (University Microfilms No. 72-19635.)
    • (1972) Dissertation Abstracts International , vol.33 , pp. 446B-447B
    • Mosby1
  • 42
    • 0017470207 scopus 로고
    • A tripartite model of mental health and therapeutic outcomes: With special reference to negative effects in psychotherapy
    • (1977) American Psychologist , vol.32 , pp. 187-196
    • Strupp1    Hadley2
  • 44
    • 70350242416 scopus 로고
    • The effects of expectancy training, commitment, and therapeutic conditions upon attrition from outpatient psychotherapy
    • (Unpublished doctoral dissertation. Fuller Theological Seminary, 1970.), (University Microfilms No. 72-15871.)
    • (1972) Dissertation Abstracts International , vol.32 , pp. 6664B-6665B
    • Venema1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.