Information technology workers in the new economy

Monthly Labor Review

Volumn 124, Issue 6, 2001, Pages 41-45

  Hilton, Margaret ^a  

^a NONE

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[No Author keywords available]

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EID: 0013175948     PISSN: 00981818     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (33)

1. For example, The number of people employed in computer and data processing services alone grew steadily over a recent 5-month period, from 1.96 million in October 2000 to just over 2 million people in March 2001. See The Employment Situation, USDL 01-57 (Bureau of Labor Statistics), Mar. 9, 2001, on the Internet at http://stats.bls.gov/newsrels.htm (visited March 2001). The increase of nearly 50,000 new jobs is greater than the job growth over the same 5 months in late 1999 and early 2000, when only 32,000 new jobs were added.
2. Richard Ellis and B. Lindsay Lowell, Core Occupations of the U.S. Information Technology Workforce, United Engineering Foundation, January 1999, on the Internet at http://www.uefoundation.org/report1.html (visited June 5, 2001).
3. See, for example, U.S. Department of Commerce, Economics & Statistics Administration, Digital Economy 2000 (Washington, DC, June 2000).
4. See "Occupational Employment Projections to 2008" on the Internet at http://www.bls.gov/empmlr99.htm (visited March 2000).
5. On October 17, 2000, President Clinton signed S. 2045, increasing the H-1B cap and H.R. 5362, increasing the fees for H-1B visas into law.
6. Peter Freeman and William Aspray, The Supply of Information Technology Workers in the United States (Washington, DC: Computing Research Association, 1999), on the Internet at www.cra.org/reports/wits (visited June 5, 2001).
7. Digest of Education Statistics 2000 (U.S. Department of Education, National Center for Education Statistics), on the Internet at http://nces.ed.gov/pubs2001/digest (visited June 5, 2001).
8. Ibid.
9. Clifford Adelman, "A Parallel Universe Expanded: Certification in the Information Technology Guild," Change Magazine, 32 (3), (May/June 2000), on the Internet at http://www.aahe.org/change/parlleluniverse.htm (visited June 5, 2001).
10. Charlotte Linde, M. Brereton, J. Greeno, J. Lewis and L. Leifer, "An Exploration of Engineering Learning." (Palo Alto, CA, Institute for Research and Learning, ILR Project Report #49.112,1993).
11. Based on site visits with IT firms in Austin, Texas, and Seattle, Washington.
12. According to David Huhn, Northern Virginia Regional Partnership, 92 percent of Technology Retraining Internship Program graduates are placed - personal communication, June 28, 2000.
13. Clifford Adelman, Leading, Concurrent, or Lagging? The Knowledge Content of Computer Science in Higher Education and the Labor Market (Washington, DC, U.S. Department of Education, 1997).
14. Ibid.
15. Richard Ellis, "A hard look at the factors contributing to the so-called high-tech labor shortage," Dr. Dobb's Journal, April 2000. (Ellis designed and directed the IT Workforce Data Project, sponsored by the United Engineering and Alfred P. Sloan Foundations.)
16. Brian T. Pentland, "Bleeding Edge Epistemology: Practical Problem Solving in Software Support Hotlines," in S. Barley and Julian Orr, Between Craft and Science: Technical Work in U.S. Settings (Ithaca, NY: Cornell University Press, 1997).
17. Denis M.S. Lee, "Information Seeking and Knowledge Acquisition Behaviors of Young Information Systems Workers: Preliminary Analysis." Paper presented at the 1999 Americas Conference on Information Systems, Milwaukee, WI, Aug. 13-15, 1999.
18. Hal Salzman, "Information Technology Labor Markets." Preliminary Report to the NAS Committee on Workforce Needs in Information Technology, December 8, 1999.
19. Bridging the Gap: Information Technology Skills for a New Millennium (Alexandria, VA, Information Technology Association of America, 2000).
20. J. Kevin Ford, "Transfer of Training: An Updated Review and Analysis," Performance Improvement Quarterly, 10 (2), pp. 22-41.
21. Keith Rollag, "From Newcomer to Oldtimer: Organizational Assimilation as an Outcome of Social Comparison(unpublished paper, Department of Industrial Engineering & Engineering Management, Stanford University).
22. These practices included: giving them important projects; handing them the keys to the company, by placing them in charge of opening or closing the office; inviting them to join their colleagues for lunch; encouraging them to ask questions; asking them questions to show their opinion is valued; giving them frequent feedback; sharing humor; informal mentoring by high-level managers; and feeding them pizza and stock options. See Keith Rollag, "How Start-ups Motivate New Engineers," IEEE Spectrum, November 1997.
23. Linda Keegan and Betsy Jacobson, "Training Goes Modular at Apple," Training and Development, July 1995.
24. Melissa Cefkin, "The Integration of Work and Learning for Xerox's New Hire Sales Representatives: A Project Review" (draft, The Institute for Research on Learning, 1999).
25. See Margaret Hilton, "Shared training: learning from Germany," Monthly Labor Review, March 1991, pp. 33-37.
26. Joint Venture: Silicon Valley, Joint Venture's Workforce Study: An Analysis of the Workforce Gap in Silicon Valley (San Jose, CA, 1999).
27. High Road Partnerships Report (Washington, DC, AFL-CIO Working For America Institute, 2000).
28. For example, the 12 hotels participating in the San Francisco Hotel Partnership Project have found that involving workers in designing and implementing training programs has resulted in higher scores on guest satisfaction surveys.
29. For example, between 1997 and 1999, the Wisconsin Regional Training Partnership (WRTP) placed more than 400 workers in metalworking firms, doubling their average income. Overall, WRTP trains about 6,000 individuals annually, most of them employees of the 56 member firms.
30. See Chapter 3, Building a Workforce for the Information Economy.
31. Surveys conducted in 1994, 1996, and 1998 indicate that more than one-fourth of software development projects were canceled before completion and more than 40 percent went over their original budgets - see Jim Johnson, "Turning Chaos into Success," softwaremag.com (December 1999), on the Internet at www.softwaremag.com/archive/1999dec/Success.html.
32. For example, inspecting for quality at the beginning of software projects reduces the need for rework and debugging at the end. -see Steve McConnell, Software Project Survival Guide (Redmond, WA: Microsoft Press, 1998), pp. 20-33.
33. See, for example, Robert A. Zawacki, Carol A. Norman, Paul A. Zawacki, and Paul D. Applegate, Transforming the Mature Information Technology Organization: Reenergizing and Motivating People. (Colorado Springs, CO, Eaglestar Publishing, 1995).