What Do Our Metrics Mean?

Cutter IT Journal

Volumn 12, Issue 4, 1999, Pages 11-19

  Zultner, Richard E ^a  

^a Zultner and Company   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0012625167     PISSN: 15227383     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (14)

1. Affourtit, Barba. "Statistical Process Control Applied to Software." In Total Quality Management for Software, ed. G. Gordon Schulmeyer and James I. McManus. Van Nostrand Relnhold, 1992.
2. Card, David N., and Robert L. Glass. Measuring Software Design Quality. Prentice Hall, 1990.
3. Deming, W. Edwards. Out of the Crisis. MIT Center for Advanced Engineering, 1986.
4. Grady, Robert B. Practical Software Metrics for Project Management and Process Improvement. Prentice Hall, 1992.
5. Grady, Robert B., and Deborah L. Caswell. Software Metrics: Establishing a Company- Wide Program. Prentice Hall, 1987.
6. Kume, Hitoshi. Statistical Methods for Quality Improvement. Translated by John Loftus. The Association for Overseas Technical Scholarship, 1985. (Available from ASQ Quality Press.)
7. Shewhart, Walter. Economic Control of Quality of Manufactured Product. 1931. With a foreword by W. Edwards Deming. Reprint, ASQ Quality Press, 1980.
8. Shewhart, Walter. Statistical Method from the Viewpoint of Quality Control. 1939. With a foreword by W. Edwards Deming. Reprint, Dover Publications, 1986.
9. Wheeler, Donald J. Understanding Variation: The Key to Managing Chaos. SPC Press, 1993.
10. Wheeler, Donald J. Advanced Topics in Statistical Process Control. SPC Press, 1995.
11. Wheeler, Donald J., and Richard W. Lyday. Evaluating the Measuring Process, 2nd ed. SPC Press, 1989.
12. Wheeler, Donald J., and David S. Chambers. Understanding Statistical Process Control, 2nd ed. With a foreword by W. Edwards Deming. SPC Press, 1992.
13. Zultner, Richard E. "TQM for Technical Teams." Communications of the ACM, Vol. 36, No. 10 (October 1993), pp. 79-91.
14. Zultner, Richard E. "Software SPC." In Proceedings of the 4th International Conference on Software Quality. ASQ Software Division, 1994.