A transaction log analysis of a digital library

International Journal on Digital Libraries

Volumn 3, Issue 2, 2000, Pages 152-169

  Jones, Steve ^a   Cunningham, Sally Jo ^a   McNab, Rodger ^a   Boddie, Stefan ^a  

^a UNIVERSITY OF WAIKATO   (New Zealand)

Author keywords

Search interface; Transaction log analysis; Usage analysis

Indexed keywords

EID: 0010597740     PISSN: 14325012     EISSN: 14321300     Source Type: Journal    
DOI: 10.1007/s007999900022     Document Type: Article

References (35)

1. Bollacker KD, Lawrence S, Giles CL (1998) CiteSeer: an autonomous web agent for automatic retrieval and identification of interesting publications. In: Proc. 2nd Int. Conf. on Autonomous Agents, Minneapolis, St.Paul, MN, May 9-13, 1998. ACM New York, pp. 116-123
2. Borgman CL (1986) The user's mental model of an information retrieval system: an experiment on a prototype online catalog. Int. J. Man-Machine Studies, 24(1): 47-64
3. Borgman CL (1996) Why are online catalogs still hard to use? J. American Society for Information Science, 47(7): 493-503
4. Brown RN, Agawala AK (1974) On the behavior of users of the MEDLINE system. In: Changing Patterns in Information Retrieval: 10th Annual National Information Retrieval Colloquium, Washington, DC: American Society for Information Science, pp. 36-38
5. Croft WB, Cook R, Wilder D (1995) Providing government information on the internet: experiences with THOMAS. In: Proc. Digital Libraries '95, Austin, TX, June 11-13, 1995, pp. 19-24
6. Cunningham SJ (1998) Providing internet reference service for the New Zealand Digital Library: gaining insight into the user base for a digital library. In: Proc. 10th Int. Conf. on New Information Technology, Hanoi, Vietnam, March 24-26, 1998, pp. 27-34
7. Cunningham SJ, Silipigni-Connaway L (1996) Information searching preferences and practices of computer science researchers. In: Proc. OZCHI '96, Hamilton, New Zealand, November 24-27, 1996. IEEE Press, pp. 294-299
8. Davies T, Willie S (1995) The efficacy of a Venn-based query interface: an evaluation. In: Proc. QCHI95 Symposium, Bond University, Queensland, Australia, August 21, 1995, pp. 41-50
9. Dickson J (1984) Analysis of user errors in searching an online catalog. Cataloging & Classification Quarterly, 4: 19-38
10. Flaherty P (1993) Transaction logging systems: a descriptive summary. Library Hi Tech 41, 11(2): 67-78
11. Frank E, Paynter GW, Witten IH, Gutwin C, Nevill-Manning CG: Domain-specific keyphrase extraction. In: Proc. 16th Int. Joint Conference on Artificial Intelligence, 1999., San Francisco, CA: Morgan Kaufmann (in press)
12. Greene SL, Devlin SJ, Cannata PE, Gomez LM (1990) No IFs, ANDs or ORs: a study of database querying. Int. J. Man-Machine Studies, 32(3): 303-326
13. Halpin TA (1989) Venn diagrams and SQL queries. The Australian Computer Journal, 21(1): 27-32
14. Hunter RN, Rhonda N (1991) Successes and failures of patrons searching the online catalog at a large academic library: a transaction log analysis. RQ, 30: 395-402
15. Jansen BJ, Spink A, Saracevic T (1998) Failure analysis in query construction: data and analysis from a large sample of web queries. In: Proc. Digital Libraries '98, Pittsburgh, PA, June 24-27, 1998. ACM Press, New York, pp. 289-290J 1998a
16. Jansen BJ, Spink A, Bateman J, Saracevic T (1998) Real life information retrieval: a study of user queries on the web. Sigir Forum, 32(1): 5-17 1998b
17. Jones S (1998) Graphical query specification and dynamic result previews for a digital library. In: Proc. UIST '98: 11th Annual Symposium on User Interface Software and Technology. San Francisco, CA, November 1-4, 1998. ACM Press, New York, pp. 143-151
18. Jones S, Mclnnes S (1997) A graphical user interface for Boolean query specification. Working Paper 97/31, Dept. of Computer Science, University of Waikato, New Zealand
19. McNab RJ, Witten IH, Boddie SJ (1998) A distributed digital library architecture incorporating different index styles. In: Proc. IEEE Forum on Research and Technology Advances in Digital Libraries, Santa Barbara, CA, April 22-24, 1998. IEEE Press, pp. 36-45
20. Millsap L, Ferl TE (1993) Search patterns of remote users: an analysis of OPAC transaction logs. Information Technology and Libraries, September, pp. 321-343
21. Nevill-Manning CG, Witten IH, Paynter GW (1997) Browsing in digital libraries: a phrase-based approach. In: Proc. ACM Digital Libraries '97, Philadelphia, PA, July 25-28, 1997. ACM Press, New York, pp. 230-236
22. Peters TA (1993) The history and development of transaction log analysis. Library Hi Tech 42, 11(2): 41-66
23. Peters TA, Thomas A (1989) When smart people fail: an analysis of the transaction log of an online public access catalog. J. Academic Librarianship, 15: 267-273
24. Pinelli TE (1991) The information-seeking habits and practices of engineers. Science and Technology Libraries 12: 5-16
25. Samuelson P (1998)Legally speaking: encoding the law into digital libraries, Communications of the ACM 41(4): 13-18
26. Sandore B (1993) Applying the results of transaction log analysis. Library Hi Tech, 42, 11(2): 87-97
27. Shneiderman B (1999) Designing the user interface. Reading, MA: Addison-Wesley
28. Spink A, Saracevic T (1997) Interactive information retrieval: sources and effectiveness of search terms during mediated online searching. J. American Society for Information Science, 48(8): 741-761
29. Spink A, Bateman J, Jansen BJ (1998) Searching heterogeneous collections on the Web: behaviour of Excite users. Information Research: an Electronic Journal, Electronic publication, available at http://www.shef.ac.uk/~is/publications/ infres/paper53.html
30. Tonta, Y (1992) Analysis of search failures in document retrieval systems: a review. The Public-Access Computer Systems Review, 3(1): 4-53
31. Wallace PM (1993) How do patrons search the online catalog when no one's looking? Transaction log analysis and implications for bibliographic instruction and system design. RQ, 33(2): 239-252
32. Williams M (1998) An evaluation of passage-level indexing strategies for a full-text document archive. LIBRES 8(1): Electronic publication, available at http://aztec.lib.utk.edu/ libres/libre8nl/
33. Witten IH, McNab R, Jones S, Cunningham SJ, Bainbridge D, Apperley M (1999) Managing multiple collection, multiple languages, and multiple media in a distributed digital library. IEEE Computer, 32(2): 74-79
34. Witten IH, Moffat A, Bell TC (1994) Managing gigabytes: compressing and indexing documents and images. New York: Van Nostrand Reinhold
35. Zink SD (1991) Monitoring user search success through transaction log analysis: the WolfPac example. Reference Services Review, 19: 49-56