Crisis Preparation in Organizations: Prescription versus Reality

Technological Forecasting and Social Change

Volumn 63, Issue 1, 2000, Pages 43-62

  Kovoor Misra, Sarah ^a   Zammuto, Raymond F ^b   Mitroff, Ian I ^b  

^a UNIVERSITY OF COLORADO   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0010411083     PISSN: 00401625     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0040-1625(99)00049-9     Document Type: Article

References (59)

1. Linstone H.A., Mitroff I.I. The Challenge of the 21st Century. Managing Technology and Ourselves in a Shrinking World:1994;State University of New York Press, New York, NY.
2. Mitroff I.I., Pauchant T.C., Finney M., Pearson C. Do Some Organizations Cause Their Own Crises? The Cultural Profiles of Crisis-Prone vs. Crisis-Prepared Organizations. Industrial Crisis Quarterly. 3:1989;269-283.
3. Pauchant T.C., Mitroff I.I. Transforming the Crisis-Prone Organization. 1992;Jossey-Bass, San Francisco, CA.
4. Perrow C. Normal Accidents. 1984;Basic Books, New York, NY.
5. Shrivastava P. Bhopal. Anatomy of a Crisis:1987;Ballinger, Cambridge, MA.
6. Turner B.A. The Organizational and Interorganizational Development of Disasters. Administrative Science Quarterly. 21:1976;378-379.
7. Vaughn D. Autonomy, Interdependence, and Social Control. NASA and the Space Shuttle Challenger Administrative Science Quarterly. 35:1990;225-257.
8. Hermann C.F. Some Consequences of Crises Which Limit the Viability of Organizations. Administrative Science Quarterly. 8:1963;343-358.
9. Holsti O.R. Limitations of Cognitive Abilities in the Face of Crisis. Smart C.F., Stanbury W.T. Studies on Crisis Management. 1978;35-52 Institute for Research on Public Policy, Halifax, Nova Scotia.
10. Smart C.F., Vertinsky I. Design for Crisis Decision Units. Administrative Science Quarterly. 22:1977;640-657.
11. Staw B.M., Sandelands L.E., Dutton J.E. Threat-Rigidity Effects in Organizational Behavior. A Multi-Level Analysis Administrative Science Quarterly. 26:1981;501-524.
12. Fink S.L. Crisis Management. Planning for the Inevitable:1986;AMACOM, New York, NY.
13. Kelly B.K. Industrial Emergency Preparedness. 1989;Van Nostrand Reynold, New York, NY.
14. Kovoor-Misra S. A Multi-Dimensional Approach to Crisis Preparation for Technical Organizations. Some Critical Factors Technological Forecasting and Social Change. 48(2):1995;143-160.
15. Pearson C., Mitroff I.I. From Crisis-Prone to Crisis-Prepared. A Framework for Crisis Management Academy of Management Executive. 7:1993;48-59.
16. Milburn T.W., Schuler R.S., Watman K.H. Organizational Crisis. Part I. Definition and Conceptualization Human Relations. 36(12):1983;1141-1160.
17. Nystrom P.C., Starbuck W.H. To Avoid Organizational Crises, Unlearn. Organizational Dynamics. 12(4):1984;53-65.
18. Mitroff I.I. Crisis Management. Cutting Through the Confusion Sloan Management Review. 29(2):1988;15-20.
19. Hall R.I. A System Pathology of an Organization. The Rise and Fall of the Old Saturday Evening Post Administrative Science Quarterly. 21:1976;185-211.
20. Miller D. Common Syndromes of Business Failures. Business Horizons. 20(6):1977;43-53.
21. Shrivastava P. Managing Industrial Crises. 1987;Vision Books, New Delhi, India.
22. Rogers W. Report of the Presidential Commission on the Space Shuttle Challenger Accident. 1986;US Government Printing Office, Washington, D.C.
23. Meyers G.C., Holusha J. When It Hits the Fan. 1986;Houghton Mifflin, Boston, MA.
24. Milburn T.W., Schuler R.S., Watman K.H. Organizational Crisis. Part II. Strategies and Responses Human Relations. 36(12):1983;1161-1180.
25. Phelps N.L. Setting Up a Crisis Recovery Plan. The Journal of Business Strategy. Spring:1986;5-11.
26. Wisenblit J.Z. Crisis Management Planning among U.S. Corporations. Empirical Evidence and a Proposed Framework SAM Advanced Management Journal. 54(2):1989;31-41.
27. Mitroff I.I., Pauchant T., Shrivasava P. The Structure of Man-Made Crises. Technological Forecasting and Social Change. 33:1988;83-107.
28. Barton L. The Use of Scenario-Based Planning for Management Executives. Industrial Management. 33(6):1991;8-11.
29. Baddeley A.D. Selective Attention and Performance in Dangerous Environments. British Journal of Psychology. 63(4):1972;537-546.
30. Hall D.T., Mansfield R. Organizational and Individual Response to External Stress. Administrative Science Quarterly. 16:1971;533-547.
31. Weick K.E. The Collapse of Sensemaking in Organizations. The Mann Gulch Disaster Administrative Science Quarterly. 38:1993;628-652.
32. Weick K.E. Enacted Sensemaking in Crisis Situations. Journal of Management Studies. 25(4):1988;305-317.
33. Harrold J.R., Marcus H.S., Wallace W.A. The Exxon Valdez. An Assessment of Crisis Prevention and Management Systems Interfaces. 20:1990;14-30.
34. Hillenberg J.B., Wolf K.L. Psychological Impact of Traumatic Events. Implications for Employee Assistance Intervention Employee Assistance Quarterly. 4(2):1988;1-13.
35. Lawson B.Z. Work-Related Post-Traumatic Stress Reactions. The Hidden Dimension Health and Social Work. 12(4):1987;250-258.
36. Wilkinson C.B. Aftermath of a Disaster. The Collapse of the Hyatt Regency Hotel Skywalk American Journal of Psychiatry. 140:1983;1134-1139.
37. Doepel D.G. Crisis Management. The Psychological Dimension Industrial Crisis Quarterly. 5(3):1991;177-188.
38. Eisenhardt K.M. Building Theories from Case Study Research. Academy of Management Review. 14:1989;532-550.
39. Glaser B.G., Strauss A.L. The Discovery of Grounded Theory. 1967;Aldine, Chicago, IL.
40. Jick T.D. Mixing Qualitative and Quantitative Methods. Triangulation in Action Van Maanen J. Qualitative Methodology. 1984;Sage, Beverly Hills, CA.
41. Miles M.B., Huberman A.M. Qualitative Data Analysis. 1984;Sage, Beverly Hills, CA.
42. Elsbach K.D., Sutton R.I. Acquiring Organizational Legitimacy through Illegitimate Actions. A Marriage of Institutional and Impression Management Theories Academy of Management Journal. 35(4):1992;669-738.
43. Thompson J.D. Organizations in Action. 1967;McGraw-Hill, New York, NY.
44. Hambrick D.C., Mason R.A. Upper Echelons. The Organization as a Reflection of Its Top Managers Academy of Management Review. 9(2):1984;193-206.
45. Wiersema M.F., Bantel K.A. Top Management Team Demography and Corporate Strategic Change. Academy of Management Journal. 35:1992;91-121.
46. Bantel K.A., Jackson S.E. Top Management and Innovations in Banking. Does the Composition of the Top Management Team Make a Difference? Strategic Management Journal. 10:1989;107-124.
47. Hambrick D.C., Brandon G.L. Executive Values. Hambrick D. The Executive Effect. Concepts and Methods for Studying Top Managers:1988;3-34 JAI Press, Greenwich, CT.
48. Hickson D.H., Hinings C.R., Lee C.A., Schneck R.E. A Strategic Contingencies' Theory of Intraorganizational Power. Administrative Science Quarterly. 15:1971;216-229.
49. Doyle P.C., Kinicki A.J., Keats B.W. Integrating Organizational and Individual Information Processing Perspectives on Choice. Organization Science. 5:1994;294-308.
50. Walsh J.P., Fahey L. The Role of Negotiated Belief Structures in Strategy Making. Journal of Management. 12:1986;325-338.
51. Pfeffer J. Power in Organizations. 1981;Pitman, Marshfield, MA.
52. Feldman J. On the Difficulty of Learning from Experience. Sims H.P. Jr., Gioia D.A. The Thinking Organization. 1986;263-292 Jossey-Bass, San Francisco, CA.
53. Weick K.E. The Social Psychology of Organizing. 1969;Addison-Wesley, Reading, MA.
54. Adams J.R., Kirchof N.S. The Practice of Matrix Management. Cleland D.I. Matrix Management Handbook. 1984;Van Nostrand Reinhold, New York, NY.
55. Davis S.M., Lawrence P.R. Matrix. 1977;Addison-Wesley, Reading, MA.
56. LaPorte, T.: High Reliability Organizations Project (Memo, Department of Political Science, University of California, Berkeley, 1989), in The Challenge of the 21st Century: Managing Technology and Ourselves in a Shrinking World. H. A. Linstone, and I. I. Mitroff, State University of New York Press, New York, NY, 1994.
57. Roberts K.H. Managing High Reliability Organizations. California Management Review. 32(4):1990;101-113.
58. Rochlin G.I. Defining "High Reliability" Organizations in Practice. A Taxonomic Prologue Roberts K.H. New Challenges to Understanding Organizations. 1993;Macmillan, New York, NY.
59. Phillips M.E. Industry Mindsets. Exploring the Cultures of Two Macro-Organizational Settings Organization Science. 5:1994;384-402.