Task oriented or task disoriented: Designing a usable help web

ACM SIGDOC Annual International Conference on Computer Documentation, Proceedings

Volumn Part F129236, Issue , 1998, Pages 194-199

  Priestley, Michael ^a  

^a IBM TORONTO LAB   (Canada)

Author keywords

Help web; Information architecture; Task flows; Task help

Indexed keywords

COMPUTER SCIENCE; COMPUTERS;

COMPLEX SOFTWARE; DESIGN ISSUES; HELP WEB; INFORMATION ARCHITECTURES; TASK FLOWS; TASK HELP; TASK-ORIENTED;

PRODUCT DESIGN;

EID: 0010399989     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/296336.296378     Document Type: Conference Paper

References (3)

1. Roberts, Jamie and Fraser, Bob. HTML and the Promise of Dynamic User Assistance. IBM Interact 98
2. Green, Robin. Productivity Tools for Web-based Information. SIGDGC 98 Proceedings
3. Priestley. Michael. A Wizard for Wizards: Decision Support for the New or Despairing User. SIGDGC 98 Proceedings