After the sale: Leveraging maintenance with information technology

MIS Quarterly: Management Information Systems

Volumn 12, Issue 1, 1988, Pages 7-20

  Ives, Blake ^a   Vitale, Michael R ^b  

^a UNIVERSITY OF OXFORD   (United Kingdom)

^b HARVARD UNIVERSITY   (United States)

Author keywords

Competitive uses of information technology; Product maintenance; Service

Indexed keywords

EID: 0010357010     PISSN: 02767783     EISSN: None     Source Type: Journal    
DOI: 10.2307/248797     Document Type: Article

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