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Our Competencies Defined: A Progress Report and Sampling
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Jose-Marie Griffiths, “Our Competencies Defined: A Progress Report and Sampling,” American Libraries 15 (January 1984): 43-45.
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Response to Hammond: Para-professionals at the Reference Desk: The End of the Debate
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Information and Research Support Services: The Reference Librarian and Information Paraprofessional
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Carol Hammond, “Information and Research Support Services: The Reference Librarian and Information Paraprofessional,” The Reference Librarian 37 (1992): 91-104.
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A Selective Guide to Training Literature for the Reference Librarian/Trainer
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Beth S. Woodard, “A Selective Guide to Training Literature for the Reference Librarian/Trainer,” Reference Services Review 17:2 (Summer 1989): 41-51.
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Countering ‘the Guru of I.U’: New Librarians Need Skills, Not Philosophy
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Mark Plaiss, “Countering ‘the Guru of I.U’: New Librarians Need Skills, Not Philosophy,” American Libraries 14 (October 1983): 618.
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Orientation for the Reference Desk
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Anne M. Berwind, “Orientation for the Reference Desk,” Reference Services Review 19:3 (Fall 1991): 51-54, 70.
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Larry R. Oberg, “Rethinking Reference: Smashing Icons at Berkeley,” College & Research Libraries News 54 (May 1993): 265-266.
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James R. Rettig, “Rethinking Reference and Adult Services: A Preliminary Report,” RQ 32 (Spring 1993): 313.
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James R. Rettig, “Academic Reference Service Astride a Fault Line,” Wilson Library Bulletin 67 (May 1993): 53-54.
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Reference Collection Development in Academic Libraries: Report of a Survey
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Fall
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Mary Biggs and Victor Biggs, “Reference Collection Development in Academic Libraries: Report of a Survey,” RQ 27 (Fall 1987): 67-79.
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