The strategic role of the salesforce in developing customer satisfaction across the relationship lifecycle

Journal of Personal Selling and Sales Management

Volumn 21, Issue 2, 2001, Pages 95-108

  Jap, Sandy D ^a  

^a UNIVERSITY OF FLORIDA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0009935557     PISSN: 08853134     EISSN: 15577813     Source Type: Journal    
DOI: 10.1080/08853134.2001.10754261     Document Type: Article

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