Influence of Actual and Perceived Wait for Counseling Services on Client Outcome Variables

Journal of College Student Development

Volumn 38, Issue 2, 1997, Pages 173-180

  Obetz, Susan Ancona ^a   Farber, Ruth S ^a   Rosenstein, Ilene C ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0009826205     PISSN: 08975264     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (13)

1. Anderson, T. R., Hogg, J. A., & Magoon, T. M. (1987). Length of time on a wait list and attrition after intake. Journal of Counseling Psychology, 34, 93-95.
2. Archer, J. (1984). Waiting list dropouts in a university counseling center. Professional Psychology Research and Practice, 15(3), 388-395.
3. Attkisson, C. C., & Zwick, R. (1982). The client satisfaction questionnaire. Evaluation and Program Planning, 5, 233-237.
4. Clack, R. J., Stone, C. T., & Thurman, C. W. (1984). Waiting lists at university counseling centers: A national survey. Journal of College Student Personnel, 25, 45-49.
5. Folkins, C., Hersch, P., & Dahlen, D. (1980). Waiting time and no-show rate in a community mental health center. American Journal of Community Psychology, 8, 121-124.
6. Freund, R. D., Russell, T. T., & Schweitzer, S. (1991). Influence of length of delay between intake session and initial counseling session on client perceptions of counselors and counseling outcomes. Journal of Counseling Psychology, 38, 3-8.
7. Larsen, D. L., Attkisson, C. C., Hargreaves, W. A., & Nguyen, T. D. (1979). Client Satisfaction Questionnaire. Unpublished manuscript, University of California, San Francisco.
8. Lewis, J. D., & Magoon, T. M. (1987). Survey of college counseling centers' follow-up practices with former clients. Professional Psychology: Research and Practice, 18(2), 128-133.
9. May, R. J. (1990). Are wait lists really a problem?: A follow-up survey of wait list dropouts. Journal of College Student Development, 31, 564-566.
10. Nguyen, T. D., Attkisson, C. C., & Stegner, B. L. (1983). Assessment of patient satisfaction: Development and refinement of a service evaluation questionnaire. Evaluation and Program Planning, 6, 299-314.
11. Rodolfa, E. R., Rapaport, R., & Lee, V. E. (1983). Variables related to premature terminations in a university counseling service. Journal of Counseling Psychology, 30, 87-90.
12. Schiller, L. J. (1976). A comparative study of the differences between client continuers and dropouts at two university counseling centers. Journal of Counseling Psychology, 23(2), 99-102.
13. Shueman, S. A., Gelso, C. J., Mindus, L., Hunt, B., & Stevenson, J. (1980). Client satisfaction with intake: Is the waiting list all that matters? Journal of College Student Personnel, 21, 114-121.