Symbols of the NHS: Understanding the culture and communication processes of a general hospital

Management Learning

Volumn 27, Issue 3, 1996, Pages 343-357

  Preston, Diane ^a   Smith, Alison ^a   Buchanan, David ^a   Jordan, Simone ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0008543434     PISSN: 13505076     EISSN: None     Source Type: Journal    
DOI: 10.1177/1350507696273004     Document Type: Article

References (15)

1. Audit Commission (1993) What Seems to be the Matter? Communication Between Hospitals and Patients. London: HMSO.
2. Bormann, E. G. (1983) 'Symbolic Convergence: Organizational Communication and Culture', in L. L. Putnam and M. E. Pacanowsky (eds) Communications and Organizations: An Interpretive Approach. Beverley Hills, CA: Sage.
3. Dandridge, T. C. (1983) 'Symbols' Function in Use', in G. Morgan, P. J. Frost and L. R. Pondy (eds) Organizational Symbolism. Greenwich, CT: JAI Press.
4. Dandridge, T. C., Mitroff, I. and Joyce, W. F. (1980) 'Organizational Symbolism: A Topic to Expand Organizational Analysis', Academy of Management Review 5(1): 77-82.
5. Department of Health (1992) The Patient's Charter. London: HMSO.
6. Green S. (1988) 'Strategy, Organizational Culture and Symbolism', Long Range Planning Journal 21(4): 121-8.
7. Kroeber, A. L. and Parsons, T. (1958) 'The Concept of Culture and Social Systems', American Sociological Review 23: 582-3.
8. Louis, M. R. (1983) 'Organisations as Culture Bearing Milieux', in P. J. Frost, L. F. Moore, M. R. Louis, C. C. Lundberg and J. Martin (eds) Organizational Culture. Beverley Hills, CA: Sage.
9. Morgan, G. (1981) 'Paradigm Diversity: Threat or Opportunity?', paper presented at the annual meeting of the Academy of Management, San Diego, August.
10. Morgan, G., Frost, P. J. and Pondy, L. R. (1983) 'Organizational Symbolism', in L. R. Pondy, P. J. Frost, G. Morgan and T. C. Dandridge (eds) Organizational Symbolism. Greenwich, CT: JAI Press.
11. Peters, T. J. (1978) 'Symbols, Patterns and Settings: An Optimistic Case for Getting Things Done', Organizational Dynamics 7: 3-23.
12. Reilly, B. J. and DiAngelo, J. A., Jr (1990) 'Communication: A Cultural System of Meaning and Value', Human Relations Journal 43(2): 129-40.
13. Schall, M. S. (1983) 'A Communication-Rules Approach to Organizational Culture', Administrative Science Quarterly 28: 557-81.
14. Smircich, L. (1983) 'Implications for Management Theory', in L. L. Putnam and M. E. Pacanovvsky (eds) Communications and Organizations: An Interpretive Approach. Beverley Hills, CA: Sage.
15. Turner, B. (1990) 'The Rise of Organisational Symbolism', in J. Hassard and D. Pym (eds) The Theory and Philosophy of Organisations: Critical Issues and New Perspectives. London: Routledge.