Constructing user requirements: A social process for a social context

Information Systems Journal

Volumn 8, Issue 1, 1998, Pages 53-83

  Flynn, Donal J ^a   Jazi, Mohammad Davarpanah ^b  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

^b ISFAHAN UNIVERSITY OF TECHNOLOGY   (Iran)

Author keywords

Empirical evaluation; Interpretivist study; Requirements model; Requirements process; Social process; User led design

Indexed keywords

EID: 0008103450     PISSN: 13501917     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1365-2575.1998.00004.x     Document Type: Article

References (59)

1. Akrich, M. (1992) The de-scription of technical objects. In: Shaping Technology/Building Society, Bijker, W.E. and Law, J. (eds), pp. 205-224. The MIT Press, Cambridge, MA.
2. Alonso, G., Mohan, C. & Gunthor, R. (1995) Exotica/ FMQM: a persistent message-based architecture for distributed workflow management. In: Information Systems Development for Decentralized Organizations, Solvberg A., Krogstie, J. and Seltveit, A.M. (eds), pp. 1-18. Chapman & Hall, London.
3. Beath, C.M. & Orlikowski, W.J. (1994) The contradictory structure of systems development methodologies: deconstructing the IS-user relationship in Information Engineering. Information Systems Research, 5 (4), 350-377.
4. Bickerton, M.J. & Siddiqi, J. (1993) The classification of requirements engineering methods. Proceedings of the First IEEE International Symposium on Requirements Engineering (RE '93). San Diego, USA, 4-6 January, pp. 182-186.
5. Bloomfield, B. (1992) Understanding the social practices of Systems developers. Journal of Information Systems, 2, 189-206.
6. Bubenko, J.A. Jr (1995) Challenges in requirements engineering, Proceedings of the Second IEEE International Symposium on Requirements Engineering (RE '95), York, UK, 27-29 March, pp. 160-162.
7. Burrell, G. & Morgan, G. (1979) Sociological Paradigms and Organisational Analysis: Elements of the Sociology of Corporate life. Ashgate Publishing, Aldershot.
8. Byrd, T.A., Cossick, K.L. & Zmud, R.W. (1992) A synthesis of research on requirements analysis and knowledge acquisition techniques. MIS Quarterly, 16 (1), 117-138.
9. Calloway, L.J. & Ariav, G. (1995) Designing with dialogue charts: a qualitative content analysis of end-user designers' experiences with a software engineering design tool. Information Systems Journal, 5, 75-103.
10. Cavaye, A.L.M. (1996) Case study research: a multi-faceted research approach for IS. Information Systems Journal, 6, 227-242.
11. Checkland, P.B. (1981) Systems Thinking, Systems Practice. Wiley, London.
12. Clegg, S.R. (1990) Modem Organizations: Organization Studies in the Postmodern World. Sage Publications, London.
13. Curtis, B., Krasner, H. & Iscoe, N. (1988) A field study of the software design process for large systems. Communications of the ACM, 31 (11), 1268-1287.
14. DeFoe, J.C. (1994) Requirements engineering technology in industrial education, Proceedings of the First International Conference on Requirements Engineering, Colorado Springs, USA, 18-22 April, pp 145.
15. Dobson, J. & Strens, R. (1994) Organisational requirements definition for information technology systems. Proceedings of the First IEEE International Conference on Requirements Engineering (ICRE '94), Colorado Springs, USA, 18-22 April, pp. 158-165.
16. Drucker, P.F. (1991) The new productivity challenge. Harvard Business Review, 69 (6), 69-79.
17. Earl, M. & Khan, B. (1994) How new is business process redesign? European Management Journal, 12 (1), 20-30.
18. El Emam, K. & Madhavji, N.H. (1995) A field study of requirements engineering practices in information systems development. Proceedings of the Second IEEE International Symposium on Requirements Engineering (RE '95), York, UK, 27-29 March, pp. 68-80.
19. Feather, M.S. (1993) Requirements reconnoitring at the juncture of domain and instance. Proceedings of the First IEEE International Symposium on Requirements Engineering (RE '93), San Diego, USA, 4-6 January, pp. 73-76.
20. Fichman, R.G. & Kemerer, C.F. (1992) Object-oriented and conventional analysis and design methodologies: comparison and critique. IEEE Computer, October, 22-39.
21. Fitzgerald, B. & Murphy, C. (1994) The practical application of a methodology for business process re-engineering. In: Business Process Re-engineering: Myth & Reality, Coulson-Thomas, C. (ed.), pp. 166-173. Kogan Page, London.
22. Flynn, D.J. & Warhurst, R. (1994) An empirical study of the validation process within systems development. Information Systems Journal, 4, 185-212.
23. Fowler, P., Garcia-Martin, I., Juristo, N. & Levine, L. (1996) A prototype knowledge-based tool for software engineering adoption and implementation. In: Diffusion and Adoption of Information Technology, Kautz, K. and Pries-Heje, J. (eds), pp. 32-51. Chapman & Hall, London.
24. Galliers, R.D. (1992) Information Systems Research: Issues, Methods and Practical Guidelines. Blackwell, Oxford.
25. Goguen, J.A. & Linde, C. (1993) Techniques for requirements elicitation. Proceedings of the First IEEE International Symposium on Requirements Engineering (RE '93), San Diego, USA, 4-6 January, pp. 152-164.
26. Gough, P.A., Fodemski, S.A., Higgins, S.A. & Ray, S.J. (1995) Scenario - an industrial case study and hypermedia enhancements. Proc. Second IEEE International Symposium on Requirements Engineering (RE '95), York, UK, 27-29 March, pp. 10-17.
27. Greenspan, S. (1995) The next 25 years: new customers, new environment, new requirements. Proceedings of the Second IEEE International Symposium on Requirements Engineering (RE '95), York, UK, 27-29 March, pp. 36-37.
28. Hammer, M. (1996) Beyond Reengineering. HarperCollins, London.
29. Harker, S.D.P., Eason, K.D. & Dobson, J.E. (1993) The change and evolution of requirements as a challenge to the practice of software engineering. Proceedings of the First IEEE International Symposium on Requirements Engineering (RE '93), San Diego, USA, 4-6 January, pp. 266-272.
30. Hirschheim, R. & Klein, H.K. (1989) Four paradigms of information systems development. Communications of the ACM, 32, 1199-1216.
31. Hirschheim, R. & Klein, H.K. (1994) Realizing emancipatory principles in information systems development: the case for ETHICS. MIS Quarterly, March, 83-109.
32. Hughes, J., O'Brien, J., Rodden, T., Rouncefield, M. & Sommerville, I. (1995) Presenting ethnography in the requirements process. Proceedings of the Second IEEE International Symposium on Requirements Engineering (RE '95), York, UK, 27-29 March, pp. 27-34.
33. Jackson, M.C. (1992) An integrated programme for critical thinking in information systems research. Journal of Information Systems, 2, 83-95.
34. Jackson, M.A. (1995) Problems and requirements. Proceedings of the Second IEEE International Symposium on Requirements Engineering (RE '95), York, UK, 27-29 March, pp. 2-8.
35. Jackson, M.A. & Zave, P. (1993) Domain descriptions. Proceedings of the First IEEE International Symposium on Requirements Engineering (RE '93), San Diego, USA, 4-6 January, pp. 56-64.
36. Keil, M. & Carmel, E. (1995) Customer-developer links in software development. Communications of the ACM, 38 (5), 33-44.
37. Kjaer, A. & Madsen, K.H. (1995) Participatory analysis of flexibility. Communications of the ACM, 38 (5), 53-60.
38. Klein, H. & Hirschheim, R. (1987) A comparative framework of data modelling paradigms and approaches. The Computer Journal, 30, 8-15.
39. Kuwana, E. & Herbsleb, J.D. (1993) Representing knowledge in requirements engineering: an empirical study of what software engineers need to know. Proceedings of the First IEEE International Symposium on Requirements Engineering (RE '93), San Diego, USA, 4-6 January, pp. 273-276.
40. Latour, B. (1991) Technology is society made durable. In: A Sociology of Monsters: Essays on Power, Technology and Domination, Law J (ed), Routledge, London.
41. Luff, P., Jirotka, M., Heath, C. & Greatbatch, M. (1993) Tasks and social interaction: the relevance of naturalistic analysis of conduct for requirements engineering. Proceedings of the First IEEE International Symposium on Requirements Engineering (RE '93), San Diego, USA, 4-6 January, pp. 187-190.
42. Lyytinen, K. (1988) Expectation failure concept and systems analysts' view of information system failures: results of an exploratory study. Information and Management, 14, 45-56.
43. Maiden, N.A.M. & Sutcliffe, A.G. (1993) Requirements engineering by example: an empirical study. Proceedings of the IEEE International Symposium on Requirements Engineering (RE '93), San Diego, USA, 4-6 January, pp. 104-111.
44. Potts, C. & Newstetter, W.C. (1997) Naturalistic inquiry and requirements engineering: reconciling their theoretical foundations. Proceedings of the Third IEEE International Symposium on Requirements Engineering (RE '97), Annapolis, USA, 6-10 January, pp. 118-127.
45. Potts, C., Takahashi, K., Smith, J. & Ota, K. (1995) An evaluation of inquiry-based requirements analysis for an internet service. Proceedings of the Second IEEE International Symposium on Requirements Engineering (RE '95), York, UK, 27-29 March, pp. 172-180.
46. Rauterberg, M. & Strohm, O. (1994) About the benefits of user-oriented requirements engineering. Proceedings of the First International Workshop on Requirements Engineering: Foundation of Software Quality (REFSQ '94). Pohl K, Starke G and Peters P (eds), Utrecht, Netherlands, 6-7 June, pp. 118-128.
47. Ryan, K. (1995) Let's have more experimentation in requirements engineering. Proceedings of the Second IEEE International Symposium on Requirements Engineering (RE '95), York, UK, 27-29 March, p. 66.
48. Sadler, C. & Kitchenham, B.A. (1996) Evaluating software engineering methods and tools - part 4: the influence of human factors. Software Engineering Notes, 21 (5), 11-13.
49. Salek, A., Sorenson, P.G., Trembley, J.P. & Punshon, J.M. (1994) The REVIEW system: from formal specification to natural language. Proceedings of the First IEEE international Conference on Requirements Engineering (ICRE '94), Colorado Springs, USA, 18-22 April, pp. 220-229.
50. Santhanam, R. & Sein, M.K. (1994) Improving end-user proficiency: effects of conceptual training and nature of interaction. Information Systems Research, 5 (4), 378-399.
51. Sommerville, I., Rodden, T., Sawyer, P., Bentley, R. & Twidale, M. (1993) Integrating ethnography into the requirements engineering process. Proceedings of the First IEEE International Symposium on Requirements Engineering (RE '93), San Diego, USA, 4-6 January, pp. 165-173.
52. SSADM (1990) SSADM Version 4 Reference Manual. NCC Blackwell, Oxford.
53. Takeda, N., Shiomi, A., Kawai, K. & Ohiwa, H. (1993) Requirement analysis by the KJ editor. Proceedings of the First IEEE International Symposium on Requirements Engineering (RE '93), San Diego, USA, 4-6 January, pp. 98-101.
54. Vessey, I. & Conger, S. (1994) Requirements specification: learning object, process, and data methodologies. Communications of the ACM, 37 (5), 102-113.
55. Walsham, G. (1993) Interpreting Information Systems in Organizations, Wiley, Chichester.
56. Walsham, G. & Han, C.K. (1990) Structuration theory and information systems research. Management Studies Research Paper Number 11/90, Department of Engineering, University of Cambridge, Cambridge.
57. Wood, D.P., Christel, M.G. & Stevens, S.M. (1994) A multimedia approach to requirements capture and modelling. Proceedings of the First IEEE International Conference on Requirements Engineering (ICRE '94), Colorado Springs, USA, 18-22 April, pp. 53-56.
58. Yadav, S.B., Bravoco, R.R., Chatfield, A.T. & Rajkumar, T.M. (1988) Comparison of analysis techniques for information requirements determination. Communications of the ACM, 31, 1090-1097.
59. Yu, E.S.K. (1993) Modelling organisations for information systems requirements engineering. Proceedings of the First IEEE International Symposium on Requirements Engineering (RE '93), San Diego, USA, 4-6 January, pp. 34-41.