A qualitative research study on perceptions held by Hong Kong hotel financial controllers in decision-making roles

International Journal of Hospitality Management

Volumn 17, Issue 1, 1998, Pages 65-81

  Gibson, Duncan ^a  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Budgets; Decision making; Financial controller; Hotels; Qualitative research

Indexed keywords

EID: 0007921483     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0278-4319(98)00009-7     Document Type: Article

References (41)

1. Andren G. Reliability and content analysis. Rosengren K. Advances in Content Analysis. 1981;Sage Publications, Beverly Hills.
2. Babbie E. The Practice of Social Research. 1983;Wadsworth Publishing, Belmont, CA.
3. Burgess C.L. The education and training needs of the hotel financial controller. International Journal of Contemporary Hospitality Management. 6(5):1994;9-13.
4. Burgess C.L. A profile of the hotel financial controller in the United Kingdom, United States and Hong Kong. International Journal of Hospitality Management. 15(1):1996;19-28.
5. Coulthard M., Montgomery M., Brazil D. Developing a description of spoken discourse. Coulthard M., Montgomery M. Studies in Discourse Analysis. 1981;Routledge and Kegan Paul Ltd, UK.
6. Crescenzi A.D., Kocher J. Management support systems. opportunity for controllers Management Accounting. 2:1984;34-37.
7. Damitio J.W., Schmidgall R.S. A comparison of hospitality executives', educators' and students' views on the importance of accounting skills. International Journal of Hospitality Management. 10(3):1991;219-228.
8. Dann D. The nature of managerial work in the hospitality industry. International Journal of Hospitality Management. 9(4):1990;319-334.
9. Davenport T.H. Process Innovation - Re-Engineering Work through Information Technology. 1993;Harvard Business School Press, Boston.
10. Eder R.W., Umbreit W.T. Measures of managerial effectiveness in the hotel industry. Hospitality Research Journal. 13(3):1989;333-341.
11. Geller A., Schmidgall R. The hotel controller. more than a bookkeeper Cornell H.R.A. Quarterly. 25(2):1984;16-22.
12. Geller A., Ilvento C., Schmidgall R. The hotel controller. revisited Cornell H.R.A. Quarterly. 38(7):1990;91-97.
13. Glaser B.G., Strauss A.L. The Discovery of Grounded Theory. Strategies for Qualitative Research:1967;Aldine Pub. Co, New York.
14. Hamilton-Harding R. The Comptroller of the '90s'. Business Quarterly (Canada). 54(4):1990;86-90.
15. Henderson, K., 1991. Dimensions of Choice: A Qualitative Approach to Recreation. Parks and Leisure Research, State College: Venture.
16. Holsti O.R. Content Analysis for the Social Sciences and Humanities. 1969;Addison-Wesley, Reading, MA.
17. Judd C.M., Smith E.R., Kidder L.H. Research Methods in Social Relations. 6:1991;Harcourt Brace Jovanovich College, USA.
18. Kosturakis J.G., Eyster J.J. Operational budgeting in small hotel companies. Cornell H.R.A. Quarterly. 19(4):1979;80-84.
19. Kotchian A. An overview. Vancil R.F. Financial Executive's handbook. 1970;Dow Jones-Irwin Inc, New York.
20. Krippendorff, K., 1977. Validity in content analysis. Philadelphia: Annenberg School of Communications, University of Pennsylvania.
21. Lincoln Y., Guba E. Naturalistic Inquiry. 1985;Sage, Beverly Hills, CA.
22. Medlik S. The Business of Hotels. 1980;Heinemann, London.
23. Mintzberg H. The Nature of Managerial Work. 1973;Harper and Row, New York.
24. Miles M., Huberman M. Qualitative Data Analysis. 1984;Sage, Beverly Hills, CA.
25. Moore R., Stefanelli J. Power and the Hotel Controller's Role. Hospitality Education and Research Journal. 13:1989;1-12.
26. O'Sullivan T.et al. Key Concepts in Communication and Cultural Studies. 2:1994;Routledge, England.
27. Pickup I. Budgetary control within the hotel industry. International Journal of Hospitality Management. 4(4):1985;149-155.
28. Pipkin A. The 21st century controller. Management Accounting (US). 2:1989;21-25.
29. Potter J., Wetherell M. Discourse and social Psychology - Beyond Attitude and Behaviour. 1992;Sage Publications, London, UK.
30. Runk R.C., Loretta R.G. Controllers on the firing line. Management Accounting. 11:1989;38-42.
31. Sathe V. Controller involvement in Management. 1982;Prentice Hall, Englewood Cliffs, NY.
32. Rusth D.B. Hotel budgeting in a multinational environment. results of a pilot study Hospitality Reasearch Journal. 14(2):1990;217-222.
33. Schmidgall R., Ninemeier J. Food-service budgeting. how the chains do it Cornell H.R.A. Quarterly. 26(4):1986;51-57.
34. Schmidgall R., Ninemeier J. Budgeting in hotel chains. co-ordination and control Cornell H.R.A. Quarterly. 28(1):1987;79-84.
35. Schmidgall R., Ninemeier J. Budgeting practice in lodging and food service chains. an analysis and comparison International Journal of Hospitality Management. 8(1):1989;35-41.
36. Schmidgall R.S., Borchgrevink C.P., Zahl-Begnum O.H. Operations budgeting practices of lodging firms in the United States and Scandinavia. International Journal of Hospitality Management. 15(2):1996;189-203.
37. Tse, E., 1989. A profile of the IAHA Member. Bottomline, October/November, 42-53.
38. Tsui Mei-Ting, 1993. A study of hotel controllers in Hong Kong. Unpublished Masters Thesis, Hong Kong Polytechnic University, Hong Kong.
39. Webb, E.J., 1978. Unconventionality, triangulation and inference. In: Denzin, N.K. (Ed.), Sociological methods: A Source Book, 2nd ed., Chicago: Alcline 322-328.
40. Whyte W.F. Interviewing in field reasearch. Burgess R.G. Field Reasearch. A Sourcebook and Field Manual:1982;Allen and Unwin, London, UK.
41. Willson, J., Colford, J., 1991. The new controller - with five redefined chores. Financial Executive, March/April, 22-27.