Enhancing virtual teams: Social relations v. communication technology

Industrial Management and Data Systems

Volumn 100, Issue 4, 2000, Pages 148-156

  Van Der Smagt, Ton ^a  

^a RADBOUD UNIVERSITY NIJMEGEN   (Netherlands)

Author keywords

Communication; Teams; Trust

Indexed keywords

EID: 0007192302     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570010291766     Document Type: Article

References (21)

1. Anderson, R., Cissna, K.N. and Arnett, R.C. (1994), The Reach of Dialogue: Confirmation, Voice, and Community, Hampton Press, Cresskill, NJ.
2. Bateson, G. (1951), "Information and codification", in Ruesch, J. and Bateson, G. (Eds), Communication: The Social Matrix of Psychiatry, Norton, New York, NY.
3. Daft, R.L. and Lengel, R.H. (1984), "Information richness: a new approach to managerial information processing and organizational design", in Staw, B. and Cummings, L.L. (Eds), Research in Organizational Behavior, JAI Press. Greenwich, CT.
4. Daft, R.L. and Lengel, R.H. (1986), "Organizational information requirements, media richness and structural design", Management Science, Vol. 32 No. 5, pp. 554-71.
5. Gergen, K.G. and Whitney, D. (1996), "Technologies of representation in the global corporation; power and polyphony", in Boje, D.M., Gephart, R.P. Jr and Thatchenkery, T.J. (Eds), Postmodern Management and Organization Theory, Sage Publications, Thousand Oaks, CA.
6. Habermas, J. (1984), The Theory of Communicative Action: Reason and Rationalization of Society (1), Beacon Press, Boston, MA.
7. Heckscher, C. (1994), "Defining the post-bureaucratic type", in Heckscher, C. and Donnellon, A. (Eds), The Post-Bureaucratic Organization. New Perspectives on Organizational Change, Sage, Thousand Oaks, CA.
8. Higgin, G. and Jessop, N. (1965), Communications in the Building Industry, Tavistock Publications, London.
9. Hiltz, S.R., Johnson, K. and Turoff, M. (1986), "Experiments in group decision making: communication process and outcome in face-to-face versus computerized conferences", Human Communication Research, Vol. 13, pp. 225-52.
10. Mandelbaum, J. (1996), "Constructing social identity in the workplace: interaction in bibliographic database searches", in Mokros, H.B. (Ed.), Interaction & Identity, Transaction Publishers, New Brunswick, NJ.
11. Newcombe, R. (1996), "Empowering the construction project team", International Journal of Project Management, Vol. 14 No. 2, pp. 75-80.
12. Ngwenyama, O.K. and Lee, A.S. (1997), "Communication richness in electronic mail: critical social theory and the contextuality of meaning", MIS Quarterly, Vol. 21, pp. 145-67.
13. Nohria, N. and Eccles, R. (1992), "Face-to-face: making network organizations work", in Nohria, N. and Eccles, R. (Eds), Networks and Organizations: Structure, Form and Action, Harvard Business School Press, Boston, MA.
14. Rousseau, N.M., Sitkin, S.M., Burt, R.S. and Camerer, C. (1998), "Not so different after all: a cross-discipline view on trust", Academy of Management Review, Vol. 23, pp. 393-404.
15. Schein, E.H. (1993), "On dialogue, culture, and organizational learning," Organizational Dynamics, Vol. 22 No. 2.
16. Schmidt, K. (1994), "Cooperative work and its articulation: requirements for computer support", Le Travail Humain, Vol. 57 No. 4, pp. 345-66.
17. Schrage, M. (1995), No More Teams!, Doubleday, New York, NY.
18. Tavistock Institute (1966), Interdependence and Uncertainty: A Study of the Building Industry. Digest of A report from The Tavistock Institute to The Building Industry Communication Research Project, Tavistock Publications, London.
19. van Aaken, J. et al. (1996), "The virtual company: a conceptual outline and evaluation", Holland Management Review, No. 53, pp. 26-35 (in Dutch).
20. van der Smagt, A.G.M. (1997a), "Network steering and set-based concurrent design", Bedrijfskunde, Vol. 69, pp. 73-80 (in Dutch).
21. van der Smagt, A.G.M. (1997b), "Situated action in organizations; the end of the information processing paradigm?", Verslag van de achtste NOBO onderzoeksdag "Dynamiek in organisatie en bedrijfsvoering", Eindhoven, pp. 157-66.