The role of ethnography in the analysis of institutional discoursel

Utrecht Studies in Language and Communication

Volumn 9, Issue , 1997, Pages 59-86

  Koole, Tom ^a  

^a UTRECHT UNIVERSITY   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0007128658     PISSN: 09277706     EISSN: None     Source Type: Book Series    
DOI: None     Document Type: Chapter

References (40)

1. Atkinson, J.M. & Drew, P. (1979), Order in court: The organization of verbal interaction in judicial settings, Atlantic Highlands, New Jersey: Humanities Press.
2. Boden, D. (1994), The business oftalk. Organizations in action. Oxford: Polity Press.
3. Boden, D. & Zimmerman, D.H. (eds.) (1991), Talk & Social Structure. Oxford: Polity Press.
4. Brunner, G. (1994), "WUrden sie von diesem Mann ein Gebrauchtwagen kaufen?" Interaktive Abforderungen und Selbestdartsellung in Verkaufgesprachen. In: G. Brunner & G. Graefen (eds.), 328-250.
5. Brunner, G. & Graefen, G. (eds.) (1994), Texte und Diskurse. Methoden und Forschungsergebnisseder Funktionalen Pragmatik, Opladen: Westdeutscher Verlag.
6. Clark, H.H. & Brennan, S.E. (1991), Grounding in Communication. In: L.B. Resnick et al. (eds.), 127-149.
7. Duranti, A. & Goodwin, Ch. (eds.) (1992), Rethinking Context. Language as an interactive phenomenon, Cambridge: Cambridge University Press.
8. Eh1ich, K. & Rehbein, J. (1977a), Wissen, kommunikatives Handeln und die Schule. In: H.C. Goeppert (ed.), Sprachverhalten im Unterricht. MUnchen: Fink, 36-114.
9. Ehlich, K. & Rehbein, J. (1977b), Schulbezogene Kommunikationsanalyse - reflektierte und geheime Wissenschaftspraxis. In: Unterrichtswissenschaft. 4, 346-360.
10. Ehlich, K. & Rehbein, J. (1986), Muster und Institution. Untersuchungen zur schulischen Kommunikation. TUbingen: Gunter Narc.
11. Ehlich, K. & Rehbein, J. ([1979] 1994), Institutionsanalyse. Prologomena zur Untersuchung von Kommunikation in Institutionen. In: G. Brunner & G. Graefen (eds.), 287-327.
12. Firth, A. (1991), Discourse at work. Negotiating by Telex. Fax. and ·Phone. Unpublished dissertation, University of Aalborg.
13. Firth, A. (ed.) (1995), The Discourse ofNegotiation. Oxford: Pergamon.
14. Goodwin, C. & Duranti, A. (1992), Rethinking context: an introduction. In: A. Duranti & Ch. Goodwin (eds.). 1-42.
15. Grice, H.P. (1975), Logic and Conversation. In: P. Cole & J.L Morgan (eds.) Syntax and Semantics 3: Speech Acts. New York: Academic Press, 41-58.
16. Gumperz, J. (1982), Discourse Strategies. Cambridge: Cambridge University Press.
17. Gumperz, J. (1992), Contexualization Revisited. In: P. Auer & A. di Luzio (eds.) The Contexualization ofLanguage, Amsterdam: John Benjamins, 39-54.
18. Hak, T. (1995), Ethnomethodology and the institutional context. Human Studies. 18, 109-137.
19. Have, Paul ten (1987) Sequenties en Formuleringen. Aspecten van de interactionele organsiatie van huisarts-spreekuurgespreklren [Sequences and formulations. Aspects of the interactional organization of medical consults], unpUblished dissertation, University of Amsterdam
20. Houtkoop, H. & Mazeland, H. (1985), Turns and discourse-units in everyday discourse. Journal ofPragmatics. 9/5, 595-619.
21. Joosten, Alard (1995) De meervoudige betekenis van 'hoe is 't?' in huisarts-patientgesprekken [The multiple meaning of 'how are you' in doctor-patient interaction], in: Ludwien Meeuwesen and Hanneke Houtkoop-Steenstra (eds.) Studies naar Mondelinge Interactie [Studies of Oral Interaction], Utrecht: ISOR, pp. 105-124
22. Koole, T. & ten Thije, 1. (1994) The Construction ofIntercultural Discourse. Team discussions ofeducational advisers. Amsterdam, Atlanta: Rodopi.
23. Krauss, R.M. & Fussell, S.R. (1991), Constructing shared communicative environments. In: L.B. Resnick et al. (eds.), 172-200.
24. Levinson, S.C. (1983), Pragmatics, Cambridge: Cambridge University Press.
25. Levinson, S.c. (1992), Activity Types and Language. In: P. Drew & 1. Heritage (eds.) Talk at Work. Interaction in institutional settings. Cambridge: Cambridge University Press.
26. Mazeland, H. (1995), Conversatie-analyse van communicatie in institutionele settings: te veel micro, te weinig macro? In: H. Mazeland & C. Sauer (eds.) Communiceren. waarnemen. analyseren. Bijdragen tot het taalbeheersingsonderzoek, Groningen: Groningen University.
27. Mazeland, H, Huisman, M. & Schasfoort, M. (1995), Negotiating categories in travel agency calls. In: A. Firth (ed.)
28. Pomerantz, A. (1984), Agreeing and disagreeing with assessments; some features of preferredfdispreferred tum shapes. In: J. Maxwell Atkinson & J. Heritage (eds.), Structures of Social Action; Studies in Conversation Analysis. Cambridge: Cambridge University Press, 57-101.
29. Psathas, G. (1995), Conversation Analysis. The study of talk-in-interaction, Thousand Oaks etcetera: Sage.
30. Resnick, L.B., Levine, 1.M. & Teasly, S.D. (eds.) (1991), Perspectives on socially shared congition. Washington, DC: American Psychological Association.
31. Sacks, H. (1987), On the preferences for agreement and contiguity in sequences in conversation. In: G. Button & L. Lee (eds.) Talk and social organisation. Clevedon, Ph.: Multilingual Matters, 219-225.
32. Sacks, H. & E. Schegloff (1979), Two preferences in the organization of reference to persons in conversation and their interaction. In: G. Psatahs (ed.) Everyday language: Studies in ethnomethodology. New York: Irvington, 15-21.
33. Sacks, H., Schlegoff, E. & Jefferson. G. (1974), A simplest systematics for the organization of tum-taking in conversation. Language, 50, 696-735.
34. Schegloff, E. (1991), Reflections on Talk and Social Structure. In: D. Boden & D.H. Zimmerman (eds.).
35. Schegloff, E. (1992), In another context. In: A. Duranti & Ch. Goodwin (eds.), 191-227.
36. Sinclair, J. McH. & R.M. Coulthard (1975), Towards an Analysis of Discourse: the English used by Teachers and Pupils. London: Oxford University Press.
37. Schwartzman, H.B. (1989), The Meeting. Gatherings in Organizations and Communities. New York: Plenum Press.
38. Schwartzman, H.B. (1993), Ethnography in Organizations, Thousand Oaks etcetera: Sage.
39. Whalen, J. (1995), A Technology of Order Production: Computer-Aided Dispatch in Public Safety Communications. In: P. ten Have and G. Psathas (eds.) Situated Order. Studies in the Social Organization of Talk and Embodied Activities. Washington D.C.: International Insitute for Ethnomethodology and Conversation Analysis / University Press of America, 187-230.
40. Zimmerman, D.H. & Boden, D. (1991), Structure-in-action: an introduction. In: D. Boden & D.H. Zimmerman (eds.).