Understanding the language of quality costing

TQM Magazine

Volumn 12, Issue 3, 2000, Pages 179-185

  Roden, S ^a   Dale, B G ^a  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

Component manufacture; Costing; Quality; Small to medium sized enterprises

Indexed keywords

AEROSPACE INDUSTRY; COST ACCOUNTING; COSTS; CUSTOMER SATISFACTION; INDUSTRIAL ECONOMICS; INVESTMENTS; MANAGERS; SOCIETIES AND INSTITUTIONS;

COMPONENT MANUFACTURE; COSTING; QUALITY; SMALL-TO MEDIUM-SIZED ENTERPRISES (SME);

TOTAL QUALITY MANAGEMENT;

EID: 0006721924     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780010326362     Document Type: Article

References (13)

1. Bottorff, D.L. (1997), "COQ systems: the right stuff", Quality Progress, Vol. 30 No. 3, pp. 33-5.
2. BS 6143: Part 1 (1992), Guide to the Economics of Quality Process Cost Model, British Standards Institution, London.
3. BS 6143: Part 2 (1990), Guide to the Economics of Quality: Prevention, Appraisal and Failure Model, British Standards Institution, London.
4. Campanella, J. (Ed.) (1999), Principles of Quality Costs: Principles, Implementation and Use, 3rd ed., ASQC Quality Press, Milwaukee, WI.
5. Crosby, P.B. (1979), Quality is Free, McGraw-Hill, New York, NY.
6. Crosby, P.B. (1985), The Quality Man, BBC Education and Training, London.
7. Crossfield, R. and Dale, B.G. (1989), "Mapping quality assurance systems: a methodology", Quality and Reliability Engineering International, Vol. 6 No. 3, pp. 167-78.
8. Dale, B.G. (Ed.) (1999), Managing Quality, 3rd ed., Blackwell, Oxford.
9. Dale, B.G. and Plunkett, J.J. (1999), Quality Costing, 3rd ed., Blackwell, Oxford.
10. Deming, W.E. (1982), Quality, Productivity and Competition Position, Massachusetts Institute of Technology, Cambridge, MA.
11. Juran, J.M. (Ed.) (1999), Quality Control Handbook, 5th ed., McGraw-Hill, New York, NY.
12. Machowski, F. and Dale, B.G. (1998), "Quality costing: an examination of knowledge, attitudes and perceptions", Quality Management Journal, Vol. 5 No. 3, pp. 84-95.
13. Schonberger, R.J. (1986), World Class Manufacturing: the Lessons of Simplicity Applied, Free Press, New York, NY.